Imaginea's Test engineering shares its process guideliness, best practices and recommedations for effective Product testing. Ensures software products behave the way they are supposed to.
Tech Mahindra's Advanced Product Quality Planning For New Product Introduction built on Pega Application Platform. Know more at http://tec.hm/Pega-Resource
Aginext 2021: Built-in Quality - How agile coaches can contributeDerk-Jan de Grood
Built-in Quality is key when you want to achieve Business Agility. Yesterday I spoke at the AgiNext Conference in London. In my presentation I explained the importance of Built-in Quality, what is actually is and introduced an approach to implement it. The presentation explains how we can take a validated learning approach to eliminate waste and learn how to improve our development life cycle. I share the suggestions that SAFe makes and give a prioritised overview of quality measures. Throughout the presentation I share my thought on how Agile Coaches can contribute to built quality in.
Tech Mahindra's Advanced Product Quality Planning For New Product Introduction built on Pega Application Platform. Know more at http://tec.hm/Pega-Resource
Aginext 2021: Built-in Quality - How agile coaches can contributeDerk-Jan de Grood
Built-in Quality is key when you want to achieve Business Agility. Yesterday I spoke at the AgiNext Conference in London. In my presentation I explained the importance of Built-in Quality, what is actually is and introduced an approach to implement it. The presentation explains how we can take a validated learning approach to eliminate waste and learn how to improve our development life cycle. I share the suggestions that SAFe makes and give a prioritised overview of quality measures. Throughout the presentation I share my thought on how Agile Coaches can contribute to built quality in.
A growing need for quicker and adaptive solutions to tech problems is pushing firms to adopt the agile methodology.
Today more and more companies are addressing different technology issues by adopting this iterative approach to
software development and releasing high quality software, faster and more efficiently. Organizations see agile software development as a faster way to create products, thereby reducing the Go To Market time.
Elico Solutions is a Ready Partner of Odoo, the fastest-growing open-source business software. We adopt an agile project management approach in implementing its Odoo for ERP Management Systems.
Learn more about Elico Solutions and how we can help your business grow at elico-corp.com.sg or email us at contact@elico-corp.com.sg to inquire.
A Research Study on importance of Testing and Quality Assurance in Software D...Sehrish Asif
A Research Study on importance of Testing and Quality Assurance in Software Development Life Cycle (SDLC) Models & Quality Assurance for Product Development using Agile & A Software Quality Framework for Mobile Application Testing
White paper quality at the speed of digitalrajni singh
Our modern testing practices help speed up the current scope of quality assurance with help of a cognitive approach. Here is the link to download my published whitepaper on "Quality at the Speed of Digital" https://www.nagarro.com/qa-at-the-speed-of-digital #qualityassurance
Product QA - A test engineering perspectiveImaginea
Imaginea's time test product qa methodology. Our hawkeye methodology helps products get released to maker more efficiently and in lesser time. Products have to be tested with a gotomarket testing approach and thats what we specialize at.
Best Practices for a Repeatable Shift-Left CommitmentApplause
Applause testing experts discuss the challenges of shifting left and innovative new ways to enable teams to eliminate the impact of manually validating new functionality immediately after a new feature is coded.
A growing need for quicker and adaptive solutions to tech problems is pushing firms to adopt the agile methodology.
Today more and more companies are addressing different technology issues by adopting this iterative approach to
software development and releasing high quality software, faster and more efficiently. Organizations see agile software development as a faster way to create products, thereby reducing the Go To Market time.
Elico Solutions is a Ready Partner of Odoo, the fastest-growing open-source business software. We adopt an agile project management approach in implementing its Odoo for ERP Management Systems.
Learn more about Elico Solutions and how we can help your business grow at elico-corp.com.sg or email us at contact@elico-corp.com.sg to inquire.
A Research Study on importance of Testing and Quality Assurance in Software D...Sehrish Asif
A Research Study on importance of Testing and Quality Assurance in Software Development Life Cycle (SDLC) Models & Quality Assurance for Product Development using Agile & A Software Quality Framework for Mobile Application Testing
White paper quality at the speed of digitalrajni singh
Our modern testing practices help speed up the current scope of quality assurance with help of a cognitive approach. Here is the link to download my published whitepaper on "Quality at the Speed of Digital" https://www.nagarro.com/qa-at-the-speed-of-digital #qualityassurance
Product QA - A test engineering perspectiveImaginea
Imaginea's time test product qa methodology. Our hawkeye methodology helps products get released to maker more efficiently and in lesser time. Products have to be tested with a gotomarket testing approach and thats what we specialize at.
