Jena Roper is a communications expert with 3 years of experience in internal communication, employee engagement, and branding. She has expertise in digital and print content development, planning, and project management. Currently she is a Communications Coordinator at The Cheesecake Factory where she writes company news, operational changes, and develops communication strategies. She has a degree in Communication from California State University Fresno and skills in Adobe Creative Cloud, MS Office, and communications.

1. PROFESSIONAL SUMMARY
CORE QUALIFICATIONS
EXPERIENCE
EDUCATION
SKILLS
JENA ROPER11906 Silver Crest St., Moorpark, CA 93021 | H: (760) 500 - 8837 | jena.m.roper@gmail.com
Savvy Communications expert with a ranging background in internal communication, employee
engagement and branding. Highly organized individual with 3 years in the communications field.
Areas of expertise include digital and print content development, planning, and project
management. Successful in establishing and maintaining strong organizational relationships while
focusing on teamwork, professionalism, adaptability, and company imaging.
Unsurpassed work ethic
Customer relations specialist
Operations experience
Ability to prioritize
Enthusiastic team player
Strategic planning
Skilled multi-tasker
Focused and driven
Positive attitude
Project management
09/2015 to Current Communications Coordinator
Operations Services - The Cheesecake Factory Inc. Agoura Hills, CA
Write and maintain company news and operational changes, reaching
multiple target audiences through various channels.
Work with other company departments for project pilot tests, creating
all communication throughout pilot operational needs or changes.
Developed brand identity by creating the company's first formal internal
communication style guide to better unify company content.
Devised optimal communications strategies to reach target audiences.
Manage time sensitive projects with the upmost of detail, precision and
drive while maintaining company culture.
07/2014 to 06/2015 Recreational Assistant Coordinator
Department of Defense - Navy Moral Lemoore, CA
Marketing and communications support for 6 departments including
outreach, proofreading, editing, layout and creative design for
department programs, events, trips, information, tickets and travel
needs for military personnel and family members.
Successfully interacted with military members of all ranks in a fast paced
atmosphere, using an extraordinary level of professionalism.
06/2011 to 07/2013 Restaurant Assistant Manager
Bay Park Fish Company San Diego, CA
In one year promoted to Assistant Manager in recognition of work ethic
and organizational skills.
Led restaurant staff with authority, positivity, collaboration and internal
communication in order to boost product sales, while maintaining
organizational moral.
10/2010 to 08/2011 Senior Administrative Assistant
California State University San Marcos, CA
Facilitated editing, proofreading and writing skills to all International
Admission applicants on behalf of the director.
2015 Communication
California State University Fresno, CA
Relevant studies include organizational, business, and interpersonal
communication with an emphasis on public speaking, persuasion and visual
communicaton. Transcripts are available upon request.
Adobe Creative Cloud, MS Office, internal communication, pubic
speaking, creative design, editing, media communication design, marketing
and communications, Operations communication, personnel, persuasion,
problem solving, proofreading, public speaking, Security Clearance, writing skills,
business development, client relations, enthusiastic people person, advanced

2. problem-solving, great organizational skills.