1. Tanisha S. Nelson Danvers
1130 West Blue Heron Blvd Apt 2
Riviera Beach, FL 33404
(561) 907-9468
MrsTanishaDanvers2015@gmail.com
OBJECTIVE
To obtain a challenging career in a prominent administrative field to demonstrate my interpersonal and
organizational skills while furthering my education.
QUALIFICATIONS
Oracle SAP Tableau Westlaw QuickBooks Pro Turbo Tax Adobe Photoshop
Adobe Illustrator Florida & Virginia Notary Public Planning & Scheduling Customer Service
Written Communication Interdepartmental Coordination Internet Research Telephone
Reception Transcription Purchasing 40 wpm Typing Speed Legal Research & Writing
Criminal Law Civil Litigation Contracts Family Law Torts Law Real Property
Wills Trust & Probate Macroeconomics Medical Billing & Coding Microsoft Office 2010
Microsoft Office 2008 PowerPoint Outlook Express Internet Explorer Google Plus
WORK HISTORY
DePuy Synthes Power Tools – Palm Beach Gardens, Florida 02/16-present
Legal Associate
Answer incoming calls, respond to emails from customers, and process legal requests. Authorize and process
the return of medical and equipment by issuing a return material authorization; returns may be requested either
for credit, exchange, service, or as the result of a product complaint. Preparing documentation for shipping
international customer orders. Thoroughly understand and utilize all proprietary systems, telecommunications
systems, reporting tools, desktop applications and office support systems to support business requirements.
Take appropriate actions to correct legal discrepancies as an advocate for the customers. Participate in the
development and implementation of department goals and objectives, and contribute to and promote harmony,
growth and teamwork. Perform other duties directed by Customer Support Service Manager or Supervisor.
Know and follow all laws and policies that apply to being a Legal Associates, and maintain the highest levels of
professionalism, ethics and compliance at all times. Diligently participate in the company’s compliance
program-related activities as denoted by my supervisor or our Chief Compliance Officer.
Comcast - West Palm Beach, Florida 03/2013 - 10/2013
Billing Account Executive Representative
Facilitates interactions with customers in a way that is in accordance with the company's service delivery
strategy. Establishes rapport and promotes effective relationships, upholding Comcast's commitment to the
customer experience through our Credo, Voice of the Customer (VOC) surveys, and the Comcast Customer
Guarantee. Responsible for accurately and confidently handling customer inquiries. Promotes Comcast products
and services and makes recommendations that meet customer needs. Relates well to the customer, demonstrates
favorable image of the Organization through effective use of soft skills (including active listening and problem
solving skills), professional communications and internal/external customer interactions. Exercises sound
judgment within the scope of their empowerment, and acts in the best interest of both the customer and
company.

2. U.S Navy-Naval Station Norfolk 10/2009-10/2011
Administration Assistant, Manpower & Limdu (Medical) Coordinator
Responsible for ensuring all command members in a LIMDU status report for follow-up and evaluation
appointments. Also is responsible for reporting the status of the LIMDU follow-up and evaluation appointments
to the PSD LIMDU coordinator within 24 hours of the appointment, and to reporting the results in the event that
the member misses scheduled appointments. Performs administrative and office support activities for multiple
supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing,
drafting documents, filing, and faxing. Using extensive software skills, as well as Internet research abilities and
strong communication skills.
U.S Navy-USS Gunston Hall-LSD 44 04/2008-10/2009
Engineman
Align fuel, water and air piping systems and control operation of diesel engines used for ship propulsion, to
propel small craft and to generate electrical power; cleaning, lubricating, adjusting, testing and performing other
preventive maintenance on diesel engines, reduction gears, air compressors, hydraulic or pneumatic clutches,
steering engines and controllable pitch propeller systems; operating and maintaining desalinization plants used
to make fresh water from sea water; operating and servicing refrigeration plants and air conditioning systems;
repairing or replacing valves, pumps, compressors, heat exchangers and control devices used with diesel
engines and gas turbines; making entries into and analyzing machinery operating records and reports.
U.S Army-288th Quartermaster Battalion Detachment One 09/2005-04/08
Automated Logistics Specialist & Human Resource Specialist
Establishes and maintains stock records and other documents such as inventory, material control, accounting
and supply reports. Establishes and maintains automated and manual accounting records, posts receipts and
turn-ins, and performs dues-ins and dues-outs accounting. Corrects error and exception documents. Reviews
and verifies quantities received against bills of lading, contracts, purchase requests, and shipping documents.
Un-loads, unpacks, visually inspects, counts, segregates, pelletizes, and stores incoming supplies and
equipment. Maintains stock locator system and administers document control procedures. Repairs and
constructs fiberboard or wooden containers. Packs, crates, stencils, weighs, and bands equipment and supplies.
Constructs bins, shelving, and other storage aids. Processes requests and turn-in documents at direct support
level through warehousing section. Processes inventories, surveys, and warehousing documents. Performs
prescribed load list and shop stock list duties in manual and automated supply applications. Prepares, annotates
and distributes shipping documents. Breaks down and distributes field rations. Operates material-handling
equipment. Performs accounting and sales functions in self-service supply.
Education
KeiserUniversity November 2015 – August 2016
Bachelor of Arts in Legal Studies
KeiserUniversity March 2015 - November 2015
Associates of Arts in Paralegal Studies
Kaplan University August 2006 - May 2007
National Certified Medical Office Assistant
Academy for Practical Nursing & Health Occupation September 2004 - May 2005
Patient Care Technician
References
Available upon Request