1. THEODORE P. MOSKOS
4650 Windward Cove Lane  Wellington, FL 33449  561-389-6582  moskost@bellsouth.net
DIRECTOR OF OPERATIONS – Pharmacy, Distribution, Warehouse, Supply Chain
Elevated Productivity  Increased Efficiency  Cost Savings  Multi-Site Leadership
Operations specialist with history of directing initiatives to improve organizational performance supporting growth and
customer satisfaction. Expertise in developing, implementing, and supporting policies and procedures enhancing day to
day functions. Proficient using automated solutions to elevate productivity and reduce expenses. Adept at leading
operational staff to achieve and maintain peak performance levels. Proven ability to re-structure entire business units,
elevate revenues and improve positioning utilizing exceptional communication and interpersonal skills.
Proficient with outlook, word, power point and data analysis. Business software development and enhancement
experience: RNA, QS1, McKesson-SI Baker, Automed, Tension Pkg. Participation on multiple operational and business
upgrades at Aetna and CVS Health.
PROFESSIONAL SUMMARY
CVS CAREMARK OPERATIONS Pompano Beach, Fl. / Kansas City, Mo.
Manager of Operations 2011- 2016
Staffed, opened and managed an Aetna owned CVS Caremark operated specialty facility.
Directed operations in Pompano Beach Fl. from 7/2011-10/2012.
Moved operations to KC, Mo. Hired and trained staff, initiated layout and workflow in both locations.
Hit or exceeded production goals of 1100 units/day with a staff of eleven associates.
Managed efficient operations below cost targets.
Managed pharmacy inventory utilizing SAP modules.
AETNA/CVSC MAIL ORDER Pompano Beach, FL.
One of three national Fulfillment Operations
Operations Manager 2008 - 2011
Managed single shift automated operation shipping 17000 orders/day with a staff of less than 50.
Instituted quality/customer satisfaction enhancements via software, hardware and training initiatives.
Reduced workforce expenditure by 21%, and increased efficiency of operation. Orders shipped/work hour rate
increased from 42 to 52/hr with peak rates above 59/hr.
Directed inventory through collaboration with materials management group.
Managed transition from Aetna to CVS Caremark operations.
CAREMARK MAIL ORDER Miramar, FL
One of seven national Fulfillment Centers
Manager of Operations 2001 to 2007
Scheduled and managed all production for a two shift, operation while leading 150 pharmacists, technicians, and
shipper/clerks via six direct report supervisors.
Met or exceeded established operational goals.
Increased order production from 17K to 28K/day while reducing staff 20%. Directed a physical move from a
manual to 87% automated environment.
Managed quality policies and initiatives while maintaining elevated customer satisfaction.
Led backend facility tours.
HOLLYWOOD HEALTHCARE PHARMACIES Weston and West Palm Beach, FL
$6.75M privately owned institutional collaboration
Director of Operations 2000 to 2001
Managed business operations during a growth/restructuring period for two separate ALF pharmacies; built-out,
licensed, and established both locations.

2. Theodore Moskos page 2
Directed implementation of software (QS1) and automated packaging upgrades (Automed) reducing tech head-
count from nine FTEs to five.
Elevated productivity, and increased customer satisfaction by authoring and implementing policies and
procedures along with training of staff.
Managed all inventory transactions and drug spend.
AMERICAN PHARMACEUTICAL SERVICES – GREENE’S DRUG West Palm Beach, FL
$6M corporately owned retail and institutional business units
Branch Manager 1995 to 2000
Led all business operations for one retail and one ALF pharmacy; directed a staff of 40, completing orders from
induction through delivery and customer service.
Directed finance operations including A/R, A/P, P&L, and reporting.
Initiated development/implementation of business reorganization, policies, and work instructions. Supported
$2M-$6M two year sales growth increasing productivity/efficiency with minimal 18% growth in staff.
Directed operational growth and ensured stability for successful and profitable sale of business to APS.
SUNRISE SYSTEMS - APM Fort Lauderdale, FL
$8M healthcare company spanning pharmacy, homecare, and medical supplies
Director of Operations 1986 to 1994
Established and directed daily operations while supervising up to 50 employees.
Restructured business to initiate $2M revenue growth (from $6M to $8M) leading to successful sale.
Initiated, developed and implemented policies and procedures that were integrated into parent business and
subsequently adopted during development of newly acquired units.
Established procedures and managed warehouse operations/inventory for 1700 item types for DME and homecare
inventory. Directed purchasing/leasing of equipment, supplies and products.
Previous Experience
Production and inventory control in electronics manufacturing at Westinghouse Electric
Taught grades K-12 in NY State
BS, Education ♦ SUNY at Brockport