Best Practices for a Repeatable Shift-Left CommitmentApplause
Applause testing experts discuss the challenges of shifting left and innovative new ways to enable teams to eliminate the impact of manually validating new functionality immediately after a new feature is coded.
Zero touch QA automation platform for DevOpsTaUB Solutions
Presentation based on the Award Winning Paper by Varadarajan Srinivasan on Zero Touch QA Automation Platform at STC Nov 2018.
Companies that are in DevOps Journey go through a rough weather in QA Automation initiatives. With the industry transformation to Digital Trend, there is always a need for an efficient streamlined Continuous Delivery.
This Webinar would talk about Zero Touch QA Automation Platform. It deals with the Solution on Integrated DevOps & Quality Approach. This would consist of Artificial Intelligence in Reporting and Data Visualization. The Complete QA Cycle is automated from Test Design to Test Closure with Continuous Monitoring, involving no manual intervention. The Webinar would also give insights on Business benefits/outcome on adopting this approach with streamlined Governance.
End-to-End Quality Approach: 14 Levels of TestingJosiah Renaudin
In 2015, the Standard & Poor’s Ratings IT team set out an ambitious objective—to tighten the process and controls around the quality of code deployed to production. Based on internal cost of quality assessments, and supporting agile and waterfall internal engineering processes, distinct testing levels were identified to help push quality left and root out the underlying causes of defects as early as possible. The ‘14 Levels of Testing’ were defined to collaboratively span organizational functions, establish quality expectations, and help track towards the goal of eliminating defects. Adrian Thibodeau and Chintan Pandya review their 14 Levels of Testing and focus specifically on sharing the processes and tools employed to help govern the delivery of quality. Adrian and Chintan discuss metrics and dashboards, defect lifecycle management, their home-grown QA Workflow Portal, testing vendor SLAs and contracts, and facilitating UAT best-practices.
Introduction to Software Testing - Part 1Murageppa-QA
In this Quality Assurance Training session, you will learn about introduction to software testing. Topic covered in this session are:
• Course Overview
• Introduction to Software Testing
• Is Testing a Technical role
• Project And Product
• Quality Assurance Vs Quality Control
• QC VS QA
• Verification and Validation
For more information, about this quality assurance training, visit this link: https://www.mindsmapped.com/courses/quality-assurance/software-testing-training-with-hands-on-project-on-e-commerce-application/
Day 2 meet shilpa - measuring software quality-are you up-to-date on what an...XBOSoft
Do you identify and separate different attributes for different goals? For example, do you use have specific metrics for quality but different ones for runtime, usability, system quality attributes? We welcome you to review Shilpa's insights here.
Please visit our Xbosoft blog as well to gain additional insights on how to drive business decisions with software quality.
For informative discussions on software testing please see. http://forum.360logica.com/
Please see description below
360logica is an independent software and application testing services company which provides wide range of testing solutions to our partners based on domain, technology and business solutions including software product testing, quality assurance of software, automation in testing, finance testing, mobile software and applications testing. 360logica offers full range of software testing which include Software Product Testing, Test Automation, Performance Test Engineering, Finance Application Testing, Healthcare App Testing and SaaS Product Testing. We work closely with our partners to tailor a program of support which meets their needs and ensures our systems achieve the quality levels demanded by our partners, especially in financial testing
Quality Jam: BDD, TDD and ATDD for the EnterpriseQASymphony
During Quality Jam 2016 I had the privilege of presenting with one of QASymphony's earliest customers, Better Cloud, on how methodologies like BDD, TDD and ATDD scale for the enterprises. Adam Satterfield is the VP of Quality Assurance at Bettercloud and has been in QA for many years; he has taught me a lot about Behavior Driven Development, Test Driven Development, Acceptance Test Driven Development. In the session we share a new way of testing-- what Adam and I believe to be the next generation of testing development.
We know that there are several ways to do testing and we are just showing one new way to do it - If this session doesn't inspire action, hopefully it will at least give you and your team something to think about.
