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MONT ROSE COLLEGE
TANYA YANKOVA
ID 22724
DATE: 07/04/2017
Personal and Professional Development
Assignment Code AB381B13
Tutor name: Tabassum Ferdous
Learning Out Come 4:
Demonstrate acquired
interpersonal and transferable
skills
4.1 Select solutions to work-base
problem
4.2 Communication Style and
Appropriate Manner
4.3 Evaluate and use effective time
management strategies
4.1 Select solutions to work-based problem
 Problem solving
 Communication skill
 Time management skill
Problem solving
Problem at work
Rules to solve the problem
1.Defining the problem
2.Finding possible solutions
3.Evaluate the option
4.Choosing the best solution
5.Implementing the solution
Key skill for solving work – based problem
 Analytical skills
 Creative thinking
skills
 Personal
Effectiveness
 Determination
 Self-confidence
 Persistence
 Idea generation
 Use of initiatives
Elements of creative thinking skills
 Originality
 Elaboration
 Fluency
 Flexibility
4.2 Communication Style and Appropriate
Manner
What is communication skills?
Types of
communication
Formal
 Non-formal
 Informal
Ways of communication
 Verbal
 Non verbal
Written Body language
Non verbal way of
communication
Written
Body contact
Facial expression
Eye movements
Hand movements
Head movements
Appearance
Posture
Ways of talking
Sounds
Closeness
Body
language
Appropriate manner and various
level
1.Age
2.Position
3.Social Circumstance
Style of Communication
Directive Style Emotive Style
Reflective Style Supportive Style
Directive Style
Emotive Style
Reflective Style
Supportive Style
4.3 Evaluate and use effective
time management strategies
What is Time Management?
Importance of Time Management
 Time is limited
 Accomplish more with less
effort
 Make better decisions
Time Management
Advantages Disadvantages
 Avoid rush
 Increase
productivity
 Enhance quality
 Functional clarity
 Self satisfaction
 Stress buster
 Non clear objectivise
 Load of different
works at one time
 No time for
recreation
 Inactivity
 Obstacles
 Can’t say “no”
Time Management Strategies
 Know how you spend your time
 Set priorities
 Use a Planning Tool
 Get organized
 Schedule Your Time Appropriately
 Delegate :Get Help from Others
 Stop Procrastinating
 Manage External Time Wasters
 Avoid Multi-tasking
 Stay Healthy
Time Management Matrix
References
 Adrenalfatiguesolution, 2017. Stress In The Workplace. [Online]
Available at: https://adrenalfatiguesolution.com/stress-in-the-workplace/
[Accessed 06 April 2017].
 Argentus, 2016. Trasferable skills and hiring. [Online]
Available at: http://www.argentus.com/transferrable-skills-and-hiring-a-
supply-chain-directors-perspective/
[Accessed 6 April 2017].
 Azquotes, 2017. With confidence, you have won before you have started..
[Online]
Available at: http://www.azquotes.com/quote/107156
[Accessed 06 April 2017].
 Cayenne Consulting, 2017. Enjoy Solving People Problems. [Online]
 Available at: https://www.caycon.com/blog/2010/10/entrepreneurs-can-learn-
to-enjoy-solving-problems/
 [Accessed 06 April 2017].
 Clark, C., 2017. Self image. [Online]
 Available at: http://www.itsnotlogical.com/tag/self-image/
 [Accessed 06 April 2017]
 Dreamstime, 2017. Stock Images: Business Concept. Personal Skills
Roadsign.. [Online]
Available at: https://www.dreamstime.com/royalty-free-stock-photo-personal-
skills-business-concept-three-arrows-hitting-center-red-target-where-written-
image34169535
[Accessed 06 April 2017].
 European Schoolnetac Ademy, 2017. Current Courses. [Online]
Available at: http://www.europeanschoolnetacademy.eu/courses
[Accessed 06 April 2017].
 Galleryreload, 2015. Things You Can Do Instead of Checking Facebook.
[Online]
Available at: http://www.galleryreload.com/things-you-can-do-instead-of-
checking-facebook/142/1457/
[Accessed 6 April 2017].
 Globalcommunicationcorporation, 2017. Interpersonal skills. [Online]
Available at:
http://globalcommunicationcorporation.weebly.com/interpersonal-skills.html
[Accessed 06 April 2017].
 Linkedin, 2014. 5 Steps to Effective Problem Solving in an Organization.
