The significance of Digital Literacy & Citizen Developers in the Office 365 Digital Workplace

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#SPSOslo 24/11/2018 With Microsoft and Office 365, your end users now have the tools to create wonderful solutions. Are they truly ready to help transform your business? In this session Tracy will share the following to ensure that you are equipped for the change ahead: · Literacy statistics and ROI on training · Psychology behind learning New Skills · The Evolution of Finding Stuff · Impact on Job descriptions · Staying up to date and creating a culture of self / lifelong learners These are truly amazing times to be alive, ensure that your most valuable assets (your users) are not left behind in your journey to developing a digital first buiness mindset.

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The
significance of
Digital Literacy
& Citizen
Developers in
the Office 365
Digital
Workplace#SPSOslo / @tracyvds
24 November 2018

Literacy statistics and ROI on
training
The evolution of finding stuff
Psychology behind learning New Skills
Impact on Job descriptions
Staying up to date and creating a culture of self /
lifelong learners

Staying up to
date and
creating a
culture of self /
lifelong
learners

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Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

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The significance of Digital Literacy & Citizen Developers in the Office 365 Digital Workplace

1. The significance of Digital Literacy & Citizen Developers in the Office 365 Digital Workplace#SPSOslo / @tracyvds 24 November 2018

3. Literacy statistics and ROI on training The evolution of finding stuff Psychology behind learning New Skills Impact on Job descriptions Staying up to date and creating a culture of self / lifelong learners

4. Literacy statistics and ROI on training

5. PC Literacy Statistics (2011 – 2015)

10. The evolution of finding Stuff

11.

12. How we deliver IT support should change

13. Psychology behind learning new skills

14. Intuitive Design

15.

16. Impact on Job descriptions

17.

18. You have a choice!

19. Staying up to date and creating a culture of self / lifelong learners

20. • What’s new in Office 365 • Office 365 Roadmap • Microsoft Tech Community • Office 365 Training Center • Microsoft User Voice @tracyvds

21. @Azure @MicrosoftTeams @PowerApps @ch9 @MSCloud @SatyaNadella @Microsoft @MSFTnews @SharePoint @MicrosoftEdge @MSLearning @Skype @MicrosoftEDU @MSOneNote @WhyMicrosoft @MicrosoftFlow @MSTCommunity @Windows @MicrosoftHelps @Office @WindowsBlog @MicrosoftPress @Office365 @tracyvds

22.

23. In-App Help

24. Mentorship programs

25. Product Specialist Power User Forum Weekly Report Power Users End Users Monthly wrap up newsletter

26.

27. You have already forgotten what they still need to learn Have empathy! Support and Training should change Stay up to date, know your product, shortcomings and advantages, communicate Diversity: Pick the right people for the job

28. THANK YOU!

The significance of Digital Literacy & Citizen Developers in the Office 365 Digital Workplace

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