1. Veronica Rogers
3939 Kitchen Hill Lane
Sugar Land, TX. 77479
(314) 326-1958 ronijazz@yahoo.com
OBJECTIVE
My goal is to join a progressive organization with the opportunity to work in Customer Service field and
be given the opportunity to demonstrate professionalism through leadership qualities that I have acquired
with an opportunity for merited advancement and shared growth.
Skills
Pleasant demeanor; able to effectively interact with a diverse variety of customers and co-workers; able to
function independently; attention to detail; self-starter with excellent communication and persuasive
skills, experienced in introducing, explaining and demonstrating new products, also experienced with
Word; Excel, PowerPoint; typing and data entry.
RELATED EMPLOYMENT EXPERIENCE
Sales/Customer Service,R& R Cleaning Company St. Louis, Mo. 09/2010-present
Prepare sales contracts and order forms.
Recommend products to customers, based on customers’ needs and interests.
Answer customers’ questions about products, prices, availability, product uses,and credit terms.
Contact regular and prospective customers to demonstrate products, explain product features,and
solicit orders.
Career Specialist,Employment Connection St. Louis, Mo.3/04-12/06 an 8/6/09- 8/31/10
Counseled clients regarding career decisions and educational goals
Interacted with employers to develop employment and on-the-job training opportunities for our
clients
Facilitated clients in class room setting on resume writing, job search and interviewing
techniques. Instructed classes on basic computer skills.
Manager, Famous Barr,St. Louis, Mo. 01/98- 02/04
Coordinate marketing and community events to drive sales success.
Assist customers with service and billing questions.
Supervise employees and coach on sales techniques and operational duties.
Resolve customer complaints or problems.
Confer with organizational members to accomplish work activities.
Approve expenditures.
EDUCATION: 120 Credits Hours - Work Education Development, Southern Illinois University of
Carbondale
