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Learn How Mobile Beacon’s Internet Can Boost Your Organization!.pdf

TechSoup
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In this webinar, members learned how Mobile Beacon provides unlimited internet to connect their organization’s services with their users. Members also learned about Mobile Beacon’s hotspots donation program eligibility, available devices, and services throughTechSoup.

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How Mobile Beacon’s
Internet Can Boost Your
Organization!
Guest Speakers:
Thomas Matson (Mobile Beacon - Business development : Nonprofits)
Thomas Toepfer (Mobile Beacon – Business development : Libraries & Education)
Ann Young (Santa Cruz Public Library – Systems Coordinator)
Sarah Harbison (Santa Cruz Public Library – Librarian)
11.28.2023
Here’s How to Engage in Today’s Webinar
● Use the Chat function to type in your comments
● Got questions? Please use the Q&A function.
● Check your inbox! We’ll email you the recording, slides, and resource links
within 3 working days
• Peer-to-peer community
• Exclusive events
• Expert technical support
• Get to know other nonprofits in your area
Join Quad Today
• Access to the entire TechSoup Courses catalog
• Access to additional discounts and more
• Membership for 10 users in your organization
4 © TechSoup Global. All Rights Reserved.
Today’s Agenda
1. Introductions
2. Learn about Mobile Beacon
3. TechSoup Donation Program
4. How to request donations
5. Hotspot Lending and Community Program
6. Use cases
7. Q&A Session
5 Copyright © TechSoup Global. All Rights Reserved.
Meet Your Speakers
Vanessa
Jimenez
Program
Manager, Digital
Customer
Success
TechSoup
We are excited to share more about Mobile Beacon!
Thomas Toepfer
Business
Development :
Libraries And
Education
Mobile Beacon
Sarah Harbison
Librarian
Santa Cruz Public
Libraries
Ann Young
Systems
Coordinator
Santa Cruz Public
Libraries
Thomas Matson
Business
Development:
Nonprofit
Mobile Beacon
Joseph Garcia
Program Manager
TechSoup
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Learn How Mobile Beacon’s Internet Can Boost Your Organization!.pdf

