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SALES AND MARKETING...
BFFs?
Alexandre Papillaud
EMEA Marketing Operations Manager




March 13, 2012
Contact




          @apapillaud




          https://discover.secureforms.mcafee.com


2
Agenda


• McAfee…Antivirus and beyond

• Importance of Sales and Marketing Alignment

• 3 Keys to Alignment

      Lead              Lead            Sales
      Scoring           Nurturing       Enablement


• Wrap Up
McAfee is THE AV Company…




4
…but not only
        ATM         POINT-OF-SALE    MOBILE    NETWORK/TELECO




    MANUFACTURING   MEDICAL DEVICE   PRINTER        USB




5
Market Competition
Agenda


• McAfee…Antivirus and beyond

• Importance of Sales and Marketing Alignment

• 3 Keys to Alignment

      Lead              Lead            Sales
      Scoring           Nurturing       Enablement


• Wrap Up
Sales and Marketing Alignment
• B2B Buying process has changed…




    Sales Cycle Length   Competition   Risk   Comparison


• B2B Marketing Role has changed…




• System Alignment



8
Agenda


• McAfee…Antivirus and beyond

• Importance of Sales and Marketing Alignment

• 3 Keys to Alignment

      Lead              Lead            Sales
      Scoring           Nurturing       Enablement


• Wrap Up
Lead Scoring - Objectives


                • Agreed definition with Sales




                • Agreed definition with Marketing peers




                • Improve quality


10
Lead Scoring – PreRequirements



               • Identify your Buyer Persona




               • Define your reward thresholds



11
Lead Scoring - Implementation
• Measure Profile Fit (A to D)   • Measure Engagement (1 to 4)
     –   Standardized JobRole      –   Clicks & Downloads
     –   Company Size              –   Event Attend
     –   Customer                  –   3rd Party Values
     –   …                         –   …




12
Agenda


• McAfee…Antivirus and beyond

• Importance of Sales and Marketing Alignment

• 3 Keys to Alignment

      Lead              Lead            Sales
      Scoring           Nurturing       Enablement


• Wrap Up
Lead Nurturing




                 Image Crédit: BlueBird

14
Lead Nurturing - Objectives

• Keep contact with a prospect or a customer doesn’t
  matter where they are in the sales cycle



• Identify a clear area of interest




• Give as much as possible to Sales




• Benchmark your campaigns and assets

  15
Lead Nurturing - PreRequirements


               • Assets Housekeeping




               • Assets Ranking




               • Message broadcasted

16
Lead Nurturing - Implementation



1. Setup your emails



2. Write your decision tree



3. Monitor




17
Agenda


• McAfee…Antivirus and beyond

• Importance of Sales and Marketing Alignment

• 3 Keys to Alignment

      Lead              Lead            Sales
      Scoring           Nurturing       Enablement


• Wrap Up
Sales Enablement
                 Involve them into discussion
                            (e.g Lead Scoring)




                         Give them the tools




     Prospect Profiler                           Eloqua Engage
19
Agenda


• McAfee…Antivirus and beyond

• Importance of Sales and Marketing Alignment

• 3 Keys to alignement

      Lead               Lead           Sales
      Scoring            Nurturing      Enablement


• Wrap Up
Conclusion




21
Email & Mobile Theatre; SALES AND MARKETING... BFFs?

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Email & Mobile Theatre; SALES AND MARKETING... BFFs?

  • 1. SALES AND MARKETING... BFFs? Alexandre Papillaud EMEA Marketing Operations Manager March 13, 2012
  • 2. Contact @apapillaud https://discover.secureforms.mcafee.com 2
  • 3. Agenda • McAfee…Antivirus and beyond • Importance of Sales and Marketing Alignment • 3 Keys to Alignment Lead Lead Sales Scoring Nurturing Enablement • Wrap Up
  • 4. McAfee is THE AV Company… 4
  • 5. …but not only ATM POINT-OF-SALE MOBILE NETWORK/TELECO MANUFACTURING MEDICAL DEVICE PRINTER USB 5
  • 7. Agenda • McAfee…Antivirus and beyond • Importance of Sales and Marketing Alignment • 3 Keys to Alignment Lead Lead Sales Scoring Nurturing Enablement • Wrap Up
  • 8. Sales and Marketing Alignment • B2B Buying process has changed… Sales Cycle Length Competition Risk Comparison • B2B Marketing Role has changed… • System Alignment 8
  • 9. Agenda • McAfee…Antivirus and beyond • Importance of Sales and Marketing Alignment • 3 Keys to Alignment Lead Lead Sales Scoring Nurturing Enablement • Wrap Up
  • 10. Lead Scoring - Objectives • Agreed definition with Sales • Agreed definition with Marketing peers • Improve quality 10
  • 11. Lead Scoring – PreRequirements • Identify your Buyer Persona • Define your reward thresholds 11
  • 12. Lead Scoring - Implementation • Measure Profile Fit (A to D) • Measure Engagement (1 to 4) – Standardized JobRole – Clicks & Downloads – Company Size – Event Attend – Customer – 3rd Party Values – … – … 12
  • 13. Agenda • McAfee…Antivirus and beyond • Importance of Sales and Marketing Alignment • 3 Keys to Alignment Lead Lead Sales Scoring Nurturing Enablement • Wrap Up
  • 14. Lead Nurturing Image Crédit: BlueBird 14
  • 15. Lead Nurturing - Objectives • Keep contact with a prospect or a customer doesn’t matter where they are in the sales cycle • Identify a clear area of interest • Give as much as possible to Sales • Benchmark your campaigns and assets 15
  • 16. Lead Nurturing - PreRequirements • Assets Housekeeping • Assets Ranking • Message broadcasted 16
  • 17. Lead Nurturing - Implementation 1. Setup your emails 2. Write your decision tree 3. Monitor 17
  • 18. Agenda • McAfee…Antivirus and beyond • Importance of Sales and Marketing Alignment • 3 Keys to Alignment Lead Lead Sales Scoring Nurturing Enablement • Wrap Up
  • 19. Sales Enablement Involve them into discussion (e.g Lead Scoring) Give them the tools Prospect Profiler Eloqua Engage 19
  • 20. Agenda • McAfee…Antivirus and beyond • Importance of Sales and Marketing Alignment • 3 Keys to alignement Lead Lead Sales Scoring Nurturing Enablement • Wrap Up

Editor's Notes

  1. Image credithubspot