1. Santosh Kumar Ray
Mobile: +91-7760102345 E – mail: santosh.kray81@gmail.com
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Career Objective:
A professional executive in the field of Facility management and operations, having more than 8 years of
experience in MNC and Corporate environments; specializing in Admin Facility, Soft Services, Building
Management, Security, Transportation & Hospitality.
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Employment History:
• Currently working with Capgemini Business Services India Pvt. Ltd. based out at Bangalore as “Analyst -
Admin” from June ‘13 till date.
• Capgemini Business Services India Ltd. based out at Gurgaon Branch (On the payroll of Tenon Property
Services Pvt. Ltd) from May 11’ till May 13’ as “Facility & Admin Executive”.
• JLLM (Gurgaon) as “Facility Help Desk Executive” from Aug 09’ till Jan 11’.
• Ambience Developers & Infrastructures (Gurgaon) as “Facility Help Desk Executive” from Aug 08’ till
May 09’.
Current Job Profile :
General Administration:
• Handling Petty Cash issues.
• Guest house administration and maintenance
• Travel & Event arrangements
• Canteen supervision.
• Liaison with Govt. officials at times of Audits.
• Scheduling preventive maintenances.
• Asset Management.
• Travel Management of Executives and Guests.
• Outsourcing of services and AMC’s.
• Continuous communication and co-ordination with all departments, sites and branch offices.
• Ensuring the proper arrangements for trips, functions, celebration of festivals, approving and Printing of
diaries /calendars etc.
• Site Visit - related all administration issues.
• Coordinating with Travel Agency for deployment of travel desk to arrange tickets, visa
processes for traveling employees.
• Negotiating with Hotels, Travel Agents etc. for Seminars, Conferences, Events.
• Ensuring proper travel arrangements, scheduling meetings, conferences and seminars.
• Handling employee working data hours by day to day.
Facility Management
• Currently handling 3.4 lac Sqf facility
• Managing seat allocation (Space Management) through portal
• Maintaining all critical equipment viz, UPS room, Battery room, AHU as well as Server room .
• Regular inspection to ensure proper office House Keeping & office infrastructure.
• Maintaining & Monitoring the AMC of equipments.
• Monitoring Cafeteria requirements.
• Monitoring premises’ electrical, carpentering and plumbing works.
• Arrangements at Conference Hall with Projector, maintaining proper service of 'EPABX' system.
• Liaison with Landlord & Parking management.
• Monitoring, maintenance & up gradation of all office equipments.

2. Security Management:
• Handling ISMS & QMS and Sustainability Audits internal & external documentation.
• Maintain of proper ISO records for external Audit.
• Handling environment/Sustainability internal and external Audit.
• I’ll part of BCP team, hence 2015 Chennai floods, we are success fully accomplish our targets.
• Handling new projects as upcoming Locations, assessment of physical and electronic security deployments
/installations, assessment of the requirement and develop plans/ layouts for installation of security & safety
equipments viz: Confidently Control Access System, CCTV, Fire Alarm systems, Fire hydrant system,
Public addressing system.
• BMS Operations.
• Responsible for overall security functions.
• Responsible to maintain access card for all incoming & exit employee through WINPAK.
• Developing & updating the Risk Analysis & Emergency Planning for respective locations.
• Developing plans to provide secure work environment, asset protection, and investigative services essential to
the global business.
• Giving guidance/training on security information and motivating new employees who joined organisation.
• Provide training on various security guidelines to employees, contract sub staffs, physical security, floor
wardens etc.
• Conducting regular site security reviews based on which developed security plans to ensure safe environment.
• Conducting security audits of the locations and worked on the shortfall observed and improvement planning.
• Coordination and developing liaison with Legal authorities, local law enforcement’s, security agencies etc for
monitoring environmental updates within the cities and in country.
• Result- oriented self-motivated team contribution with a proven ability to lead efforts in the areas of Security
implementations, cost cutting, competitive strategies & profitability improvement.
Vendor Management:
• Handling all terms of purchase and deliverables with vendors & suppliers.
• Filing quotations regarding purchase Order requests for buying new office assets
• Making purchase, coordinating with the vendor and supplier to get office assets with proper follow up procedure
including escalations.
• Ensuring proper record maintenance of office assets.
• Inventory management.
Procurement and MIS Management:
• Monitoring & processing various Admin related bills (like, Rental , CAM ,Telephones bills , Electricity and all
other bills)
• Monthly maintenance of administration Expenses and MIS.
• Represent annual and monthly expenses forecast
• Creating PO through global procurement software system
• Responsible for record management
• Uploading monthly invoice on GPS which is help finance team to release the vendor payment
• Raising GPOC for office consumable and assets requirement.
• Monitoring/checking of stationary record.
• Monitoring records of parking access and arrangement for vehicle parking area with proper security.
Core Competency
Client Management:
• Managing day-to-day internal & external client interaction.
• Sets and manages client expectations
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions.

3. • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client's business, organization and objectives.
Leadership:
• Challenges others to develop as leaders while serving as a role model and mentor.
• Manages the development of team by ensuring, when possible, that project tasks are in line with each individual
career interests.
• Inspires co-workers to attain goals and pursue excellence.
• Identifies opportunities for improvement and makes constructive suggestions for change.
• Manages the process of innovative change effectively.
• Remains on the forefront of emerging industry practices.
Teamwork:
• Currently more than 25 HK and Maintenance employee reporting me
• Consistently acknowledges and appreciates each team member's contributions.
• Effectively utilizes each team member to his/her fullest potential.
• Motivates team to work together in the most efficient manner.
• Keeps track of lessons learned and shares those lessons with team members.
• Mitigates team conflict and communication problems.
• Plans and facilitates regular team activities inside /outside of the office.
• We are organized annual Jashn party for 25000 employees.
Operation
Educational Details:
 MBA (Operations) from Sikkim Manipal University.
 BBA from Annamalai University.
Personal Information:
Father’s Name : Sh. Mahendra Ray
Date of Birth : 8 September 1981
Nationality : Indian
Gender : Male
Marital Status : Single
Linguistic Proficiency : English & Hindi
Valid Passport : Yes