Timothy Roten is seeking a position that allows him to work in a technologically advanced environment. He has experience volunteering at a farm, working as a consultation agent for Geek Squad, a bench technician for Click IT co., and an associate at Panera Bread. Roten also interned at Progressive Insurance where he learned about their IT responsibilities and systems. He graduated high school with a 3.79 GPA and received computer networking training at Auburn Career Center, becoming certified in several Microsoft and Cisco programs.

1. 8437 Eaton Dr, Chagrin Falls, OH 44023(440)600-4810Roten.Timothy@gmail.com
Timothy Roten
Objective
To obtain a position where I can gain experience in a technologically advanced environment.
Experience
October 2010 to December 2011 Fieldstone Farms Chagrin Falls, OH
Volunteer
 Effectively communicate with other volunteers to provide a safe environment for others.
 Quickly and efficiently complete daily barn and grooming tasks.
 Be alert and follow complicated instructions.
August 2014 to Present Geek Squad Macedonia, OH
Consultation Agent
 Troubleshoot client machines and problems
 Meticulously perform data transfers from client machines to external devices
 Perform hardware and software installations
 Handle client concerns effectively and efficiently.
June 2013 to September 2013 Click IT co. Chagrin Falls, OH
Bench Technician
 Troubleshoot laptop and desktop problems
 Handle customer issues efficiently and responsibly
 Perform hardware installations for various laptops and desktops.
 Custom build desktops according to customer specifications.
 Install and configure new equipment, including operating software or peripheral equipment.
 Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
October 2013 to September 2014 Panera Bread Chagrin Falls, OH
Associate
 Communicate customer needs into dedicated service
 Handle Customer issues with sympathy and understanding to help solve their problem.
 Communicate responsibilities and expectations to other team members.
May 2014 to May 2014 Progressive Insurance Mayfield Heights, OH
Intern
 Follow around Progressive IT staff learning about the responsibilities of each group.
 Exposed to an Enterprise class network able to learn about the different technologies at work within
the company
 Running Diagnostic checks on broken/damaged machines to ensure reimaging was successful
 Installing system boards within Desktops and laptops for Home Based Agents
Education

2. August 2010 to June 2014 Kenston High School Chagrin Falls, OH
High School Diploma
 3.79 GPA
 General area of study
August 2012 to June 2014 Auburn Career Center Concord, OH
Computer Networking
 4.0 GPA
 Microsoft Digital Literacy
 IC3 Certified
 A+ certified
 Network+ certified
 CCENT certified
 CCNA certified
 Microsoft Windows 7 experience
References
References are available on request.