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SUSAN M. DONEGAN
82 Virginia Road, Unit 409
Lincoln, MA 01773
(H) 781-259-8103 (M) 617-285-7443/smdonegan@hotmail.com
Professional Summary
A well organized and dedicated professional assistant with experience in administrative
support to a large team. Major strengths in all Microsoft Office programs, organization,
verbal and written communication skills, detail-orientated with commitment to follow-
through, proven ability to multi-task, a true team player and problem solver. Adapts easily
and quickly learns ever-changing office systems and procedures.
Technical Summary
Advanced computer skills, proactive, work well individually or in a team setting, recording of
meeting minutes, scanning, calendar management, meeting coordination, travel arrangements
MS Office, LMR, EMR, Word, Excel, PowerPoint, database’s, Access, PeopleSoft, Outlook.
Professional Experience:
Mar. ‘2015 – April ‘2015 Steward Healthcare Boston, MA
Temporary Executive Assistant, Office of the President
• Typed and disemminated correspondence from the President, Chief Medical Officer and
Chief Financial Officer
• Heavy calendar management
• Travel arrangements, both domestic and international
• Meeting coordination
• Gathered information and produced reports
Feb. ‘2015 – Mar. ‘2015 Siemens Healthcare Diagnostics Walpole, MA
Temporary Administrative Assistant, Environmental Safety
• Typed and disemminated correspondence from Director, Health Management and
Environmental Safety
• Produced weekly reports relative to safety issues reported
• Calendar management
• Received phone calls and assigned problems to Environmental Services staff
• Meeting coordination
Jul. ‘2013 – Dec. ‘2014 Siemens Healthcare Diagnostics Walpole, MA
Temporary Administrative Assistant, Technical Operations
• Located hardcopy/Sharepoint copy of company assays
• Reviewed assays, ensuring company name, addresses, and chemicals were correct and up-
to-date, meeting FDA approval
SUSAN M. DONEGAN
Feb. ‘2013 – March ‘2013 Brigham and Women’s Hospital Boston, MA
Administrative Assistant, Section Chief, Endoscopy
• Calendar management
• Travel Arrangements
• Coordinated meetings and seminars
• Tracked CME’s
Nov. ‘2012 – Dec. ‘2012 Northeastern University Boston, MA
Administrative Assistant, Corporate Foundation & Relations
• Calendar management
• Coordinated functions for donors
• Tracked donations/sent thank you letters to donors
• Coordinated conference/video calls
Aug. ‘2012 – Oct. ‘2012 Steward Healthcare Westwood, MA
Executive Assistant to the Vice President and Director, HR
• Coordinated and executed company-wide annual employee benefit information and
mailing
• Heavy calendar management
• Meeting coordination
• Monthly reports
July, ‘2011 – May ‘2012 Tufts University Medford, MA
Senior Administrative Assistant, Office of Student Affairs
• Reported to three deans, Student Affairs
• Scheduled meetings with students and deans
• Contacted and assisted student’s families
• Ordered office supplies
• Updated highly sensitive student files
• Worked with the campus police, Medford police, relative to neighbor complaints and
arrests
Aug. ‘2010 – Feb. ‘2011 Brigham and Women’s Hospital Boston, MA
Medical Records
• Transcribed, filed/sent physician notes
• Worked with physician offices and patients relative to medical record requests
Mar. ‘2010 – June ‘2010 Northeastern University Boston, MA
Administrative Assistant, Chair, Department of Physical Therapy
SUSAN M. DONEGAN
• Maintained chair’s calendar
• Worked with professors on creating, sending and calculating results of surveys
• Coordinated meetings and functions
• Worked with student employees, disseminating various tasks
• Data entry for various reports
Jan. ‘2009 – Jul. ‘09 Office Team Temporary Staffing Boston, MA
Various Executive/Administrative Assistant positions in companies such as Catholic
Charities, JP Morgan, and Easter Seals
July ‘2009 – Nov. ‘2010 Boston Medical Center Boston, MA