  • 1. How Mobile Beacon’s Internet Can Boost Your Organization! Guest Speakers: Thomas Matson (Mobile Beacon - Business development : Nonprofits) Thomas Toepfer (Mobile Beacon – Business development : Libraries & Education) Ann Young (Santa Cruz Public Library – Systems Coordinator) Sarah Harbison (Santa Cruz Public Library – Librarian) 11.28.2023
  • 2. Here’s How to Engage in Today’s Webinar ● Use the Chat function to type in your comments ● Got questions? Please use the Q&A function. ● Check your inbox! We’ll email you the recording, slides, and resource links within 3 working days
  • 3. • Peer-to-peer community • Exclusive events • Expert technical support • Get to know other nonprofits in your area Join Quad Today • Access to the entire TechSoup Courses catalog • Access to additional discounts and more • Membership for 10 users in your organization
  • 4. 4 © TechSoup Global. All Rights Reserved. Today’s Agenda 1. Introductions 2. Learn about Mobile Beacon 3. TechSoup Donation Program 4. How to request donations 5. Hotspot Lending and Community Program 6. Use cases 7. Q&A Session
  • 5. 5 Copyright © TechSoup Global. All Rights Reserved. Meet Your Speakers Vanessa Jimenez Program Manager, Digital Customer Success TechSoup We are excited to share more about Mobile Beacon! Thomas Toepfer Business Development : Libraries And Education Mobile Beacon Sarah Harbison Librarian Santa Cruz Public Libraries Ann Young Systems Coordinator Santa Cruz Public Libraries Thomas Matson Business Development: Nonprofit Mobile Beacon Joseph Garcia Program Manager TechSoup
  • 8. Mobile Beacon Donation Program at TechSoup The Mobile Beacon donation program at TechSoup provides 4G unlimited mobile broadband hotspots to eligible nonprofits, charities, schools, and libraries throughout the United States. WHO’S ELIGIBLE? All nonprofits with 501(c)(3) designation and public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database. TechSoup membership is required. ANNUAL ORDER LIMIT Organizations may request up to 11 hotspots per fiscal year (July 1 to June 30). **Contact Mobile Beacon if you need beyond the 11 device allotment. BENEFITS FOR ORGANIZATIONS Mobile Beacon's Internet service could be helpful if your organization: ● Lacks traditional Internet access, has slow access or bandwidth constraints, or needs a backup Internet source ● Has Internet service but needs to provide users with Internet access in the field or while traveling ● Wants to have a hotspot lending program to help close the digital divide in your community
  • 9. SPEED: 6 – 8 Megabits per second (Mbps), with peak speeds of 25 Mbps on T-Mobile 4G. COST PER DEVICE: There is a $15 admin fee collected by TechSoup when the device is purchased. After registration is completed with Mobile Beacon, $120 for a 12-month service plan and shipping and handling for each hotspot. AVAILABLE FEATURES: Additional features could be requested via Mobile Beacon at no additional cost - ● Content filtering. ● Usage reports. ● service suspension (missing device). Device Available Through TechSoup Franklin T10 4G *5G devices and Tablets are available via Mobile Beacon NETWORK COVERAGE: *Pink = Coverage
  • 10. Steps to Request Your Donation 1. Check network coverage is available in your area: www.mobilebeacon.org/coverage/. 2. Visit TechSoup.org/mobile-beacon and add the Mobile Beacon offering you would like to request to your shopping cart. You may request up to 11 hotspots per fiscal year (July 1 to June 30). 3. Complete the checkout process with TechSoup. There is a $15 administrative fee payable to TechSoup to participate in these programs. 4. Once TechSoup confirms your eligibility, you will receive an email with a unique promotion code and instructions on how to order the donated device(s) and related 4G service using Mobile Beacon’s online order form. 5. Complete Mobile Beacon’s online order form to order the devices. - https://mobilebeacon.my.salesforce-sites.com/order-form. Enter the promotion code you receive from your TechSoup fulfillment email to ensure you get the discounted rate.
  • 11. White Glove Service Bulk Orders for Hotspots ● TechSoup will register and update the TechSoup membership for each branch. ● TechSoup will place an order and payment for each order. ● Mobile Beacon will assist with bulk processing the order for fulfillment. ● Lower Shipping & Handling Cost This program feature is popular among nonprofits and public library systems that have a single purchasing department, which manages technology procurement for many branches. One department purchasing on behalf of multiple branches involves placing multiple orders and payment transactions with both TechSoup and Mobile Beacon. To streamline the process and accommodate a single payment, TechSoup can offer to process a bulk order on their behalf. To use the bulk order process, the member must be placing at least 5 orders for 11 hotspots each (55 total). Nonprofit Inquiries: tmatson@mobilebeacon.org Library Inquiries: ttoepfer@mobilebeacon.org
  • 12. 12 © TechSoup Global. All Rights Reserved. Hotspot Lending & Community Programs Pictured: Santa Cruz Public Library – Capitola Branch
  • 14. Library of Things - Hotspot Lending Program Circulating Collection 200 hotspots are available for checkout with a library card. ● 21-day loan period and renewable as long as no one else is waiting. ● Hotspots housed in small plastic box with locking lid. ○ Includes charging cable, and bilingual quick start guide. ● Hotspots Kit housed in a computer bag. ○ Includes a hotspot, Chromebook, headset and mouse. ● Administrative features include: ○ Content filtering. ○ Usage reports. ○ Service suspension (missing device). Community Feedback Overwhelmingly positive! Devices were never available until we recently added additional devices. Community members propose new ideas on how the hotspots could be used for different programs. Direct Loans Direct hotspot loans to students to support grant-funded literacy effort “Recover and Thrive.”
  • 15. 15 © TechSoup Global. All Rights Reserved. Homeless Garden Project Farm Library Bike-mobile Janus of Santa Cruz (Substance Recovery Center) • Access to Library’s online job/career resources • Registration of new library accounts • Registration of new library accounts at Farmers’ Markets, Parades, community events Library Community Outreach - Hotspot Use Cases • Registration of new library accounts • Checked out materials
  • 16. Other Community Use Cases Boys & Girls Clubs ● Facility use ● Educational support ● Youth engagement - Mentorships, crafts, career resources, etc. ● Member lending Housing & Emergency Shelters ● Facility use ● Field employee use ● Virtual services - Counseling/Educational programs Religious Organizations ● Facility use ● Crisis Support ● Online worship services ● Parishioner/member lending Charities/ Foundations ● Virtual events ● Sign up Volunteers ● Social media outreach ● Online donations Healthcare/Hospitals ● Field employee use ● Telehealth appointments ● Access to medical information ● Backup internet source
  • 17. 17 Copyright © TechSoup Global. All Rights Reserved. Thanks To Today's Speakers… Tom Matson 617-519-8322 tmatson@mobilebeacon.org Tom Toepfer 937-239-4749 ttoepfer@mobilebeacon.org Ann Young Sarah Harbison