In this session you will learn:
Course Overview
Introduction to Software Testing
Is Testing a Technical role
Project And Product
Quality Assurance Vs Quality Control
QC VS QA
Verification and Validation
For more information: https://www.mindsmapped.com/courses/quality-assurance/qa-software-testing-training-for-beginners/
Start you quality assurance training from this slide. Topics covered on this session you will learn:
Course Overview
Introduction to Software Testing
Is Testing a Technical role
Project And Product
Quality Assurance Vs Quality Control
QC VS QA
Verification and Validation
For more information, visit: https://www.mindsmapped.com/courses/quality-assurance/quality-assurance-training-learn-manual-and-automation-testing/
In this quality assurance training, you will learn basics of software testing. Topics covered in this session are:
• Course Overview
• Introduction to Software Testing
• Is Testing a Technical role
• Project And Product
• Quality Assurance Vs Quality Control
• QC VS QA
• Verification and Validation
For more information, visit this link: https://www.mindsmapped.com/courses/quality-assurance/software-testing-training-beginners-and-intermediate-level/
In this session you will learn:
Course Overview
Introduction to Software Testing
Is Testing a Technical role
Project And Product
Quality Assurance Vs Quality Control
QC VS QA
Verification and Validation
For more information, click here:
https://www.mindsmapped.com/courses/quality-assurance/software-testing-tutorial/
How to Achieve Customer Satisfaction Through Beta TestingCentercode
As the core stage of Customer Validation, Beta Testing offers a unique approach to product feedback completely different than any other testing strategy because you're able to evaluate the customer satisfaction of a product with your target market before it launches. Here, we'll teach you how to run an effective Beta Test, discuss the different types of feedback you'll collect, and show you what to do with the data you've collected.
This paper presents a holistic approach to see how Cloud computing can come in handy for a better governance. Gov2.0 is all about adoption of best in class technology to help citizens better, Cloud is the way to go.
Imaginea brings more than 12 years of product engineering and services to software companies from several different industries at any stage of the life-cycle process. Through the use of several technologies and strong, innovative development processes, we deliver dependable software products at a lower cost and fulfill our customer’s business needs.
It is no wonder then that all of our customers, from the startups to the big guys, call on us for comprehensive development of core products and are often return customers!
We provide product engineering services with a very reliable technology partnership to independent software vendors, enterprises and online SaaS businesses. Services are comprehensive and cover the development process from beginning to end.
Imaginea offers engineering services that will ensure your application is available on the Cloud and you can pass on all benefits of cloud-enabled apps to your customers, or application users.
Imaginea's take on how an organization can seamlessly migrate to Cloud. Aligning your IT strategy accordingly and move to cloud step by step is explained here.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Process Guidelines V2
1. Process Strategy and Guidelines for a better
product
A T E S T E N G I N E E R I N G P E R S P E C T I V E
Copyright (c) 2009, Pramati Technologies Private Limited. Imaginea is a Pramati business. All
trade names and trade marks are owned by their respective owners
11/4/2009 1
2. Building Blocks
Mission
“Work towards ensuring our customer’s products
are used, usable easily and effectively by their end
customers”
Vision
“To be the preferred testing partner of excellence
for product ISV’s and enterprises in the chosen
markets and technologies. Provide best in class,
innovative testing services delivered on time, every
time and any time”
3. Key Assumptions
• Intended client is a product firm/ISV who has
outsourced/co-sourced product QA to Pramati’s Imaginea
• Imaginea is in a position to suggest and improve an existing
QA process/ propose and set up the QA process for an
effective engagement
• Imaginea will always working towards being an extended
arm of the product and its success rather than just offering a
testing service
• To achieve over all product quality Imaginea can proactively
propose for few mandatory things from the customer
• Believe in process as a tool for improvement in every aspect of
our work rather than a step by step tutorial
• Process is not a hindrance to innovation, but a handle to
increased customer satisfaction
4. Hawk-Eye Methodology-Precision Delivered
QA Planning
Test Suite Design
Process Definition
Design Review
Product Definition
Inputs Planning 1 2 Design
Test Development
Process Improvement 6 3
Post-Release Coding
5 4 Code Review
Release Testing
QA Certification
Test Execution
Release Inspection Risk Assessment
Early Release
Program
5. Process Strategy and guidelines- Focal Points
• Teams’n’Customers – Proactive Engagement (Together we win)
Defined communication
Assigned ownerships
Refined delivery
• Cross Functional Responsibilities
Product is not just about writing code, its more than that
Respect each other for what they do as part of the PDLC
• Prevention is better than cure
QA has to be the eyes and ears of the product
QA is the first customer (hear and understand what they say)
Bugs and reports are not enemies/pointers towards development
• Excellence in Delivery
Own what you released
Metrics for Improvement
Report what you did, Analyze what went wrong and Improve
• Key Value Adds
Extended arm in product testing
6. Teams’n’Customers – Proactive Engagement
(Together we win)
Apart from the Project Schedules and Plans
• Plan and Define communication methodology
• Plan and Define communication frequency
• Plan and Define escalation methodology
• Plan and Identify Key stake holders
• Plan and Identify functional and technical leaders
• Plan and Identify Knowledge sharers
7. Teams’n’Customers – Proactive Engagement
(Together we win)
• Increased Peer to Peer Engagement through FeatureSpot meetings once in 2
weeks at least/ whenever a new feature is being developed/planned
• Developers and QA to interact more on feature discussions through a common
interface.
