1. Violet Crowe
525 W.Lulu #B, Peck ID 83545. Phone (817) 454-7582. Email: violetcrowe@outlook.com
Highlights of Qualifications________________________________________________
BA BusinessManagement
CertifiedPharmacytechnician
Over10 year’scustomerservice
experience workingwithpeople from
all culturesandeconomiclevels
Detail orientatedwiththe abilityto
prioritize
Reliable,trustworthyanddedicated
Demonstratedabilitytoproblemsolve
throughstrong analytical skills
Successful inlearningand
comprehendingnew systemsandtools
HighlyMotivatedandDriven
Relevant Experience_____________________________________________________
Customer Service
Confer with customers bytelephone or in person to provide information aboutproducts or services,take or
enter orders,cancel accounts,or obtain details of complaints.
Check to ensure thatappropriate changes were made to resolve customers'problems.
Keep records of customer interactions or transactions,recording details ofinquiries,complaints,or
comments,as well as actions taken.
Resolve customers'service or billing complaints byperforming activities such as exchanging merchandise,
refunding money,or adjusting bills.
Greet persons entering establishment,determine nature and purpose ofvisit, and direct or escortthem to
specific destinations.
Schedule appointments and maintain and update appointmentcalendars.
File and maintain records.
Receive paymentand record receipts for services.
Transmitinformation or documents to customers,using computer,mail,or facsimile machine.
Analyze data to determine answers to questions from customers or members ofthe public
Education_________________________________________________________________
BA Business Management 06/2009
Certified Pharmacy Tech. 10/2015
