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Resume Best Practices
- 1. Best practices of resume preparation An IIMB NSRCEL & Goldman Sachs Supported Firm
- 2. Resume best practices - Agenda Recruiters’ focus Resume structure Content Relevant resumes Case studies Implementation plan
- 3. What do recruiters look in resume?
- 4. Recruiters’ focus - How Recruiter focus Structure Content Relevance Case studies Plan
- 5. Recruiters’ focus - How Recruiter focus Structure Content Relevance Case studies Plan
- 6. Recruiters’ focus - How Headings Sub sections Left side Recruiter focus Structure Content Relevance Case studies Plan
- 7. Recruiters’ focus - What Basic details Last job details Previous job details Education Spikes (if you have shown them) Recruiter focus Structure Content Relevance Case studies Plan
- 8. 2 key things which matters to recruiters… Recruiter focus Structure Content Relevance Case studies Plan Talent | Potential Competence for the job
- 9. Resume not getting shortlisted – frequent reasons
- 10. Resume not getting shortlisted – frequent reasons • “Absence of fitment (IT/ Non IT, work experience range etc.)” • “Resume is all over the place” (hence missing out on highlighting what is required in JD) • “Resume is very generic and hence is not able to stand out from its competitors” • “Resume was difficult to read” ( hence could not get what they were looking for or anything of interest) • “The resume was very technical” (meaning the resume could not show the transferable skill which candidate might have) • “Some of the claims were unbelievable”
- 11. Resume not getting shortlisted – frequent reasons Missing Focus Fitment Missing “Why Me” Missing Business Language
- 12. Resume structure Recruiter focus Structure Content Relevance Case studies Plan FunctionalChronological
- 17. Resume structure – When to use what Recruiter focus Structure Content Relevance Case studies Plan Functional • Roles which is significantly different from previous experience • Your latest roles are not relevant Chronological • Roles in-line with your career progression
- 18. How to structure points Recruiter focus Structure Content Relevance Case studies Plan Left to RightSAR Tangible Aspects
- 19. SAR Recruiter focus Structure Content Relevance Case studies Plan Action Emphasize on skills used Situation Context Result Business results
- 20. SAR Example Recruiter focus Structure Content Relevance Case studies Plan •Reduced cost by INR 300 mn through innovative contract packaging in the purchase of INR 3000 cr key telecom equipments at Ericsson •Developed 30 new vendors for critical parts required for the production of Maruti’s first-ever Commercial Vehicle • Led a cross functional team of 10 for formulating and implementing vendor evaluation policy • Improved new vendors’ existing processes and standards Legends: Red – Results | Green – Context | Blue - Actions
- 21. SAR Example Recruiter focus Structure Content Relevance Case studies Plan •Developed 10+ top management dashboards for critical mortgage loan business unit for a large UK based Banking major • Led a team of 5 for designing, developing and rolling out reports • Coordinated extensively with 3+ business unit heads at onsite for requirement gathering, expectation management and solutioning Legends: Red – Results | Green – Context | Blue - Actions
- 22. Prioritizing key messages (L to R) Recruiter focus Structure Content Relevance Case studies Plan 1st way : Prioritizing on cost reduction message •Reduced cost by INR 300 cr through innovative contract packaging in the purchase of INR 10,000 cr key telecom equipments at Ericsson 2nd way : Prioritizing on telecom industry •Purchased INR 10000 cr key telecom equipments for Ericsson; saved cost by INR 300 cr through innovative contract packaging Legends: Red – Results | Green – Context | Blue - Actions
- 23. Tangible aspect Recruiter focus Structure Content Relevance Case studies Plan 1st way : Generic message not impactful • Responsible for developing and managing vendors for product development activities for Maruti 2nd way : Point with more tangible aspects of work • Developed 30 new vendors for critical parts required for the production of Maruti’s first-ever Commercial Vehicle • Led a cross functional team of 10 for formulating and implementing vendor evaluation policy • Improved new vendors’ existing processes and standards
- 24. Career Summary Recruiter focus Structure Content Relevance Case studies Plan •The idea of summary is to give sufficient and impactful information particularly to those recruiters who may not spend much time on resume • One study says the average time spent by a recruiter on a resume is 6 seconds! •Should not be more than 3 to 4 points •Should highlight the relevant key-words / skills required for the given job
- 25. Career Summary - Example Recruiter focus Structure Content Relevance Case studies Plan • XX years of experience in Production, Operations and Supply Chain Management in Capital Goods industry •Expertise in performance improvement & turnaround projects, client/supplier relationship, sourcing and cost optimization •Consistent professional achievements including fast tracked promotions, academic achiever (4th Rank-Insti. Name); recipient of xxx scholarships Functions | Industry Number of years of experience Skills Personal | Professional |Academic accomplishments
