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E-commerce and Internet


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E-business includes a wide gamut of initiatives such as Merchandise planning and analysis, order entry and order tracking, order fulfillment, warehousing, inventory management, customer service and knowledge management.
There are a set of steps in which typical wholesale e-commerce transaction is concluded. Initially, the buyer logs on to the browser, he then looks for the relevant product, selects the product and orders the same. Post this, a purchase order is sent to the seller which the seller confirms. Then payment information is sent to the bank. The credit is checked, the credit is approved and the product is finally shipped. Further, In a B2B supply chain a raw material supplier sends the raw material to the manufacturer who in turn sends the finished product to the wholesaler and the wholesaler transmits the same to the retailer. The retailer then generates a demand with the wholesaler when he anticipates a higher off take from the shelves which in turn gets transmitted to the raw material supplier.
Moreover, before a product reaches a consumer there are different objectives on each aspects of the value chain. Differentiation is the goal in product development while lowering the cost is the objective when it comes to manufacturing and distribution while marketing is all about carrying out a focused campaign.
E-business is propagated through a host of community building programs such as E-mail newsletters, industry relevant reports, chat events and promotions and contests.

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E-commerce and Internet

  1. 1. E – Commerce and Internet
  2. 2. E-Business includes• Merchandise • Other logistics planning & analysis • Pricing &• Order entry,order Promotions tracking • Financial accounting & reporting• Order fulfillment • Customer service• Warehousing • Customer• Inventory relationship Management management• Shipping • Knowledge• Returns management and • Supply Chain
  3. 3. Basic Database Configuration for Transaction-Ready Websites Database A InventoryWeb browser Web server CGI Script Database B Identifiable customers Database C Web content & other customers
  4. 4. Steps in a wholesale E-Commerce Transaction User profileon the WWW User preferencing system Step 4 Step 2 Step 3 Step 7 Buyer selects Buyer orders Buyer searches for Buyer pays for product product product product Purchase Homepage catalogs Payment order Order options Content Dynamic confirmation Transaction Transaction publishing server server processing processing Step 5 : P.O. sent to seller Step 6 : Seller confirms order Step 8 : Payment information sent to bank Step 1 Buyer logs on to browser LEGACY iNTEGRATION Legacy Integration 11. Product Seller Legacy Sellers Bank Buyers bank shipped systems Bank step 10: Step 9: Credit approved Credit checked
  5. 5. AIMSTER’s Working Aimster Aimster Q AUsersaskAimster Software provides the answer Software searches the files
  6. 6. Information Flow for a B2B Supply Chain Orders Orders consolidated OrdersRawmaterial Manufacturer Wholesaler RetailerSupplier
  7. 7. Material & Information Flow from Raw Material to Consumer Material Flow Manufactured Repacked Customer RawSupply ChainManagement product product product material Consumer Pricing Pricing Pricing schedules availibility pricing availibility Information Flow
  8. 8. Michael Porter’s Competitive Forces Model
  9. 9. The Value Chain Product manufacturing marketing distribuition developmentsuppliers differentiate Low cost Low cost focus customers
  10. 10. The Value Systemsupplier company distributor support primary s c s c support c primary sS = supplier competitorc = customer
  11. 11. Competitive Forces Model Threat of new entrantsBargaining power of Rivalry among Bargaining powerconsumers existing competitors of suppliers Threat of substitute products/services
  12. 12. ISP – Different Tiers Tier 3Tier 1 Tier 2 Tier 4 Tier 3provider providers Tier 5 Tier 3 Tier 3 Local Providers
  13. 13. Community Building Programs• E-mail news letters• Industry relevant reports• Community calendars• Public Bookmark files• Chat events• Promotions and contests• Community forums & bulletin board &• Community knowledge bases
  14. 14. “Like” us on Facebook:  p // / “Follow” us on Twitter: com/WeLearnIndiaWatch informative videos on Youtube: