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Experience Digital Freedom with Acquia

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Presented at Acquia Engage APAC by Mike Sullivan, Chief Executive Officer, Acquia.

Acquia’s CEO Mike Sullivan takes the stage to share an update on the company’s momentum and why it’s important to partner with a digital winner that gives you the freedom to build tomorrow on your terms.

Published in: Software
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Experience Digital Freedom with Acquia

  1. 1. WELCOME
  2. 2. 94% Customer Satisfaction Rating Leveraging Drupal, the Largest Open Source Community 4,000+ customers, including 1,800 enterprises 30+ Fortune 100 customers 900+ Employees Global Partner Program GDPR Ready We provide the world’s most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community — giving our customers the freedom to build tomorrow on their terms. THE OPEN SOURCE DIGITAL EXPERIENCE COMPANY WHO WE ARE
  3. 3. NYC TOKYO DC AUSTIN PORTLAND BRISBANE GHENT MUNICH DELHI PARIS READING SYDNEY TORONTO SFHQ BOSTON
  4. 4. MOMENTUM
  5. 5. 2018 WAS A WINNING YEAR FOR ACQUIA 33% Sales Bookings Growth $200M Total Revenue 61% CAGR New DXP Products 43% Sales growth Existing Customers >100% Growth Outside US 52% Growth in Partner Business 94% Customer Satisfaction 65% Increase in R&D Investment
  6. 6. GOLD STEVIE Worldwide Executive of the Year Four-time Deloitte Fast 500 Honoree (North America’s Fastest Growing Technology Companies) Seven-time Inc. 5000 Honoree (America’s Fastest Growing Private Companies) Three-time Forbes Cloud 100 Honoree (The Top Private Companies in Cloud Computing) SILVER STEVIE Global Account Sales Team BRONZE STEVIE Front-line Customer Service in Technology GOLD STEVIE Customer Service Team of the Year x7 x4 x3
  7. 7. Magic Quadrant for WCM 2013 2015 2018 Wave for WCM 2013 2015 2016 2017 2018 2017 Cross-Dimensional Market Leader With Strong Momentum
  8. 8. 8 A CLOSE UP ON MARKET TRENDS
  9. 9. SCALABILITY IS MISSION- CRITICAL SCALABILITY
  10. 10. 76% of consumers are loyal to certain brands, but will move on as soon as they have a bad experience SCALABILITY
  11. 11. Nearly half of consumers have experienced issues such as a website being down, slow or glitchy, when engaging with brands during major online events like Black Friday or Cyber Monday SCALABILITY
  12. 12. CUSTOMER EXPECTATIONS AREN’T MATCHING UP WITH WHAT MOST BRANDS ARE ABLE TO DELIVER INTELLIGENCE
  13. 13. 68% of consumers feel like they are treated as a generic customer, not as an individual when they engage with businesses online INTELLIGENCE
  14. 14. 81% of consumers say that brands are behind the times with how they interact with customers both online and offline INTELLIGENCE
  15. 15. 61% of consumers brands do not do a good job using their personal preferences to predict their needs INTELLIGENCE
  16. 16. 88% of marketers want an open source approach to their CX platform OPEN IS THE WAY TO GO.
  17. 17. 84% of marketers believe open web infrastructure will deliver on their company’s security needs for delivering customer experiences OPEN IS THE WAY TO GO.
  18. 18. THE OPEN SOURCE MODEL IS PROVEN IN THE MARKET Content Management Drupal Big Data Hadoop Database NoSQL Containers Docker Operating System Linux Search Elastic Stack Commerce PHP Middleware Mule Mobile Android
  19. 19. KEY RECENT OSS TRANSACTIONS1 $1.7bn sale to $2.5bn upcoming IPO $6.5bn sale to 1 Dollar figures represent total enterprise values. $34bn sale to merger with $7.5bn sale to
  20. 20. ©2016 Acquia Inc. — Confidential and Proprietary©2016 Acquia Inc. — Confidential and Proprietary – Millions of websites – 46,000+ Developers with 1.3 million users on drupal.org – 51% growth Drupal 8 YoY – Largest enterprise market share with 12% market share growth in Q1’18 – Largest Open Source community (by members) in the world – Drupal adoption is at least 10x that of AEM and Sitecore combined – 8,000 code contributors from 1,000 different companies in the past year – Acquia is the largest contributor to Drupal Acquia Is Built On The World’s Most Popular Enterprise WCM Solution, DRUPAL
  21. 21. 23 Experience DeliveryCommerce Experience DeliveryEmail Experience DeliveryMobile Experience DeliverySocial TODAY: A SILOED APPROACH THAT IS DISJOINTED… Web
  22. 22. Any screen, device, applicationBrowser-based Cross-channel, digital experiences Personal, contextual experiences Decoupled architectures Then: Web Content Management Now and Future: Digital Experiences Websites and web-based content Everyone sees the same content Back end tied to front-end delivery Factories (many sites, campaigns)Single site or campaign
  23. 23. 25 Intelligent orchestration Web THE ACQUIA DIGITAL EXPERIENCE PLATFORM Automated, 1:1, real-time experiences on the right channel DELIVERY ORCHESTRATION CONTENT + DATA ProfilesContent Social Mobile Commerce Email
  24. 24. EXPERIENCE FACTORY MARKETING HUB Customer Success & Support Services IntegrationAPI Endpoints&MartechIntegrations ACQUIA DAM PROFILE MANAGER ACQUIA LIFT ACQUIA JOURNEY ACQUIA COMMERCE MANAGER DRUPAL (ACQUIA LIGHTNING) Acquia Edge Acquia Insight Acquia Search ACQUIA CLOUD ACQUIA CLOUD SITE FACTORY Dev Tools — Acquia Dev Desktop / Acquia Cloud CD / Acquia Pipelines Acquia Experience Platform
  25. 25. OPEN IS THE WHAT IT MEANS TO EXPERIENCE DIGITAL FREEDOM
  26. 26. THANK YOU

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