1. Vicki M. Knapp
6230 Lanier Drive
Pensacola, Fl 32504
(850)417-2634 cell
(850)477-9042 home
vknapp29@gmail.com
OBJECTIVE
Community Association Manager/Property Manager
WORK EXPERIENCE
General Manager, Pace Island Owners Assoc. Orange Park, FL, January 2004-Deceember
2007 , Office Manager, September 2001-December 2003.
Tax Preparer, Jackson-Hewitt, Jacksonville, Fl, January 2005-May 2005.
Director of Dining Services, , April 2000- October 2000, Assistant Director of Dining
Services, January 1998-April 2000, Guest Services at Jacksonville University, Jacksonville,
FL.
Director of Sales and Catering, Guest Services at Jacksonville University, Jacksonville, FL,
November 1996-April 2000.
Restaurant Manager, Hopkins Boarding House Restaurant, Pensacola, FL, 1987-1996.
Real Estate Salesperson, John S. Carr & Assoc., Pensacola, FL, 1987-1996.
Century-21 Richardson Agency, 1984-1987.
Account Clerk/ Cashier, Univ. of West Florida, Pensacola, FL, 1973-1975.
Bank Teller, Bank of West Florida, Pensacola, FL, 1971-1973.
RELEVANT EXPERIENCE
Manage overall daily HOA operations for a community of 686 homes.
Budget and Cost Controls – Process and prepare all payables and receivables, assist
Board of Directors in managing a $ 750,000+ budget and its preparation.
Coordinate all reserve and capital improvement projects including obtaining bids.
Administrator/Chair for the Architectural Design Board– process all materials related to
review, site visits and compliance.
Human Resource Management- Employee supervision and management. Performance
evaluations, worker’s compensation and unemployment claims, scheduling, training.
Process and respond to correspondence, prepare agendas for monthly Board meetings,
maintain all administrative records and files. Assist in planning of Annual Meeting/ Election.
Common area and facilities management – scheduling and contracts for facility rental.

2. QUALIFICATION SUMMARY
I am a very well organized productive professional with a talent for relating to, and working
well with people. My ability to pay attention to detail has proved to be an asset in my work. I
have considerable experience as a manager/administrator, am self-motivated and am capable
of performing in a multi-task environment. Identifying problems and finding viable, efficient
solutions is one of my strengths.
EDUCATION
AA Degree, Pensacola Jr. College.
Marketing major, Univ. of West Florida, Pensacola, FL.
Computer Skills, Microsoft Word, Excel, some Publisher & Access.
Licensed Real Estate Salesperson
Licensed Community Association Manager

3. References:
James Nathan Cole
P.O Box 857
Orange Park, Fl 32067-0857
colejn@cs.com
(904) 215-5224
Kay Blankenship
1801 Holly Flower Lane
Orange Park, Fl 32003
blankenkd@bellsouth.net
(904) 269-4155
Michael Pinho
2125 Salt Myrtle Lane
Fleming Island, Fl 32003
mikepinho@aol.com
(904)264-3485
Anthony & Dorothy Tampary
4004 Turquoise Drive
Pensacola, Fl 32507
atdt@cox.net
(850)492-2479