1. 21815 Broken Elm,
San Antonio, TX 78259
Telephone (210) 296 5250
Vijay 081089@gmail.com
VijayaraghavanSanthanam
Objective
To obtain responsible and challenging employment in an administrative or managerial
capacity where my analytical skills, judgment, discretion and a knowledge of administrative
principles, concepts and policies can be fully utilized to benefit the employing organization.
Summary of Qualifications
I have excellent customer service and computer skills. I am a self-starter; details oriented,
and have the ability to work both independently and as a team player. I am also a good
team player with excellent analytical, communication and problem solving skills. I am a
diligent employee dedicated to ensuring that every task is accomplished correctly and in a
timely manner while working at a fast pace, with heavy workloads, multi-tasking, utilizing
organizational skills and adapting to change. I believe that my educational and work
experiences indicate that I am a motivated individual and that my career path clearly
illustrates a series of progressively responsible positions.
Experience
Accenture Services Private Limited, November 2009 – December 2015
Zenta Mortgage Services, LLC (Accenture)
June, 2014 – December, 2015 BBVA Compass
Team Lead
 Lead 19 member team on Appraisal and Non-Appraisal process
 Make sure the timeline for the deliverables are met
 Train team members on email etiquette and process
 Prepare daily consolidated report and delivering it to the client
 Train team members on Operational Maturity (O.M.) concepts
 Train On-Shore and Off-Shore team members on the newly transitioned Mortgage
Cadence Loan Operating System
 Participate in every day client calls
 Work with client Subject Matter Experts in preparation of job aids and testing the
Loan Operating System
February, 2014 – May, 2014 PHH, HMDA
Subject Matter Expert
Review the loan package and complete checklist to ascertain if the loan has been closed
according to HMDA regulations

2. June, 2013 – February, 2014 Mortgage Cadence
Subject Matter Expert
 Work closely with On-Shore team members on setting up the Loan Origination
System for end to end mortgage process
 Prepare Job Aids and train team members on the nature of work
 Create test loans and test them in the newly built Loan Origination System (LOS)
 Actively participate in leadership calls and provide the output
 Configuration, Installation, Integration and Connectivity testing
March, 2013 – May, 2013 Training End to End Mortgage Life cycle
Subject Matter Expert
Train 25 resources on end to end Mortgage Life Cycle
February, 2011 – February, 2013 Citi Mortgage
Post Closing Audit, Senior Analyst:
 Perform Post Closing audit of complete loan package according to investor
guidelines
Data Validation, Subject Matter Expert:
 Process loans based on Credit and Collateral
 Set up file for On-Shore Underwriter to arrive at a decision on the loan file
 Handled a 10 member team
 Create process job aids
May, 2010 – February, 2011 Direct Mortgage Corporation
Mortgage Underwriting, Analyst:
 Process files based on Credit, Capacity, Capital and Collateral
 Hands on experience using the Automated Underwriting System
 Underwrite loans according to Fannie Mae and Freddie Mac guidelines
 Part of 10 member offshore team that performed Underwriting
November, 2009 – May, 2010
 Part of 25 member training group that was trained by licensed US Residential
Mortgage Underwriters
 Extensive training on Mortgage Life Cycle and Underwriting based on Credit,

3. Capacity, Capital and Collateral

4. Education  Bachelor’s Degree in Commerce and Accounts, RKM Vivekananda College, May 2009,
Chennai, India
 Higher Secondary Course from Sri Ahobila Math OHSS, Chennai, India
 Secondary School Leaving Certificate from SRDF Vivekananda Vidyalaya, Chennai,
India
Computer Skills  Proficient knowledge of standard office equipment, PC skills, and Microsoft Products
including Word and Excel