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Getting started with your new RS
THE TROU US
RECOMMENDATIONS SYSTEM (TRS)
OPERATIONS
BENEFITS OF A RECOMMENDATION SYSTEM
• Lower Attrition and Advertising Cost
• Reduced Client Acquisition Cost
• Increased User Experience
• Better User Engagement
• Higher User Conversion
• Greater User Retention and Loyalty
• Increased Revenue
• Increased Time-on-Site
KEY TERMS
• Recommendation System (RS) - a system that predicts which items,
such as videos or products, a user will like, and then suggests those
items to the user-providing dramatic benefits to both users and the
companies that service them.
• Trouvus’ Application Programming Interface (API) – a specific group of
protocols and tools that inform key input and output operations for
the recommendations system software to work.
WHAT IS AN API BASED RS?
API Based
Platform
Catalogues
& Metadata
User
Profiles
User
Created
Events
Business
Rules
Analytical
Modules &
Rules
Personalized
Recommendations
• A system that collects
data about user
behaviour to
determine which items
users are likely to
prefer.
• An API based RS has
the advantage of
being easily
implemented on the
site(s) for which it will
generate
recommendations.
THE TRS APPEARANCE
• The number of recommendations
is customizable and may include
up-selling and cross-selling items.
• It can include “personalized
recommendations” based on user
and “similar videos” as two
separate suggestion widgets.
• Personalized recommendations
based on user behaviour and
those based on video metrics will
be located on the page, similarly
to the example.
API IMPLEMENTATION PERIOD
• 1 month trial period, starting on the day Trouvus delivers full API
instructions:
• API document
• All required keys
• 1-5 days is required to apply the API and allow Trouvus staff to customize
to your site.
• When integration all data provided, which is then converted into
recommendations that are displayed on your site. Including but not limited
to:
• Personal recommendations designated per user
• Similar films designated per videos
THE TESTING PERIOD
Information
Opportunity
Data
Modelin
g
Data
Mining
• A/B testing will be performed at the end of
the trial period.
• The test examines two groups, A and B,
where one of the groups is provided with
personalized recommendations and the
other group uses the existing system.
• Test Measures:
• Registered User Clicks
• Anonymous User Clicks
• Conversion
• Views
• Engagement
• Bookmarks
RESULTS OF A/B TEST
Without Trouvus
• High cost of advertising
• Increasing cost for client
acquisition
• UNSATISFIED user experience
• LIMITED user engagement
• MINIMAL user conversion
• POOR user retention and Loyalty
• LOSS of revenue
With Trouvus
• Lower Advertising Cost
• Reduced Client Acquisition Cost
• Increased User Experience
• Better User Engagement
• Higher User Conversion
• Greater User Retention And
Loyalty
• Increased Revenue
• Increased Time-on-site

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Trouvus Demo Presentation

  • 1. Getting started with your new RS THE TROU US RECOMMENDATIONS SYSTEM (TRS) OPERATIONS
  • 2. BENEFITS OF A RECOMMENDATION SYSTEM • Lower Attrition and Advertising Cost • Reduced Client Acquisition Cost • Increased User Experience • Better User Engagement • Higher User Conversion • Greater User Retention and Loyalty • Increased Revenue • Increased Time-on-Site
  • 3. KEY TERMS • Recommendation System (RS) - a system that predicts which items, such as videos or products, a user will like, and then suggests those items to the user-providing dramatic benefits to both users and the companies that service them. • Trouvus’ Application Programming Interface (API) – a specific group of protocols and tools that inform key input and output operations for the recommendations system software to work.
  • 4. WHAT IS AN API BASED RS? API Based Platform Catalogues & Metadata User Profiles User Created Events Business Rules Analytical Modules & Rules Personalized Recommendations • A system that collects data about user behaviour to determine which items users are likely to prefer. • An API based RS has the advantage of being easily implemented on the site(s) for which it will generate recommendations.
  • 5. THE TRS APPEARANCE • The number of recommendations is customizable and may include up-selling and cross-selling items. • It can include “personalized recommendations” based on user and “similar videos” as two separate suggestion widgets. • Personalized recommendations based on user behaviour and those based on video metrics will be located on the page, similarly to the example.
  • 6. API IMPLEMENTATION PERIOD • 1 month trial period, starting on the day Trouvus delivers full API instructions: • API document • All required keys • 1-5 days is required to apply the API and allow Trouvus staff to customize to your site. • When integration all data provided, which is then converted into recommendations that are displayed on your site. Including but not limited to: • Personal recommendations designated per user • Similar films designated per videos
  • 7. THE TESTING PERIOD Information Opportunity Data Modelin g Data Mining • A/B testing will be performed at the end of the trial period. • The test examines two groups, A and B, where one of the groups is provided with personalized recommendations and the other group uses the existing system. • Test Measures: • Registered User Clicks • Anonymous User Clicks • Conversion • Views • Engagement • Bookmarks
  • 8. RESULTS OF A/B TEST Without Trouvus • High cost of advertising • Increasing cost for client acquisition • UNSATISFIED user experience • LIMITED user engagement • MINIMAL user conversion • POOR user retention and Loyalty • LOSS of revenue With Trouvus • Lower Advertising Cost • Reduced Client Acquisition Cost • Increased User Experience • Better User Engagement • Higher User Conversion • Greater User Retention And Loyalty • Increased Revenue • Increased Time-on-site