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Touch&Travel –
NFC as enabler for automatic fare collection




                                           DB Mobility Logistics AG
                                           Project Touch&travel
                                           October 2009

DB ML AG
The existing ticketing portfolio will continue to expand over
the next years



                                    User medium      Example


                                    Secure paper     Ticket bought in a ticket offic
                                                                                       Estab-
                                                                                       lished
                                                                                          in
                  "Buy before"      Standard paper   Ticket bought via WWW              Ger-
                                                                                       many

                                    Smartcard,
                                                     Ticket bought via mobile
 User                               mobile phone
                                                     phone
 authentication                     (electronic)


                                                                                       New
                                    Smartcard,
                                                     CheckIn/CheckOut with
                  "Pay-as-you-go"   mobile phone
                                                     monthly billing
                                    (electronic)

                                         Focus


DB ML AG
Summary:
Touch&Travel – mobile phones turn into tickets


                                Touch&Travel

                                        Simple and flexible access to public
                                        transport
                                        Unlimited travel across different means of
                                        transport and in various transport
                                        associations
                                        Selection of tariff respectively purchase of a
                                        ticket in advance is unnecessary
                                        High customer comfort - everything is
                                        integrated in the customer’s mobile phone

                                        Low infrastructure costs: check-in and
                                        check-out points (Touchpoints) work without
                                        energy supply and data is transmitted
                                        through the mobile phone network


DB ML AG
eTicketing has to fulfil fundamental requirements – low
infrastructure costs speak in favor of mobile phones


  Premises
                                                                                                         Mobile phone ticketing can
       High customer acceptance                                                                          fundamentally satisfy the conditions

       Simple usage                                                                                      High comfort level thanks to use of
                                                                                                         multifunctional devices
       Cost effectiveness
                                                                                                         Technology requires further
       Suitable for mass use                                                                             development and testing
       Broad adaptability of the
       solution to local and regional
       public transport, long-distance
       connections and additional                                                                        Mature technology
       mobility benefits, e.g. time                                                                      Internationally successful
       schedule or trip planning                                          contactless                    approaches can not be transferred
                                                                           smartcard                     to Germany*)
       One standard in Germany/
       compatibility within Europa                                                                       High costs for infrastructure make
       Security/ verifiability                                                                           nation-wide systems inefficient

 *) Those approaches are usually implemented in urban areas and within gating structures – Germany in contrast to that is a very heterogeneous country with open
 passenger traffic systems


DB ML AG
The idea: mobile phone as ticket – hop on board…



  1                             2                          3
                Access via
                                         Register                     Start journey
               mobile phone




                                                                 Touch&Travel


                                                               Check-in succesful:
                                                                    Potsdam
                                                                Schloss Sanssouci
                                                                 2.Kl. BC 25 2.Kl
                                                                 Have a nice trip!


                                                               OK

           NFC – mobile phone       Initial registration       Check-in before journey



DB ML AG
…and off you go



  3                               4                             5
       Control in bus or train             End of journey             Mobility invoice




                                                                             MUSTER


                                       Touch&Travel


                                      Check-out successful:
                                      Wolfsburg Hbf
                                      2.Kl. BC 25 2.Kl
                                      Preis: 36,20 €
                                      Goodbye!


                                      OK

       Easy ticket verification       Check-out after journey       Invoice of all journeys



DB ML AG
Touch&Travel uses mobile telecommunication networks for data
transmission



                   Touch&Travel infrastructure and data transmission


             ■ Touchpoints do not need a
                                                         ■ The mobile phone assumes
               direct connection to the
                                                           the active part and reads the
               backend system
                                                           identification number of the
             ■ No power supply and                         touchpoint via the NFC
               communication connection                    interface
               necessary
                                                         ■ Check-in and check-out data
             ■ Localisation of Touchpoints                 transmission through an
               through integrated simple                   existing infrastructure – the
               radio chips with a unique                   mobile phone network
               identification number (ID)




DB ML AG
Safe and cost-efficient ticket inspection



                   1. Customer shows his activated mobile phone
   Long distance   2. Ticket inspector checks the ticket with a mobile control
   and regional       device (e.g. German Railway‘s „MT2“). A control data set
   transport          is stored on the mobile phone and later transmitted to the
   services           background system                                                MT2
                   3. Touch&Travel can be controlled with any ISO certified
                      control device

                   1. Customer shows his activated mobile phone
                   2. Ticket inspector holds his control card close
                      to the activated mobile phone                     Touch&Travel
   Local public    3. Within a second a control number (known only         active

   transport          by the ticket inspector) will be shown on the      Control no.
                                                                           9751
   services           mobile phone‘s display
                   4. Verification has been successful if the correct
                      control number is shown on the display



