1. Tyvonne Joseph
(916)349-6112
4932 Saddlerock Way
Sacramento, CA 95841
tj77916@yahoo.com
Professional Summary:
Retail sales professional versed incustomerrelationsandstore management.Results-orientedStore
Manager focusedonincreasingprofits,reducingcosts,inventorymanagementandtransforming
customerservice standards. Iam a responsible anddependable employee,withexcellent
communicationskills,andaproven workethic.Iam an enthusiasticemployee withexcellentpeople
skillsand have workedinavarietyof verychallengingsettings. Iadapt verywell tonew work
environments,I canlearnnew jobskillsquicklyandlookforwardtonew challenges;Iamcommittedto
and confidentinmyduties.IbelievemySkills andExperience (below) demonstrate mysuitabilityfora
position inyourcompany.Thankyoufor the opportunity.
Skills:Natural leader, managementskills, motivedteamplayer, active listeningskills,personable,
employeerelations,skilledproblemsolver,sharpcritical thinker,inventorymanagementaptitude,quick
learner,organized multitasker, abletoliftovera100 pounds,retail sales,stocking,customer-oriented,
validCA driverlicense,late nightshiftavailability.
Experience
Company: PrecisionMedical Products: Location: 1327 ChestnutStreet,San Francisco, State: CA,94123
Date: 3/17/2011 to 11/15/2014
Position:Customerservice representative/Clinical specialist
Presentedinformation usingavarietyof instructionaltechniquesandformats suchas a role playingand
simulations.Interactwithmedicalprofessionals,hospitalsandsurgerycenters.ConductingProduct
traininganddemonstrationsof variousmedical devices. Handledall customerrelationsissuesina
graciousmannerand inaccordance withcompanypolicies.Educated customers aboutthe brandto
incite excitementaboutthe company’smissionandvalues.Resolvedall customer complaintsina
professionalmannerwhile prioritizingcustomersatisfaction.
Company: LesliesPool Supplies:Location:4005 Manzanita Avenue suite #51 Carmichael
State: CA, 95841 Date: 02/15/2010 to 03/13/2011

2. Position:Assistant Manager
Operated a cash register for cash,check and credit card transactions with 97% accuracy. Stocked and
replenished merchandise according to store merchandising layouts. Verified that all customers received
receipts for their purchases. Cleaned and organized the store. Alerted customers to upcoming sales events
and promotions. Completed all point of sale opening and closing procedures, including counting the
contents of the cash register. Welcomed customers into the store and helped them locate items.
Company: Togo’s and Baskin Robbins Location: 6706 Stanford Ranch road, Roseville
State: CA, 95765 Date: 06/1/2007to02/02/2010
Position: Shift Leader
Prepared a variety of foods according to customers’ orders or supervisors’ instructions, following
approved procedures. Prepared specialty foods such as sandwiches, following specific methods that
required quick prep time. Consistently provided friendly guest service and heartfelt hospitality. Promptly
and empathetically handled guest concerns and complaints. Cross-trained and coordinated scheduling
with team members to ensure seamless service. Handled currency and credit transactions quickly and
accurately. Maintained a clean and safe environment, including in the kitchen, bathrooms, building
exterior, parking lot, dumpster and sidewalk.
Education
School: Victory High School Graduation Year: 2002
City: Rocklin State: CA Degree: Diploma
References: Mabin Sahi (Regional Supervisor): 916-346-5516
Emilia Martinez: 916-969-0463
Adam Radmand: 916-297-1589