Administrative Assistant, Section Chief, Gastroenterology
• Responsible for all administrative tasks assigned by Section Chief and staff. Maintained
calendar/coordinated meetings
• Assisted in updating departmental web page
• Coordinated travel, meetings, seminars
• Assisted in Fellowship Program
Nov. ‘2008 – Jan. ‘09 Schepens Eye Research Institute Boston, MA
• Reported to researchers and scientists assisting with research for and grant submissions
• Meeting Coordination
• General Correspondence
• Coordinated weekly staff meetings
Aug. ‘2008 – Oct. ‘2008 Children’s Hospital Boston, MA
Administrative Assistant, Director, Center on Media and Child Health
• Correspondence
• Web page updates
• Clinical, office and administrative calendars
• Coordinated meetings
• Monthly reports
Mar. ‘2008 – June ‘2008 Massachusetts General Hospital Boston, MA
Administrative Coordinator, Department of Neurosurgery
• Responsible for administrative tasks relative to the lab
• Typed and submitted grants
• Tracked monies supported via grants
• Coordinated meetings, travel arrangements, lecture series
• Created purchase orders, check requests, petty cash paperwork
• Coordinated student employment and fellowships
SUSAN M. DONEGAN
Oct. ‘2006 – Apr. ‘2007 Beth Israel Deaconess Medical Center Boston, MA
Administrative Coordinator, Department of Radiology
• Typed and disseminated patient-related and academic correspondence
• Coordination of chest fellowship candidates, arranging visits to Boston and meetings with
staff
• Coordination of grant studies, including coordination of clinical trials
Apr. ’1998 – Oct. ‘2006 Beth Israel Deaconess Medical Center Boston, MA
Administrative Assistant, Office of the Chairman
• Administrative correspondence
• Meeting coordination
• Calendar Management
• Maintained and monitored physician’s staff appointments
Education:
 Massachusetts Bay Community College, Wellesley, MA
Associate Degree, Business Administration/Word Processing January, 1986

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SUSAN M. DONEGAN[3a1]

  • 1. SUSAN M. DONEGAN 82 Virginia Road, Unit 409 Lincoln, MA 01773 (H) 781-259-8103 (M) 617-285-7443/smdonegan@hotmail.com Professional Summary A well organized and dedicated professional assistant with experience in administrative support to a large team. Major strengths in all Microsoft Office programs, organization, verbal and written communication skills, detail-orientated with commitment to follow- through, proven ability to multi-task, a true team player and problem solver. Adapts easily and quickly learns ever-changing office systems and procedures. Technical Summary Advanced computer skills, proactive, work well individually or in a team setting, recording of meeting minutes, scanning, calendar management, meeting coordination, travel arrangements MS Office, LMR, EMR, Word, Excel, PowerPoint, database’s, Access, PeopleSoft, Outlook. Professional Experience: Mar. ‘2015 – April ‘2015 Steward Healthcare Boston, MA Temporary Executive Assistant, Office of the President • Typed and disemminated correspondence from the President, Chief Medical Officer and Chief Financial Officer • Heavy calendar management • Travel arrangements, both domestic and international • Meeting coordination • Gathered information and produced reports Feb. ‘2015 – Mar. ‘2015 Siemens Healthcare Diagnostics Walpole, MA Temporary Administrative Assistant, Environmental Safety • Typed and disemminated correspondence from Director, Health Management and Environmental Safety • Produced weekly reports relative to safety issues reported • Calendar management • Received phone calls and assigned problems to Environmental Services staff • Meeting coordination Jul. ‘2013 – Dec. ‘2014 Siemens Healthcare Diagnostics Walpole, MA Temporary Administrative Assistant, Technical Operations • Located hardcopy/Sharepoint copy of company assays • Reviewed assays, ensuring company name, addresses, and chemicals were correct and up- to-date, meeting FDA approval