DB ML AG
Touch&Travel and the core application (KA) of the
Verband Deutscher Verkehrsunternehmen (VDV)


           Touch&Travel is a VDV core application compliant mobile
                          phone ticketing approach
                                                                       KA medium
            ■ Touch&Travel is compliant with the German eTicketing
              standard VDV core application (VDV Kernapplikation)

            ■ All transactions (personalisation, issuing, logging,
              inspection) are processed according to the KA
              specification with all required cryptographic methods
              (including certificates)

            ■ Season tickets and other special tickets can easily be
              integrated in the Touch&Travel system by secure
              deposition on the SIM card. Ticket inspection will be
              handled the same way as for smart card based systems.




DB ML AG
Touch&Travel will be tested in two pilot phases




                                             200 trial customers tested Touch&Travel
                                             intensively (Feb to Aug 2008)
                      1st Phase              Ticket inspection included check of both
                                             the paper ticket and the Touch&Travel
                                             ticket


                                             2.500 trial customers will be testing
                                             Touch&Travel (started Dec 2008)
                                             Touch&Travel is recognised as a
                      2nd Phase              ticket. Regular operation is simulated,
                                             including settlement of accounts
                                             The project network is joined by T-
                                             Mobile Germany



DB ML AG
In pilot phase 2 the pilot region in Berlin is extended



                                                        Pilot region 2009


        GVH                                  VRB                                VBB
       Region                               Region                          Region Berlin-
      Hannover                           Braunschweig                       Brandenburg




                                                                                                                     NEW




   metronom NEW                                                                 Märkische Regiobahn, ODEG, PEG,            NEW
   between Hannover Hbf and Hannover fair/Laatzen                               containing selected connections within VBB

DB ML AG
Moreover, the pilot region will be further extended in 2010



                                        Pilot region 2010




DB ML AG, Touch&Travel Stand Okt.2009
 DB ML AG                                                      12
Spontaneous customer statements




                                   Simplicity:
                                                                         Uncomplicated:
                            „At the beginning of the
                                                                       „Everything is very
                             journey you do a short
                                                                    convenient. I don‘t have to
                            check-in and at the end a
                                                                    purchase a ticket, need no
                            check-out. Calculation is
                                                                      cash and I am saving
                                  automatic.“
                                                                          waiting time.“



                   Innovation:                   Touch&Travel                             Speed:
            „The mobile phone is a                                            „It‘s an electronic ticket for
              „one for all“ device,                                              cashless travelling; no
           ticketless, no risk to lose                                            vending machine, no
                   the ticket.“                                                counter, no waiting time –
                                                                                  simply ready to go.“
                                              Automation/Technology:
                                             „The system calculates the
                                              route and the price on its
                                               own and shows me this
                                               information in the end.“




                                                                                                               Source: TNS Infratest
DB ML AG
The project partners




                  Touch & Travel ist ein Projekt von …




                  … in Kooperation mit …




                  … und den Technologiepartnern …




DB ML AG, Touch&Travel Stand Okt.2009
 DB ML AG                                                14

