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Joanne anderson resume
1. JOANNE ANDERSON, RN, BSN, OCN
1110 CamdenDrive - Lansing, MI 48917 -(517) 712-6445joanne.anderson@sparrow.org
Experience
November 2015 to present
Munson Healthcare
Clinical ManagerofOncology Services
Coordination of care in infusion services and clinical services.
Recruitment, discipline, and monitoring competency of RNs and Medical Assistants
Initiating quality initiatives to meet national standards for oncology quality.
Work with leadership team to move all cancer services in region into one Cancer Center.
July 2013 to November 2015
Sparrow CancerCenter
AssistantDepartment Manager
Assist in recruitment, selection, and retention of personnel.
Responsible for outcomes, i.e. nursing sensitive indicators, core measures, CGCAPS, patient and
caregiver satisfaction.
Ensure competency of nursing staff delivering chemotherapy by developing annual competency
evaluations.
Supervise day to day operations of clinic, including front office workflow and physician practice.
Responsible for developing quality improvements to maintain QOPI and COC accreditation.
Work with other disciplines to improve workflow and maintain quality and efficiency.
Assist in communicating shared vision, mission, and values of the departments to motivate
others to achieve strategic goals.
Formation of supportive care clinic and multidisciplinary approach to the management of
patients on both IV and oral chemotherapy.
Developed Treatment Navigator position to improve education for patients and their families.
Assist in ensuring appropriate staffing and scheduling of associates according to guidelines.
Develop, implement, and evaluate actions plans for continuous performance improvement.
Role model behaviors that support an inclusive and respectful work environment.
Coordinator of Quality Committee and member of Cancer Committee to develop quality
improvements for the Cancer Center.
2. October2005 – July 2013
Sparrow CancerCenter
ClinicalRegistered Nurse
Provide chemotherapy education to patients and their families.
Maintain a safe environment for patients, families, and staff in chemotherapy infusion
department.
Work in collaboration with clinic nurses and physicians to maintain patient schedules.
Communicate with pharmacy to continually improve workflow.
Assess patients for chemotherapy toxicities and communicate with physicians.
Provide education on management of side-effects to patients.
Triage incoming phone calls from patients and families in clinic setting.
Administer chemotherapy agents in intravenous, intraperitoneal, and intravesical routes.
Wrote new policies for Cancer Center regarding continuing competency evaluation for
chemotherapy nurses, port flush policy, consent policy, and patient appointment cancellation
policy.
Work in preceptor role for infusion nurses.
Worked with administration to ensure that infusion department was following The Joint
Commission standards.
Collaborate with physicians to produce chemotherapy orders.
Recognize staffing needs in Cancer Center and communicate with administration.
Work with office staff to ensure that all patients receive timely communication for any concerns.
Continually work to improve communication in the clinic to improve efficiency.
September 2004 – October2005
MSU-BreslinCancerCenter
Infusion Nurse – Per Diem
Gained experience in outpatient setting workflow.
Administered chemotherapy to patients through intravenous and intravesical routes.
Developed excellent IV skills.
Gained experience in administering a wide range of chemotherapy drugs.
Worked in clinical office setting triaging phone calls.
Developed EMR skills.
January 2002 – October2005
Sparrow Health System – MedicalSpecialties Department
ClinicalRegistered Nurse
Responsible for care of 4-6 patients each shift.
Cared for oncology patients and complex medical patients.
Provided education for patients receiving chemotherapy.
Administered chemotherapy and monitored for reactions and side-effects.
3. Performed intraperitoneal dialysis for renal failure patients.
Coordinated inpatients tests and procedures.
Worked in charge nurse role. Responsible for scheduling nursing assignments. Also responsible
for timely discharges to assist in patient placement.
Worked as preceptor for new nurses.
Member of Unit Based Council.
Provided emotional and psychological support for patients and their families.
Worked with discharge planners to ensure safe patient discharge.
September 2001 – January 2002
Sparrow Health System – Nurse ResidencyProgram
Selected to participate in program following competitive interview process.
Experienced patient care in medical/surgical, emergency room, surgery, endoscopy, out-patient,
and administration departments.
Valuable experience that also improved understanding of how a patient is navigated through the
system.
Gained understanding of various disciplines including cardiology, oncology, and pulmonology.
Learned to be assertive and be in control of learning experience.
Education
University of Michigan-Flint
Bachelors of Science in Nursing Completion, August 2012
GPA: 3.93/4.0 Graduated with High Honors
Lansing Community College
Associates Applied Science – Nursing, RN Option, May 2001
GPA: 3.94/4.0 Graduated Summa Cum Laude
OncologyCertified Nurse
Certification maintained 2007 to present
University of Phoenix
Enrolled to start Masters of Science in Nursing with Education Focus
Expected Graduation December, 2016
Activities and Leadership
4. OncologyNursing Society
Chemotherapy/BiotherapyCertified Trainer
Certified Chemotherapy/Biotherapy Trainer for Sparrow Health System.
Presenter of ONS Chemotherapy/Biotherapy Course to nurses at Sparrow Health System since
2007.
Provide clinical practicum and supervision to nurses who have completed
Chemotherapy/Biotherapy Course.
Responsible for determining competency related to safe administration, handling, and disposal of
chemotherapy for nurses that administer chemotherapy at Sparrow Health System.
Participated in writing policies for continuing education and competency evaluation for nurses
that administer chemotherapy at Sparrow Health System.
Additional Leadership Activities
Worked with administration to ensure that facility met nursing standards required for QOPI and
COC recertification.
Participated in Professional Advancement System in 2011-2012 earning Level III award.
Presenter at Michigan Department of Health Conference in 2012. Co-presented “A Breast
Cancer Patient’s Journey”. Discussed long-term side-effects of chemotherapy and radiation to
community health providers.
Participated in quality improvement project through MOQC. Evaluated the Edmonton System
Assessment System Tool. Implemented interventions to improve symptom management by
developing handouts for patients. Collaborated with physicians and administration to adopt the
assessment tool. Continuing to use this tool which has improved identification of treatment
related side-effects.
Skills
Excellent Communication Skills
Microsoft Word
Microsoft Excel
Microsoft Power Point
Epic EMR
Mosaiq
Beacon Chemotherapy Planning Module (Epic)
Provation