- 26. Academic projects Recruiter focus Structure Content Relevance Case studies Plan • Leverage this space to showcase your relevant projects incl. live projects • Projects signal your interest in particular subject/ area and your action towards them Example • Live project :Forecasting in-patient food consumption at Apollo Hospital; o Analyzed 1000+ patient and food data points to design a forecasting model • Strategy - Competitive strategy of UltraTech Cements o Applied Porter’s model and Value Chain analysis o Suggested differentiation strategy to compete in the industry
- 27. Extra curricular Recruiter focus Structure Content Relevance Case studies Plan • Important for roles which require diverse experience/ interests • Bucket your Extra curricular • Give tangible and/or quantified work/ achievements etc. Example Club activities • Elected member (representing 100 students) of Seminar club at IIM • Conducted 10+ industry expert visits and knowledge sharing sessions NGO • Initiated community welfare program ; educated 300+ labor families
- 28. One page? Recruiter focus Structure Content Relevance Case studies Plan
- 29. Other points Recruiter focus Structure Content Relevance Case studies Plan •One pager ( Thumb rule : Upto 10 yrs ~ 1 page) •Ideally any resume point should not exceed one line •In case of point being longer than a line, break it in sub-points •Avoid first person/ full stops •Please check all the hygiene factors such as Facts, Grammar and Typos
- 30. Resume alignment with required job description Recruiter focus Structure Content Relevance Case studies Plan
- 31. Alignment with required JD Recruiter focus Structure Content Relevance Case studies Plan • Strong and consistent academic credentials combined with distinctive professional achievements • At least two years of professional experience in strategy consulting or a company related industry • Extensive experience in working with international teams • Outstanding analytical and conceptual skills • Distinctive entrepreneurial and global mind-set • Strong interpersonal skills and team orientation • Convincing communication skills
- 32. Alignment with required qualifications Recruiter focus Structure Content Relevance Case studies Plan Career summary • 7.5 years of experience in Power industry advising top management on various strategic initiatives and Project management for xxxx projects in the company • Consistently rated as Star performer at the company • Awarded by <<Big personality>> for securing xx rank in the university and one of the top academic performers in << MBA School>> • Something related to working with international vendors
- 33. Align honestly with JD https://www.pinterest.com/alexputman1/recruiting-cartoons/
- 34. Type of role and hence resume – Overview (indicative) Recruiter focus Structure Content Relevance Case studies Plan Career Resume Consulting • Show spikes • Show impact • Show industry/ functional words to show relevant industry/ function/ tools knowledge/ skills • Client management skills, if you have • If possible show experience in emerging technology as well GM/ Leadership • Leading a team • Initiatives/ clubs/ extra curricular activities • All round personality is preferred Technology Consulting • Show experience in any technology/ tool/ function/ industry • If possible show experience in emerging technology as well • Client management skills, if you have Sales/ BD • Show impact in terms of revenue earned/target met etc. • Clients handled/ Accounts managed etc.
- 35. Type of role and hence resume – Overview (indicative) Recruiter focus Structure Content Relevance Case studies Plan Career Resume Operations/ SCM • Operations Management • Operation Design • Operation improvement • Project/ program management • Leading a team Strategy • Industry knowledge • Skills of prior consulting/ report analysis/ any policy making work etc. Product Management • Showcase product development experience even if it is creating a new module in some ERP • Showcase your involvement in any of the phase of PM including conceptualization, validation, development, support, product roadmap, monetization, customer engagement, analytics etc • Design (UI/UX) experience Analytics • If you have worked in any analytics project, ETL project, BI project, data visualization project etc., showcase that
- 36. Type of role and hence resume (indicative) - Consulting Recruiter focus Structure Content Relevance Case studies Plan Career Resume Consulting • Show spikes • Show impact • Show problem solving skills • Show industry/ functional words to show relevant industry/ function/ tools knowledge/ skills • Client management skills, if you have
- 37. Consulting resume Recruiter focus Structure Content Relevance Case studies Plan Career Summary •XX+ years of experience in Operational Excellence and Asset Optimization at xxxx capacity plant •Demonstrated the consistent track record of professional excellence o Received “Star of Business” out of 1000 employees at xxxxx Group based on <<Consultant name >> assessment o Rated as the Excellent performer for consecutive three years 2014-17 •Received ‘Gold Medal’ for Academic excellence in xxxxx institute •Showcasing relevance: “Operational Excellence”, “ Asset optimization” •Clear spikes : professional and academic excellence
