1. BRADLEY SMITH
457 Langley Drive ▪ Whiteman AFB, MO 65305 ▪ P: (660) 624-1089 ▪ bradley.j.smith32@gmail.com
Active U.S. Government Top Secret Security Clearance with Polygraph
VisionaryITManageroffering20+ years leadingthe technologystrategy, vision, and roadmap for development
and implementationof integratedenterprise-wide infrastructure solutions. Ability to create synergies with all
areas of IT to influence the TGP/TechnologyGrowthPlanandsponsorcross-organizational decisions.Manageda
$461,000 spending plan and saved $250,000 by eliminating outdated expenditures. A catalyst for leading
project teams that drive efficiency and ROI through innovations, upgrades, and system/process refinement.
509TH COMMUNICATIONS SQUADRON (2015-PRESENT)
SeniorOperationsManager, Operations Division,WhitemanAFB, Missouri
 Manages 116 personnel and 7 work centers including Vulnerability Management, Information Assurance,
Network Administration, Client Services, Communications Focal point, Infrastructure, Asset Management;
constantly improves the infrastructure, network, and security of the base LAN for 6 thousand users and 65
organizations. Directs operations and emergency outage response actions for the organization.
509TH COMMUNICATIONS SQUADRON (2013-2015)
SectionChief,NetworkAdministration, WhitemanAFB,Missouri
 Directed Strategic Technology Initiatives; managed 11 personnel and 2 work centers; which included 45
servers.
 Upgradedthe environmenttoamore modernizedplatform,servingasprojectleadfordomainmigrationand
post-implementation refinement for 1700+ e-mail accounts.
 Cut 66% off overdue systemupdatesbycreatingVulnerability Management work center with defined roles
and governance framework for anti-virus and patching on 5,000 systems.
 Coachedand engageddirectreportsinperformance management and training initiatives that support their
growth and development as Information Technology professionals.
 DevelopedcommonITstandardsandprocedures;createdproductive relationshipswith business leadership
to ensure tight alignment and collaboration regarding key business challenges.
 Managed authorizedservice interruptions (ASI), provisioning of end-user, help desk, and technical support
services, and high-profile network incidents.
 Earned Senior Non-Commissioned Officer of the Year for the Major Command and Group Senior Non-
Commissioned Officer of the Quarter Awards for stellar performance.
AIR FORCE NETWORK OPERATIONS ENTERPRISE IT SERVICE DESK (2009-2013)
Superintendent, Mission Support, Joint Base Pearl Harbor-Hickam, Hawaii
 Project-managedsiteselection, operating model, technical platforms, and 53 operators for start-up, state-
of-the-art enterprise service desk supporting 400,000 customers affecting global operations.
Competencies
- IT SecurityProgramManagement
- ProjectManagement
- Departmental OperationsManagement
- Global IT Service Delivery
- Internal andExternal CustomerService
- Expense BudgetingandForecasting
- Staff Management andTeam building
PROFESSIONAL HIGHLIGHTS
~ INFORMATION TECHNOLOGY MANAGER ~
Certifications
 Project Management Professional (PMP), 2015
 CompTIA Security+, 2015
 HDI Service Center Manager, 2011
 HDI Service Center Team Lead, 2010
 HDI Service Center Analyst, 2010
 ITIL Foundations, 2013

2. Bradley Smith Page 2
 Allocated a $461,000 spending plan for 2013. Executed multi-year plans and tracking of actual and
projections throughout the budget cycle across 4 organizations boasting 600+ personnel.
 Oversaw $3.5 million in building renovation projects; governed capacity planning, business expansion,
scalable technology roadmaps, ROI, and sustainability.
 Saved $250,000 by eliminating outdated expenditures; ensured economical management of
hardware/software applications and compliance with all applicable contracts and licensing agreements.
 Harmonized standards and practices via development of Organizational Concept of Operations, Air Force
Reserve Enterprise Service Desk Concept of Operations, and Organizational training program.
488TH INTELLIGENCE SQUADRON (2006-2009)
Information Assurance Manager, RAF Mildenhall, United Kingdom
 Drove Enterprise Information Risk Management, Technology Strategy, Security Architecture and solutions
for 2 classified networks in 3 separate buildings.
 Authored 16 System Security Plans. Drafted cyber security policies and practices for Information Risk
Management and Governance, Threat Management Intelligence, and Disaster Preparedness.
 Builtbusinesscontinuitycapabilityandmaintainedsystemsecuritypackages,certification, and accreditation
standards for 7 networks.
 Managed 3 personnel;createdanenvironment of open communication and opportunity for associates that
fostered talent cultivation and career advancement.
488TH INTELLIGENCE SQUADRON (2004-2006)
Lead Network Administrator, RAF MILDENHALL, UNITED KINGDOM
 Oversaw the design and planning of networks, installation, maintenance and monitoring of 2 classified
(NSAnet and SIPRNet), 1 unclassified network, and 2 file sharing servers.
 Saved $40,000 in equipment loss, repairing a message server fault, ensuring the integrity and stability of
systems supporting 400+ users spanning 3 organizations.
 AnalyzedLANs/WANs,isolatedsource of problems,restoredservice and network access to 275 personnel in
2 hours after a major crash with zero data lost.
552nd Airborne Warning and Control Squadron, Tinker Air Force Base, OK
Lead Network Administrator (1996-2000)
752nd Computer Systems Squadron, Tinker Air Force Base, OK
Airborne Warning and Control System Administrator (1996-2000)
18th Communications Squadron, Kadena Air Base, Japan
Communications Computer Systems Operations Apprentice (1993-1996)
 Associate inAppliedScienceinInformationSystemsTechnology,CommunityCollege of the AirForce,
Montgomery, AL(2002)
 ProfessionalManagerCertification,CommunityCollegeof the AirForce,Montgomery,AL(2014)
 U.S. AirForce SeniorLeadershipandManagementCourse 2,KapaunAirStation,Germany(2008)
 Operational InformationAssurance,National Cryptologic School,LacklandAirForce Base,TX(2007)
 InformationSystemsCertificationandAccreditationProcess,National CryptologicSchool,LacklandAir
Force Base,TX (2007)
 NetworkAdministration,Windows,KeeslerAirForce Base,MS (2005)
 SystemNetworkSupport,KeeslerAirForce Base,MS(1999)
EDUCATION/CERTIFICATIONS
ADDITIONAL EMPLOYMENT