  • 2. SUSAN M. DONEGAN Feb. ‘2013 – March ‘2013 Brigham and Women’s Hospital Boston, MA Administrative Assistant, Section Chief, Endoscopy • Calendar management • Travel Arrangements • Coordinated meetings and seminars • Tracked CME’s Nov. ‘2012 – Dec. ‘2012 Northeastern University Boston, MA Administrative Assistant, Corporate Foundation & Relations • Calendar management • Coordinated functions for donors • Tracked donations/sent thank you letters to donors • Coordinated conference/video calls Aug. ‘2012 – Oct. ‘2012 Steward Healthcare Westwood, MA Executive Assistant to the Vice President and Director, HR • Coordinated and executed company-wide annual employee benefit information and mailing • Heavy calendar management • Meeting coordination • Monthly reports July, ‘2011 – May ‘2012 Tufts University Medford, MA Senior Administrative Assistant, Office of Student Affairs • Reported to three deans, Student Affairs • Scheduled meetings with students and deans • Contacted and assisted student’s families • Ordered office supplies • Updated highly sensitive student files • Worked with the campus police, Medford police, relative to neighbor complaints and arrests Aug. ‘2010 – Feb. ‘2011 Brigham and Women’s Hospital Boston, MA Medical Records • Transcribed, filed/sent physician notes • Worked with physician offices and patients relative to medical record requests Mar. ‘2010 – June ‘2010 Northeastern University Boston, MA Administrative Assistant, Chair, Department of Physical Therapy
  • 3. SUSAN M. DONEGAN • Maintained chair’s calendar • Worked with professors on creating, sending and calculating results of surveys • Coordinated meetings and functions • Worked with student employees, disseminating various tasks • Data entry for various reports Jan. ‘2009 – Jul. ‘09 Office Team Temporary Staffing Boston, MA Various Executive/Administrative Assistant positions in companies such as Catholic Charities, JP Morgan, and Easter Seals July ‘2009 – Nov. ‘2010 Boston Medical Center Boston, MA Administrative Assistant, Section Chief, Gastroenterology • Responsible for all administrative tasks assigned by Section Chief and staff. Maintained calendar/coordinated meetings • Assisted in updating departmental web page • Coordinated travel, meetings, seminars • Assisted in Fellowship Program Nov. ‘2008 – Jan. ‘09 Schepens Eye Research Institute Boston, MA • Reported to researchers and scientists assisting with research for and grant submissions • Meeting Coordination • General Correspondence • Coordinated weekly staff meetings Aug. ‘2008 – Oct. ‘2008 Children’s Hospital Boston, MA Administrative Assistant, Director, Center on Media and Child Health • Correspondence • Web page updates • Clinical, office and administrative calendars • Coordinated meetings • Monthly reports Mar. ‘2008 – June ‘2008 Massachusetts General Hospital Boston, MA Administrative Coordinator, Department of Neurosurgery • Responsible for administrative tasks relative to the lab • Typed and submitted grants • Tracked monies supported via grants • Coordinated meetings, travel arrangements, lecture series • Created purchase orders, check requests, petty cash paperwork • Coordinated student employment and fellowships
  • 4. SUSAN M. DONEGAN Oct. ‘2006 – Apr. ‘2007 Beth Israel Deaconess Medical Center Boston, MA Administrative Coordinator, Department of Radiology • Typed and disseminated patient-related and academic correspondence • Coordination of chest fellowship candidates, arranging visits to Boston and meetings with staff • Coordination of grant studies, including coordination of clinical trials Apr. ’1998 – Oct. ‘2006 Beth Israel Deaconess Medical Center Boston, MA Administrative Assistant, Office of the Chairman • Administrative correspondence • Meeting coordination • Calendar Management • Maintained and monitored physician’s staff appointments Education:  Massachusetts Bay Community College, Wellesley, MA Associate Degree, Business Administration/Word Processing January, 1986