• Develops bonding, respect and sense of product ownership
• Once/Twice in a month cross functional call to get the sense of market and
customer requirements (if possible)
• Bug severity levels, descriptions and escalation procedures to be defined before
testing takes off (protocol/modus operandi)
• Bug owners from QA and Dev side module/feature wise to be identified before
testing takes off (Ownership driven)
• Bug assigners from conflict resolution owners to be identified before testing
takes off (ownership driven and effective communication)
-- Technical aspects of the bug (Engineering responsibility both Dev and QA)
-- Functional aspects of the bug (Product Management responsibility with Dev
and QA)
8. Key Cross Functional responsibilities and
takeaways for end to end ownership
Drive down the Bare need of the product and its positioning
Product Management/product marketing to provide business value and use case
that drives the product into the market
Offshore QA to understand who, where and why the product is being used
Drive in the performance expectations of the product to ensure it works the way it
should rather than the way it can
Product Management/product marketing to provide desired performance
benchmarks against which (at the beginning of the product dev cycle)
Offshore QA would ascertain and provide results to ensure reliability
Dev/Architecture/Engineering to signoff the benchmarks provided by the product
management and share the unit testing results to offshore QA towards measuring
the performance (after code freeze)
Offshore QA would share the performance benchmark testing plan and strategy
and share the key test results and trends (before GoToMarket testing)
It’s a Product and not a Project
9. Prevention is better than Cure
• Bugs are not our enemies neither they are a direct
measure of the work we do.
• Dev not to take bugs as personal pointers
• QA not to make bugs are the only measure of their
credibility
• Dev to see they find as many bugs as QA would have
[Increases QA scope]
• QA to see they find as many bugs as Customer would
have [Increases product quality scope]
• An effective Dev-QA is more important than
individual Dev and QA
10. Excellence in Delivery
Own what you released
• Do not be in a hurry to release just because the date is there/it has reached
• Is it really ready (Introspect and think like the end user) ??
• Account for this testing in your Project Plan rather than Panic
• Account for User Driven Go-to-Market testing for a specific period of
time post functional sign
Separate use cases will be written/can be provided
Identified use cases/work flows/scenarios will be demoed one last
time by QA before letting go to market
Product Management/Marketing to sign off both the scenarios
and demo
Will be tested on a purely fresh environment rather than the same
one that was used for individual feature testing
Its all about meeting the functional needs in its simplest
form than being glossy and complex
11. Excellence in Delivery (contd..)
Some Metrics and related process guidelines
– Define bug severity levels and descriptions at the beginning
– Number of Sev-1 and Sev-2 bugs that can be allowed to be open
for Ready to Go to be decided in advance
– Number of Sev-1 and Sev-2 bugs to be allowed to be open for
beta release to decided in advance
– Number of Sev-1 and Sev-2 bugs that can be converted/down
graded to Sev-3’s and Enhancements to be decided in advance
– Effective Bug Filing rate –> Direct measure of offshore QA’s
credibility (Number of bugs posted – No.of invalid bugs)
– The lesser the Junk bugs the more its effective [Penny saved is
worth more than a penny earned]
12. Excellence in Delivery (contd..)
• Enhancement Quotient
– More number of valid enhancements that QA provides and
agreed upon proves the way QA thinks from a market and
customer stand point- Key Differentiator towards product
ownership rather than project ownership
– Enhancements filed by QA which go in as features in the next
releases/ which result in product enrichment must be recognized
and rewarded too [Motivation and Recognition]
• Quality is more important than Quantity
– 1 Quality bug is better than 10 which convey the same
.. And Many More Metrics can be worked out both on Dev and QA front [Numbers
should reflect the stage and status, not the damage and demotivation]
13. Excellence in Delivery (contd..)
• Automated, Standardized and Centralized reporting
– Reports at every mile stone [Agreed upon]
– Reports at regular intervals [Agreed upon]
– Publish to all the stake holders [Agreed upon]
– Bug triage meetings and reports [Archive and publish]
– Report and analyze Bug trends severity wise with a correlation to
modules and over all functionality rather than bugs in its
individuality [Archive and publish]
– Performance and Benchmark reports [Archive and publish]
14. Key Value Adds- Extended arm in product
testing
• Trends and Improvements [Post Mortem]
• List of enhancements and Open bugs [Release
notes and next release]
• Contribute to beta programs and product launch
demos
• Help Professional services, support and sales
teams with product training if required