1. Dian Alphonso
4338 Central Drive Stone Mountain, GA 30083  404.433.0005 (cell)  DIAN.ALPHONSO@GMAIL.COM
“Seasoned IT Professional with superior track record and proven ability to deliver”
Results-driven individual with over ten years’ experience supporting increasingly complex projects and consistently
delivering results on time and within budget. A Technical Analyst with a strong record of achievement who has
contributed significantly to quality assurance efforts related to applications developed for the IT industry.
SUMMARY OF QUALIFICATIONS
 Comprehensive projectmanagementexperience in the design,coding,testing,implementation and supportofapplication
computer systems
 Successful track record for completing diverse range ofprojects across the telecommunications industry
 Proficientin managing integration,upgrade,and consulting projects,directing multiple priorities and generating innovative
strategies to meetand exceed corporate objectives
 Experienced in close interactions with key management,internal customers/users,and multi-site locations ofclient
companies
 Superior internal and external customer service skills,interpersonal and communication skills
 Capable ofmanaging multiple priorities,and responding to needs ofclients withoutjeopardizing timelines
 Detail oriented with excellent organizational,analytical,problem solving and interpersonal skills
PROFESSIONAL EXPERIENCE
Quality Assurance Manager
First Advantage,Atlanta, GA
July 2014 to Present
Quality Assurance Manager responsible for planning and directing quality assurance policies to ensure best
practices for Functional, Automated, Performance,Security, and Regression testing.
 Participate in projectinitiation meetings,understand and provide high level and detailed estimates for resource planning.
 Work closelywith productteams to ensure compliance with customers both internal and external
 Work closelywith developmentmanagers to ensure code coverage for testing and automation
 Responsible for coordinating and managing team capacityfor all projects
 Successfullytransitioned testing teams to HP Quality Center Cloud and reduced costs
 Monitor productivity of team and implementcorrective measures including commencing performance improvementand
performance managementplans
 Coordinate with offshore teams to ensure testing across multiple platforms
 Coordinate with automation teams to increase scope and coverage ofFunctional Automation Suite across all platforms
 Outlined detailed processes for QC for testing and production releases
 Responsible for deploying new code iterations into Production-Like testenvironments including:
o Deploying code to specific QA environments
o Updating configuration files
o Running SQL database scripts
o Using Unixshell scripts Commands to manage folders and directories
 Coordinate postrelease testing with various teams to ensure quality
 Coordinate with supportteams to process issues and resolve them before they are escalated

2. Dian Alphonso cont.
Senior Quality Assurance Engineer
LexisNexis,Alpharetta,GA
January 2007 to July 2014
Senior Quality Assurance Engineer responsible for the full life cycle of Quality Assurance testing. Developing
and executing web-basedjava application front end and back end testing
 Responsible for testing integrated applications
 Develop and upload detailed testcases,conditions and scenarios into QualityCenter which provides analysis qualitative
of the test data
 Create detailed testplans and summaries which include the software release,defined resources,dependencies,risks,
strategy and test suites required for each test cycle
 Responsible for deploying new code iterations into Production-Like testenvironments including:
o Deploying code to specific QA environments
o Updating configuration files
o Running SQL database scripts
o Using Unixshell scripts Commands to manage folders and directories
 Performed manual end-to-end testing on new functionalityand regression testsets
 Performed basic level code debugging which included checking system log files on problematic issues before turning the
issue over to development
 Performed advanced SQL queries to update and verify testdata stored in database used to validate and support
technical testing requirements
 Responsible for mentoring qualityanalysts
 Responsible for modifying and executing XML files using SOAPUI application
Technical Environment: QC, HTML, J2EE, JBoss,Oracle 10g,PL/SQL Developer, XP, Java, UNIX
QA Analyst
ChoicePoint,Alpharetta, GA
August 2004 to December 2006
Quality Assurance Analyst responsible for the full life cycle of Quality Assurance testing; focusing on End to End
testing functional, integration, performance, regression, user acceptance and operational testing.
 Develop and upload detailed testcases,conditions and scenarios into QualityCenter which provides analysis qualitative
of the test data
 Create detailed testplans and summaries which include the software release,defined resources,dependencies,risks,
strategy and test suites required for each test cycle
 Responsible for being configurations personnel to keep QA environments updated after each test cycle.
 Performed manual end-to-end testing on new functionalityand regression testsets
 Performed basic level code debugging which included checking system log files on problematic issues before turning the
issue over to development
 Created regression testcases which could be used for automation personnel
Technical Environment: QC, Oracle 10g, SQL, Windows 95/98, UNIX

3. Dian Alphonso cont.
Sr. Reviewer/Auditor
ChoicePoint,Duluth,GA
March 1999 to August 2004
Sr. Reviewer and Auditor for office responsible for verifying analyst work through analyzing data and making
contact with companies.
 Reviewed analystwork on a daily basis through audits
 Prepared monthlyauditreports for various companies
 Verified quality through contacts with various HR departments verifying information obtained
 Performed manual end-to-end testing on new applications
Technical Environment: QC, Oracle 10g, SQL, Windows 95/98, UNIX
EDUCATIONAL HIGHLIGHTS
B.B.A. Management
Georgia State University, Atlanta, GA
May, 2002
SUMMARY OF SKILLS
Languages: HTML, JavaScript, Oracle, XML
Environments: UNIX, Windows 95/98/NT/XP, Linux
Applications: Citrix, Sql, SQL Navigator, PL/Sql Developer, MS office, VI editor, HP Quality Center
REFERENCES AVAILABLE UPON REQUEST