Anthony Neubroch has over 35 years of experience in the property and casualty insurance industry. He has a proven track record of strong management, sales, marketing, underwriting, and customer relations skills. Throughout his career, he has held various leadership roles in sales, marketing, underwriting, and operations management. He has experience growing profitable business, developing innovative strategies and solutions, and achieving superior performance results.

1. Anthony Neubroch Resume

2. Summary Over 35 years P&C insurance experience Strong management capabilities. Superior sales and marketing expertise. Proven underwriting background. Record of sustained profitable growth. Multi-discipline technical knowledge. Management based on empowerment and respect. Goal focused. Superior business skills, analytical ability and intuitive foresight. Strong creative problem-solving abilities. Unquestioned loyalty to the insurance profession and to the individuals, businesses and communities we serve to protect.

3. Areas of Expertise Sales/Marketing Operations Underwriting Communications Customer Relations

4. Experience & Skills General Management Underwriting Management Marketing Consultant Sales Business Development Distribution Management Training and Development

5. General Management In 3 years, reversed historically poor performing region to produce $5 million in annual profit; recognized as the “Region of the Year.” Improved discipline, customer relationships and overall morale by developing a clear vision, direction and empowerment . Developed & pioneered innovative on-line annual planning/monitoring system focused on “actions driving results”. Brought consensus from agents, field staff and home office. Planning process resulted in; Consistency of plans Universal buy-in Pro-active contingency mechanisms Real time production reports. Integration of data with CRM tool

6. General Management (continued) Revised annual contingency program aligning key strategies of profitable growth Attained #1 ranking of preferred personal lines & small commercial lines company in Ohio several years in late ’80/early ’90 Awarded Top 10 company recognition in 2006 for superior performance. Managed P&C operations in the Caribbean – sales revenue of >$60m. Growth of agency network and profitable business led to successful sale and transition to local company.

7. Marketing Management Achieved 60% production improvement through assessing, developing and implementing a demographically based target marketing plan in 6 Midwestern states. Launched new products and marketing support to untapped niche markets that identified specific needs; led to improved market share of $4 million annually. (Examples: contractors, metal workers, auto dealerships, private golf courses.) Developed and implemented numerous marketing campaigns. Example: Disaster response program: customer awareness of pre- and post- disaster planning, prevention and protection

8. Sales Management Implemented segmentation initiative indentifying key revenue/profit streams with structured compensation/ commission programs; resulted in increased profit and revenues. Developed sales call management system maximizing call activities that improved visibility with clients and provided a mechanism for identifying, communicating and following up on critical items. Created and implemented an innovative action-driven planning process. Provided stakeholders with a comprehensive tool for developing, implementing, and monitoring actions with measurable results. Focused alignment of distributor plans with company goals.

9. Business Development Led research on new business opportunities. Identified 20 new segments, developed target marketing of products generating additional revenue of $2.5 million annually. Developed a demographic approach to drive penetration & maximize long term profitable growth in underperforming territories. Result: >200 new distributors in 2006 and 2007. Produced creative sales and marketing material for all distributors. Developed innovative web campaigns and other direct mail value-added customer activities

10. Distribution Management Creative leadership as business advisor in the development of an intra-company customer relationship management system (CRM). Provided a single authoritative source for management of distributors generating >$3 billion annually. Pro-actively monitored monthly distributor performance to pro-actively measure and address deficiencies and/or capitalize on opportunities from top performers. Resulted in a high degree of plans being met and growing pre-tax operating income,

11. Training and Development Designed and presented training programs for new sales employees. Designed and conducted training and sales conferences, meetings and seminars for distributors including trade shows and webinars. Provided ongoing training for sales and marketing professionals. Focused on business need and usability. Provided on-going mentoring and coaching to field sales staff.

12. Professional Background Insurance professional for close to 40 years Past 35 years with same employer U.S. and international experience Multi-discipline: Sales and marketing Underwriting – personal & commercial lines, marine (cargo and hull) Claims Multi-role Vice President underwriting Marketing consultant Territory manager Overseas management Underwriter Claims adjuster Regional company/Independent Agency system focus

13. Professional History Liberty Mutual Agency Markets (acquired GRE Insurance Group) Marketing Consultant (2000-8) – providing marketing, sales and performance management support for regional operations operating in 6 Midwestern states growing annual sales ($800 million) with superior profitability. Vice President/Director Underwriting (1993-99) – positions held in Princeton, NJ and Cincinnati, OH. Responsible for sales and underwriting performance for Personal and Commercial lines GRE Insurance Group (USA) Territory Manager (1990-93) – sales and underwriting management for Ohio Commercial Lines Underwriter (1990). All lines. Small to middle market – Ohio/Kentucky Group Assistant Special Projects (1986-90) – 3 year appointment from U.K parent company to assimilate into local senior management group of US subsidiary company and provide local guidance. Responsible to London home office.

14. Professional History Guardian Royal Exchange Assurance Co. Ltd Overseas Manager (1984-6) – Located in Barbados responsible for the integration and acquisition of Caribbean operations to local company. Resident Manager, Caribbean (1977-83) – oversaw operations in 18 Caribbean, central and South American territories. Responsible for local management, performance, government liaisons and regulatory compliance. Overseas Assistant Manager (1973-77) – Ipswich, England. Maintained relationships between Operations departments and senior/executive management. Handled compensation and related issues overseas agencies. New Zealand Insurance Company Claims Adjuster (1971-2) –, Bangkok, Thailand. Handled P & C claims for local office. Handled high profile international accounts. Responsible for local facultative reinsurance placements. National Employers Mutual General Insurance Association, Ltd Claims Clerk (1969-71) –, London, England. Claims adjuster, Auto, Workers comp, employers liability, general liability etc.

15. Mission Statement My purpose and passion is being the catalyst for elevating people and organizations to their full potential by leveraging their innate talents and resources.

16. Contacts Home Address: 3008 Bay Shore Road Sarasota, FL 34234 Phone: (513) 373-8191 e-mail: [email_address] Website: www.linkedin.com/in/tonyneubroch

17. Anthony Neubroch Thank you for reviewing my background, skills, talents and successes. I appreciate your time!