2. Define Problem Solving
• The key to a good problem definition is ensuring
that you deal with the real problem – not its
symptoms. For example, if performance in your
department is substandard, you might think the
problem is with the individuals submitting work.
However, if you look a bit deeper, the real issue
might be a lack of training, or an unreasonable
workload.
3. Ways to Solve Management
Problems
• Prioritize Problems
• Focus on Problem You control
• Utilize Root Cause Analysis
• Make Decisions With Facts
• Break the Problem Down
• Use your team
• Obtain Objective Input
• Hire a Consultant
4. The Four Stages of Problem-Solving
1. Define the Problem
2. Brainstorm Alternatives
3. Choose the Best Strategy
4. Implement Your Solution
5. Essential skills for successful
problem-solving
•Honing problem-solving skills
Practicing brainstorming activities such as mind
mapping
Working through logic puzzles and games like
Sudoku
Keeping an idea journal where you joy down all
your ideas, no matter how out-of-the box
6. Essentials skills for successful
problem-solving
•Demonstrating Problem solving
on Your Resume
Reduced safety violations 30 percent by installing
strategically placed railing on the production floor
Cut shipping expenses by 10 percent quarterly
with customized software solutions
7. Advantage of Team Problem Solving
• Better Thinking
• Better Risk Handling
• Better Communication
• Increase Understanding
• Increased Number of Solutions
• Helps to increase the team’s potential
• Higher Commitment
8. Disadvantages of Team Problem-
Solving
• Increased Competition
• Level of Confirmation
• Lack of Objective guidelines
• Time Constraints
• Unequal participation
• Unwillingness to Participate
• Lack of team spirit