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Timothy C. HackettTimothy C. Hackett
2822 Gervais Street2822 Gervais Street
Columbia, SC 29204Columbia, SC 29204
803-446-6414 803-252-0233803-446-6414 803-252-0233
Hacketts@att.netHacketts@att.net

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Tim HackettTim Hackett
Visionary leader and successful negotiator with proven ITVisionary leader and successful negotiator with proven IT
facilities management, project management and constructionfacilities management, project management and construction
management background. Innovative planner and awardmanagement background. Innovative planner and award
winning design coordinator. Effective manager of personnel andwinning design coordinator. Effective manager of personnel and
budgets. Results focused professional who is committed tobudgets. Results focused professional who is committed to
achieving excellence in people and organizationsachieving excellence in people and organizations

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Summary of QualificationsSummary of Qualifications
 Proven management abilities and skilled project managerProven management abilities and skilled project manager
 Experienced in 24X7 operations and management of high availability facilitiesExperienced in 24X7 operations and management of high availability facilities
 Proven construction management capabilities with Data Centers, NOC’s,Proven construction management capabilities with Data Centers, NOC’s,
commercial office space and itscommercial office space and its ITIT related infrastructurerelated infrastructure
 Experienced in the management of information technology personnelExperienced in the management of information technology personnel
 Director of Operations for a leading South Carolina VAR & Network IntegratorDirector of Operations for a leading South Carolina VAR & Network Integrator
 Regional Director of Infrastructure Projects and Services for a leadingRegional Director of Infrastructure Projects and Services for a leading
ASP.COMASP.COM
 Division Manager of a top 50 National Builder with responsibility for allDivision Manager of a top 50 National Builder with responsibility for all
Division operations, costs, profit and lossDivision operations, costs, profit and loss
 Project management skills withProject management skills with ITIT integration projects over $1 million dollarsintegration projects over $1 million dollars
 Proven telecommunications procurement and management experienceProven telecommunications procurement and management experience

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AchievementsAchievements
 Directed design build project of 18,000 SF state of the art raised floorDirected design build project of 18,000 SF state of the art raised floor
data center facilities reducing delivery time by over 3 monthsdata center facilities reducing delivery time by over 3 months
 Created cost savings in excess of $500,000 in construction of highCreated cost savings in excess of $500,000 in construction of high
availability Data center and NOC.availability Data center and NOC.
 Maintained facilities at 99.999 % availabilityMaintained facilities at 99.999 % availability
 Delivered redundant telecommunications, electrical and environmentalDelivered redundant telecommunications, electrical and environmental
services with proven reliability on scheduleservices with proven reliability on schedule
 Directed business turn around of network integration companyDirected business turn around of network integration company
 Successfully bid and won State Contracts for HP and Acer AmericaSuccessfully bid and won State Contracts for HP and Acer America
 Achieved Partnership levels with Microsoft, Novel, Cisco and LucentAchieved Partnership levels with Microsoft, Novel, Cisco and Lucent

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Agilera.ComAgilera.Com
ResponsibilitiesResponsibilities
 Plan and Deliver FacilitiesPlan and Deliver Facilities
 Maintain FacilitiesMaintain Facilities
 Monitor FacilitiesMonitor Facilities
 Protect FacilitiesProtect Facilities
 Telecommunication procurementTelecommunication procurement
 Disaster Recovery PlanningDisaster Recovery Planning
AchievementsAchievements
 Completed facilities on time and on budgetCompleted facilities on time and on budget
 No SLA penalties incurred as a result ofNo SLA penalties incurred as a result of
facilities operation Maintained 99.999%facilities operation Maintained 99.999%
 Implemented centralized monitoring withImplemented centralized monitoring with
automated paging and e-mail notificationautomated paging and e-mail notification
 Installed state of the art security and fireInstalled state of the art security and fire
systems meeting SAS70 requirementssystems meeting SAS70 requirements
 Reduced typical time to deliverReduced typical time to deliver
connectivity in the majority of casesconnectivity in the majority of cases
 Documented plan that created proceduresDocumented plan that created procedures
and assigned responsibilitiesand assigned responsibilities

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Agilera.com Data CenterAgilera.com Data Center
Columbia, SCColumbia, SC
 18000 SF Facility18000 SF Facility
 6400 SF Raised Floor Center6400 SF Raised Floor Center
 Secured NOC (NetworkSecured NOC (Network
Operating Center)Operating Center)
 High Capacity Print andHigh Capacity Print and
Distribution FacilityDistribution Facility
 Redundant power andRedundant power and
telecommunicationstelecommunications
 Generator Back-upGenerator Back-up
 Systems MonitoringSystems Monitoring
 Office SpaceOffice Space
 Tech LabTech Lab