[Online]
Available at: https://www.linkedin.com/pulse/20141015113550-142622333-5-
steps-to-effective-problem-solving-in-an-organization
[Accessed 06 April 2017].
 Marketingdirecto, 2016. 50 ejercicios para convertir su cerebro en un
auténtico "musculitos" de la productividad. [Online]
Available at: https://www.marketingdirecto.com/marketing-
general/tendencias/50-ejercicios-convertir-cerebro-autentico-musculitos-
 RICHARDS REALTY GROUP, 2015. RICHARS REALTY GROUP. [Online]
Available at: http://upperwestsidenyc.co/
[Accessed 06 April 2017].
 Plaza, S., 2017. Communication Skills. [Online]
Available at: http://skillsplaza.com/Home
[Accessed 6 April 2017].
 Globalassignmenthelp, 2016. 5 Habits That Would Enhance Your Creative Thinking
Skills. [Online]
Available at: https://www.globalassignmenthelp.com/blog/enhance-creative-
thinking-skills
[Accessed 06 April 2017].
 Slideshare, 2017. Get rid of air draft problems in your office. [Online]
Available at: https://www.slideshare.net/EffectiV/fix-air-draft-problems-with-the-play
[Accessed 06 April 2017].
 Sorensen, C., 2015. Working hard, hardly working. [Online]
Available at: http://www.macleans.ca/work/trendswork/working-hard-hardly-working-our-
problem-with-productivity/
[Accessed 6 April 2017].
 Tanasichuk, K., 2017. Bullying Can Happen Anywhere. [Online]
Available at: http://gwen.ca/bullying-can-happen-anywhere/
[Accessed 06 April 2017].
 The Talent Advisors, 2017. LEADERSHIP TRANSITIONS FOR EXECUTIVES AND
PARTNERS. [Online]
Available at: http://www.thetalentadvisors.com/stronger-talent-pipelines/
[Accessed 06 April 2017].
 Williams, C., 2015. Stay calm and content. [Online]
Available at: http://staycalmandcontent.com/
[Accessed 06 April 2017].
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Personal and Professional Development

  • 1. MONT ROSE COLLEGE TANYA YANKOVA ID 22724 DATE: 07/04/2017 Personal and Professional Development Assignment Code AB381B13 Tutor name: Tabassum Ferdous
  • 2. Learning Out Come 4: Demonstrate acquired interpersonal and transferable skills 4.1 Select solutions to work-base problem 4.2 Communication Style and Appropriate Manner 4.3 Evaluate and use effective time management strategies
  • 3. 4.1 Select solutions to work-based problem
  • 4.  Problem solving  Communication skill  Time management skill
  • 7.
  • 8. Rules to solve the problem 1.Defining the problem 2.Finding possible solutions 3.Evaluate the option 4.Choosing the best solution 5.Implementing the solution
  • 9. Key skill for solving work – based problem  Analytical skills  Creative thinking skills  Personal Effectiveness  Determination  Self-confidence  Persistence  Idea generation  Use of initiatives
  • 10. Elements of creative thinking skills  Originality  Elaboration  Fluency  Flexibility
  • 11. 4.2 Communication Style and Appropriate Manner What is communication skills? Types of communication Formal  Non-formal  Informal
  • 12. Ways of communication  Verbal  Non verbal Written Body language
  • 13. Non verbal way of communication Written
  • 14. Body contact Facial expression Eye movements Hand movements Head movements Appearance Posture Ways of talking Sounds Closeness Body language
  • 15. Appropriate manner and various level 1.Age 2.Position 3.Social Circumstance
  • 16. Style of Communication Directive Style Emotive Style Reflective Style Supportive Style
  • 18. 4.3 Evaluate and use effective time management strategies What is Time Management? Importance of Time Management  Time is limited  Accomplish more with less effort  Make better decisions
  • 19. Time Management Advantages Disadvantages  Avoid rush  Increase productivity  Enhance quality  Functional clarity  Self satisfaction  Stress buster  Non clear objectivise  Load of different works at one time  No time for recreation  Inactivity  Obstacles  Can’t say “no”
  • 20. Time Management Strategies  Know how you spend your time  Set priorities  Use a Planning Tool  Get organized  Schedule Your Time Appropriately  Delegate :Get Help from Others  Stop Procrastinating  Manage External Time Wasters  Avoid Multi-tasking  Stay Healthy
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