My resume

1. Keith Stuart-Berry, PMP-IT
Carseland, Alberta, Canada t0j0m0
403-361-1050 • keithstuartberry@gmail.com • LinkedIn
Senior IT Operations Project Management
Consummate management professional with a 20+-year record of operational / infrastructure excellence.
Technically sophisticated management professional with solid history of successful operations experience in
all facets of planning, development, and procurement of information technology products and services.
Effective people and program manager for implementation, support, and maintenance of infrastructure,
communications, and engineering operations. Collaborative communicator able to explain complex systems
to all levels of the organization. Skilled trainer and project leader; able to direct multiple tasks effectively
and master innovative software and tools. Possesses severalprofessional certifications.
Core Competencies:
• Strategic Planning / Tactical Implementation
• Full Life Cycle Project Management
• Systems Launch / Implementation
• IT Infrastructure Solutions
• Client Relationship Management
• Security Solutions
• Continuous Improvement
• Process / Procedure Definition
• Technology Evaluation / Recommendations
• Vendor Negotiation / Management
• Communication / Influence
• Training / Professional Development
ProfessionalExperience
CGI, Calgary, Alberta, Canada
Canada’s largest ITservices provider.
ConsultantSenior Project Manager/ Program Manager, 2017 – Present
Managed end-to-end infrastructure projects including: planning, operations, and control. Oversee project
managers and third-party vendor personnel. Gather, analyze, and communicate project status to leadership,
stakeholders, and customers. Define procedural changes to improve project efficiency and company
profitability.
Key Projects:
• SuncorMeeting RoomExpansion:
Reduced quotation and installation times by 15% and 40% respectively for the creation of additional
AV meeting rooms to accommodate increased business. Defined project scope, oversaw four
project managers, wroteprocedural guidelines for vendor operations, ensured timely completion of
the expansion, and managed project budgets.
• SuncorCall Center Conversion:
Migrated the Client Support Center from existing Remedy ITService Management to ServiceNow IT
Service Management to take advantage of agility and workflow automation capabilities. Directed
data migration, selection of an appropriate attachment migration approach (SOAP API or Drag-
and-Drop), and maintenance of efficiency enhancement tools. Completed the project $25K under
budget.
Shaw Communications, Calgary, Alberta, Canada
Canadian telecommunications company.

2. Senior Project Manager, 2013 – 2016
Managed full life-cycle infrastructure and software application development projects for IT, Cable,
Telecommunications, Data Networking, and Business intelligence teams. Directed internal, contract, and
vendor teams.
Key Project:
• E911Infrastructure and Software System:
Provided 1M Shaw phone subscribers withautomatic identification of phone numbers and
addresses toE911 emergency call centers. The work included Enterprisesolutions for both future
Core and existing Legacy customers, compliance with Federal E911 regulations, and establishment
of PSAP(Public Safety Access Point) Call Centers in each area. Reduced cost and effort by migrating
15K employees to Office 365.
IBM Canada, Calgary, Alberta, Canada
Research and partnerships helping to make business and society work better together.
ConsultantSenior Project Manager, 2008 – 2013
Managed of infrastructure and application projects for IBM client accounts including Alberta Treasury
Branch and Air Canada. Directed teams from IBM, AT&T, Telus, Bell and third-party vendors. Defined,
designed, developed and delivered projects from an initial Statement of Work to completion sign off from
the client.
Key Project:
• Air Canada InfrastructureforPurchase Card Industry Zone:
Built the physical IT infrastructure for a new PCI zone, deployed all card-using applications into the
infrastructure, tokenized any customer credit card data. Met an aggressive accreditation deadline to
comply with PCI industry standards, avoiding potential fines of $1M per month.
NEC Unified Solutions, Calgary, Alberta, Canada
IT and Communications Solutions Provider
Senior Project Manager, 2007 – 2008
Managed Telecommunications projects in Alberta and British Columbia for NEC clients including: Shaw
Communications, The Chinook Health Region, Frasier Health Authority, and Vancouver Island Health
Authority. Directed internal teams and third-party personnel from inception during pre-sales
communications to project completion. Responsible for implementing PMIstandards toNEC Canada.
Key Projects:
• VancouverHealth Authority Video Conferencing Solutions:
Provided High Definition video conferencing to various VIHA locations, including a new regional
hospital, designed to bring the Doctor to the patient through remote conferencing, providing more
consultation time, reduced expense, and fewer travel requirements. Ensured all facets of the project
met VIHA specifications.
Prior Experience
Project Manager for National Technical Services, Calgary, Alberta, Canada
Achieved $7M annual savings through mobile board consolidation project.
Project Manager / Telecommunications Engineer for Certacom, Ltd., High Wycombe, Buckinghamshire, UK
$25M revenue-generating project to install echo cancellation equipment into switch infrastructure.
Telecommunications Manager / Engineer, Royal Air Force, UK
Oversaw 5 – 10 person shifts in compliance with military guidelines and ISO 9000 standards.

3. Technologies
Telecommunications, Audio Visual Conferencing, High Definition, Call Center Operations
Data Networking, Cable, Business Intelligence, Emergency E911 Regulations
Credit Card Purchase Care Industry Standards, GSM / CDMA Mobile Radio Systems
UTM Tracking Module Parameters, Prototyping / Software Simulations, ISO 9000
Education and Credentials
Higher National Diploma in Telecommunications Engineering
Blackburn College, Blackburn, UK
Diplomain Engineering Management
University of Greenwich, London, UK
Higher National Certificate in Electrical and Electronic Engineering
Aylesbury College, Aylesbury, UK
Certifications
Project Management Masters Certification (PMMC)
Project Management for IT Professional Certification (PMP-IT)
Project Management Professional (PMP)
Volunteerism
Carseland Fire Department and Wheatland County, Carseland, Alberta, Canada
Fund-Raising Project Manager, 2016 – 2017
Obtained corporate sponsorship and donations to reach a required fund-raising goal of $1.2M for new Fire
Fighting Facilities Construction Projects.
VolunteerFire Fighter, 2013 - Present