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Soupal

  • 1. Touch&Travel – NFC as enabler for automatic fare collection DB Mobility Logistics AG Project Touch&travel October 2009 DB ML AG
  • 2. The existing ticketing portfolio will continue to expand over the next years User medium Example Secure paper Ticket bought in a ticket offic Estab- lished in "Buy before" Standard paper Ticket bought via WWW Ger- many Smartcard, Ticket bought via mobile User mobile phone phone authentication (electronic) New Smartcard, CheckIn/CheckOut with "Pay-as-you-go" mobile phone monthly billing (electronic) Focus DB ML AG
  • 3. Summary: Touch&Travel – mobile phones turn into tickets Touch&Travel Simple and flexible access to public transport Unlimited travel across different means of transport and in various transport associations Selection of tariff respectively purchase of a ticket in advance is unnecessary High customer comfort - everything is integrated in the customer’s mobile phone Low infrastructure costs: check-in and check-out points (Touchpoints) work without energy supply and data is transmitted through the mobile phone network DB ML AG
  • 4. eTicketing has to fulfil fundamental requirements – low infrastructure costs speak in favor of mobile phones Premises Mobile phone ticketing can High customer acceptance fundamentally satisfy the conditions Simple usage High comfort level thanks to use of multifunctional devices Cost effectiveness Technology requires further Suitable for mass use development and testing Broad adaptability of the solution to local and regional public transport, long-distance connections and additional Mature technology mobility benefits, e.g. time Internationally successful schedule or trip planning contactless approaches can not be transferred smartcard to Germany*) One standard in Germany/ compatibility within Europa High costs for infrastructure make Security/ verifiability nation-wide systems inefficient *) Those approaches are usually implemented in urban areas and within gating structures – Germany in contrast to that is a very heterogeneous country with open passenger traffic systems DB ML AG
  • 5. The idea: mobile phone as ticket – hop on board… 1 2 3 Access via Register Start journey mobile phone Touch&Travel Check-in succesful: Potsdam Schloss Sanssouci 2.Kl. BC 25 2.Kl Have a nice trip! OK NFC – mobile phone Initial registration Check-in before journey DB ML AG
  • 6. …and off you go 3 4 5 Control in bus or train End of journey Mobility invoice MUSTER Touch&Travel Check-out successful: Wolfsburg Hbf 2.Kl. BC 25 2.Kl Preis: 36,20 € Goodbye! OK Easy ticket verification Check-out after journey Invoice of all journeys DB ML AG
  • 7. Touch&Travel uses mobile telecommunication networks for data transmission Touch&Travel infrastructure and data transmission ■ Touchpoints do not need a ■ The mobile phone assumes direct connection to the the active part and reads the backend system identification number of the ■ No power supply and touchpoint via the NFC communication connection interface necessary ■ Check-in and check-out data ■ Localisation of Touchpoints transmission through an through integrated simple existing infrastructure – the radio chips with a unique mobile phone network identification number (ID) DB ML AG
  • 8. Safe and cost-efficient ticket inspection 1. Customer shows his activated mobile phone Long distance 2. Ticket inspector checks the ticket with a mobile control and regional device (e.g. German Railway‘s „MT2“). A control data set transport is stored on the mobile phone and later transmitted to the services background system MT2 3. Touch&Travel can be controlled with any ISO certified control device 1. Customer shows his activated mobile phone 2. Ticket inspector holds his control card close to the activated mobile phone Touch&Travel Local public 3. Within a second a control number (known only active transport by the ticket inspector) will be shown on the Control no. 9751 services mobile phone‘s display 4. Verification has been successful if the correct control number is shown on the display DB ML AG
  • 9. Touch&Travel and the core application (KA) of the Verband Deutscher Verkehrsunternehmen (VDV) Touch&Travel is a VDV core application compliant mobile phone ticketing approach KA medium ■ Touch&Travel is compliant with the German eTicketing standard VDV core application (VDV Kernapplikation) ■ All transactions (personalisation, issuing, logging, inspection) are processed according to the KA specification with all required cryptographic methods (including certificates) ■ Season tickets and other special tickets can easily be integrated in the Touch&Travel system by secure deposition on the SIM card. Ticket inspection will be handled the same way as for smart card based systems. DB ML AG
  • 10. Touch&Travel will be tested in two pilot phases 200 trial customers tested Touch&Travel intensively (Feb to Aug 2008) 1st Phase Ticket inspection included check of both the paper ticket and the Touch&Travel ticket 2.500 trial customers will be testing Touch&Travel (started Dec 2008) Touch&Travel is recognised as a 2nd Phase ticket. Regular operation is simulated, including settlement of accounts The project network is joined by T- Mobile Germany DB ML AG
  • 11. In pilot phase 2 the pilot region in Berlin is extended Pilot region 2009 GVH VRB VBB Region Region Region Berlin- Hannover Braunschweig Brandenburg NEW metronom NEW Märkische Regiobahn, ODEG, PEG, NEW between Hannover Hbf and Hannover fair/Laatzen containing selected connections within VBB DB ML AG
  • 12. Moreover, the pilot region will be further extended in 2010 Pilot region 2010 DB ML AG, Touch&Travel Stand Okt.2009 DB ML AG 12
  • 13. Spontaneous customer statements Simplicity: Uncomplicated: „At the beginning of the „Everything is very journey you do a short convenient. I don‘t have to check-in and at the end a purchase a ticket, need no check-out. Calculation is cash and I am saving automatic.“ waiting time.“ Innovation: Touch&Travel Speed: „The mobile phone is a „It‘s an electronic ticket for „one for all“ device, cashless travelling; no ticketless, no risk to lose vending machine, no the ticket.“ counter, no waiting time – simply ready to go.“ Automation/Technology: „The system calculates the route and the price on its own and shows me this information in the end.“ Source: TNS Infratest DB ML AG
  • 14. The project partners Touch & Travel ist ein Projekt von … … in Kooperation mit … … und den Technologiepartnern … DB ML AG, Touch&Travel Stand Okt.2009 DB ML AG 14