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Agilera.comAgilera.com
Network Operating CenterNetwork Operating Center
 24X7 NOC Operation24X7 NOC Operation
 Monitoring of all telco and dataMonitoring of all telco and data
network connectivitynetwork connectivity
 Central monitoring of ElectricalCentral monitoring of Electrical
Power, HVAC, Water detectionPower, HVAC, Water detection
and humidityand humidity
 Monitoring of Security and fireMonitoring of Security and fire
protection systemsprotection systems
 State of the Art SecurityState of the Art Security
 Access control with imageAccess control with image
verification, biometric readers andverification, biometric readers and
video surveillancevideo surveillance

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Agilera. ComAgilera. Com
Eastern Regional Operations CenterEastern Regional Operations Center

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Agilera. ComAgilera. Com
Data CenterData Center

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Network Computing ServicesNetwork Computing Services
ResponsibilitiesResponsibilities
 Manage Daily OperationsManage Daily Operations
 Management of projectManagement of project
implementations and serviceimplementations and service
 Direct preparation of bids,Direct preparation of bids,
proposals and contractsproposals and contracts
 Manage Vendors and SuppliersManage Vendors and Suppliers
 Direct Strategic AlliancesDirect Strategic Alliances
AchievementsAchievements
 Increased sales 18% and contracted projectsIncreased sales 18% and contracted projects
150%150%
 Managed 20 to 40 systems engineers andManaged 20 to 40 systems engineers and
computer technicians.computer technicians.
 Directed $1.2 million dollar integrationDirected $1.2 million dollar integration
project achieving 45% gross marginproject achieving 45% gross margin
 Standardized proposals and reduced time toStandardized proposals and reduced time to
deliver by 66%deliver by 66%
 Negotiated reseller agreements with HP,Negotiated reseller agreements with HP,
Acer America, Breezecom, Citirx, TrustedAcer America, Breezecom, Citirx, Trusted
Information Systems ,Wave AccessInformation Systems ,Wave Access
 Obtained partnerships with Microsoft,Obtained partnerships with Microsoft,
Novell, Cisco and LucentNovell, Cisco and Lucent

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Network Computing ServicesNetwork Computing Services
Facility ManagementFacility Management
Expansion 1 additionsExpansion 1 additions
 Conference and meeting roomsConference and meeting rooms
 Technicians Lab and BenchTechnicians Lab and Bench
 Technician workstationsTechnician workstations
 Secured shipping and receivingSecured shipping and receiving
 Inventory Control and StagingInventory Control and Staging
AreaArea
 Reception AreaReception Area
 Expanded Break roomExpanded Break room
 Servers and networkServers and network
improvementsimprovements
Expansion 2 additionsExpansion 2 additions
 Sales OfficesSales Offices
 Sales and MarketingSales and Marketing
Conference RoomConference Room
 Administrative areasAdministrative areas
 WorkstationsWorkstations
 Expansion and upgrade ofExpansion and upgrade of
telephone systemtelephone system
 Upgrades to servers, networkUpgrades to servers, network
and additional lab equipmentand additional lab equipment
 Redundant internet connectionRedundant internet connection

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AdditionalAdditional
Commercial Projects and FacilitiesCommercial Projects and Facilities
 Agilera Office Space - Spartanburg , SCAgilera Office Space - Spartanburg , SC
 Agilera Office Space Expansion – Columbia, SCAgilera Office Space Expansion – Columbia, SC
 Network Computing Services - Office space and Tech Lab, Columbia, SCNetwork Computing Services - Office space and Tech Lab, Columbia, SC
 GDI Security - Offices and Central Monitoring Station, West Palm Beach,GDI Security - Offices and Central Monitoring Station, West Palm Beach,
FlFl
 Quality Inn, Hilton Head Island, SCQuality Inn, Hilton Head Island, SC
 Mariner Sands Clubhouse, Stuart, FlMariner Sands Clubhouse, Stuart, Fl

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EducationEducation
 Clemson University Clemson, SCClemson University Clemson, SC
BS in Construction ManagementBS in Construction Management
 Continuing Education and SeminarsContinuing Education and Seminars
Strategic Research Institute – ASP BootcampStrategic Research Institute – ASP Bootcamp
Microsoft – Product Sales CertificationMicrosoft – Product Sales Certification
Cisco – Product FamiliarizationCisco – Product Familiarization
Lucent – Brick Firewall Product FamiliarizationLucent – Brick Firewall Product Familiarization
Motivating PeopleMotivating People
LeadershipLeadership