Personal and Professional Development - LO 4 Demonstrate acquired interpersonal and transferable skills

1. MONT ROSE COLLEGE
TANYA YANKOVA
ID 22724
DATE: 07/04/2017
Personal and Professional Development
Assignment Code AB381B13
Tutor name: Tabassum Ferdous

2. Learning Out Come 4:
Demonstrate acquired
interpersonal and transferable
skills
4.1 Select solutions to work-base
problem
4.2 Communication Style and
Appropriate Manner
4.3 Evaluate and use effective time
management strategies

3. 4.1 Select solutions to work-based problem

4.  Problem solving
 Communication skill
 Time management skill

5. Problem solving

6. Problem at work

8. Rules to solve the problem
1.Defining the problem
2.Finding possible solutions
3.Evaluate the option
4.Choosing the best solution
5.Implementing the solution

9. Key skill for solving work – based problem
 Analytical skills
 Creative thinking
skills
 Personal
Effectiveness
 Determination
 Self-confidence
 Persistence
 Idea generation
 Use of initiatives

10. Elements of creative thinking skills
 Originality
 Elaboration
 Fluency
 Flexibility

11. 4.2 Communication Style and Appropriate
Manner
What is communication skills?
Types of
communication
Formal
 Non-formal
 Informal

12. Ways of communication
 Verbal
 Non verbal
Written Body language

13. Non verbal way of
communication
Written

14. Body contact
Facial expression
Eye movements
Hand movements
Head movements
Appearance
Posture
Ways of talking
Sounds
Closeness
Body
language

15. Appropriate manner and various
level
1.Age
2.Position
3.Social Circumstance

16. Style of Communication
Directive Style Emotive Style
Reflective Style Supportive Style

17. Directive Style
Emotive Style
Reflective Style
Supportive Style

18. 4.3 Evaluate and use effective
time management strategies
What is Time Management?
Importance of Time Management
 Time is limited
 Accomplish more with less
effort
 Make better decisions

19. Time Management
Advantages Disadvantages
 Avoid rush
 Increase
productivity
 Enhance quality
 Functional clarity
 Self satisfaction
 Stress buster
 Non clear objectivise
 Load of different
works at one time
 No time for
recreation
 Inactivity
 Obstacles
 Can’t say “no”

20. Time Management Strategies
 Know how you spend your time
 Set priorities
 Use a Planning Tool
 Get organized
 Schedule Your Time Appropriately
 Delegate :Get Help from Others
 Stop Procrastinating
 Manage External Time Wasters
 Avoid Multi-tasking
 Stay Healthy

21. Time Management Matrix

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