- 38. Impact Example Recruiter focus Structure Content Relevance Case studies Plan Bringing impact in a crisp & front-loaded manner Original Introduced and executed dealer tie up which doubled the car-loan business from INR 150 Cr in March 2019 to INR 260 Cr in December 2019 Recommended Increased auto-loan business by INR 110 Cr (2X growth in 6 months) by introducing & executing 100+ dealer tie up
- 39. Example – bring client profile Recruiter focus Structure Content Relevance Case studies Plan Specify client name/ profile useful for consulting roles Original Handled xyz solutions for the client Recommended Handled xyz solutions for a large (or a US $ xyz bn) US based steel client
- 40. Type of role and hence resume (indicative) – GM/ Leadership Recruiter focus Structure Content Relevance Case studies Plan Career Resume GM/ Leadership • Leading a team • Initiatives/ clubs/ extra curricular activities • All round personality is preferred
- 41. Showcasing GM/ Leadership experience Recruiter focus Structure Content Relevance Case studies Plan • Projects • Team size • Vendors, Geographies • “Potential Revenues”, “Cost Savings” • Emergencies • Competitions Examples • Led a 30+ team as unit-in-charge for the operation of a xxxx unit, generating INR xxxx mn in revenue per day • Managed 20+ vendors as category manager to streamline supplies of critical raw material worth INR 100 mn for 15+ plants across India • Lead Organizer - “Samantran” – a business conclave; hosted 20+ industry leaders and managed a footfall of 1000+ participants
- 42. Example – I managed a large project, good, so what? Tell why you were successful in completing project in-time/budget etc. Original Managed a INR xyz cr construction project and completed the project 2 months ahead schedule Recommended Managed an INR xyz cr construction project; completed the project 2 months ahead of schedule by innovative work sequencing/ or by bringing novel engineering techniques / or by bringing more specialized vendors/ materials Recruiter focus Structure Content Relevance Case studies Plan
- 43. Type of role and hence resume (indicative) – Technology Consulting Recruiter focus Structure Content Relevance Case studies Plan Career Resume Technology Consulting • Show experience in any technology/ tool/ function/ industry • If possible show experience in emerging technology as well • Client management skills, if you have • Bring business impact please
- 44. Example Part of any ERP/ Technology/ Digital solution implementation • Functional expert for manufacturing domain in implementation of xyz ERP across organization • Core team member in implementation of warehouse bar coding system implementation project • Automated end to end warehouse spare receipt process reducing manual effort by 90% • Coordinated with xyz consultants for design , testing and delivery Recruiter focus Structure Content Relevance Case studies Plan
- 45. Example – Use industry jargons (not throw industry jargons!!) Bringing more industry term will help (use only if you understand) Original Lead cross functional, multicultural teams of 15 developers, in end to end implementation of new e-commerce website and backend integration Recommended Managed entire SDLC of new e- commerce website development & backend (system/ platform) integration for a USD XX bn US based Retail client • Led a team of 15+ cross functional and multi national developers Recruiter focus Structure Content Relevance Case studies Plan
- 46. Type of role and hence resume (indicative) – Sales/ BD Recruiter focus Structure Content Relevance Case studies Plan Career Resume Sales/ BD • Show impact in terms of revenue earned/target met etc. • Clients handled/ Accounts managed etc.
- 47. Example – Show numbers Show impact in numbers (sales, sales increase etc.) in BD roles Original Managed multiple RFPs Recommended Won (or Helped won) USD 1+ mn deals by providing inputs to 10+ RFPs in collaboration with pre-sales and sales teams Recruiter focus Structure Content Relevance Case studies Plan
- 48. Type of role and hence resume (indicative) – Operations/ SCM Recruiter focus Structure Content Relevance Case studies Plan Career Resume Operations / SCM • Operations Management • Operation Design • Operation improvement • Project/ program management • Leading a team
- 49. Example Recruiter focus Structure Content Relevance Case studies Plan Operation Design • Designed and launched new deliver capability across 5 metros for ensuring “Same Day Delivery” for key household items Operation Management • Led a 30+ team as unit-in-charge for the operation of a xxxx unit, generating INR xxxx mn in revenue per day Operation Improvement • Reduced transport cost by 10% through supply chain network optimization
- 50. Type of role and hence resume (indicative) – Product Management Recruiter focus Structure Content Relevance Case studies Plan Career Resume Product Managemen t • Showcase product development experience even if it is creating a new module in some ERP • Showcase your involvement in any of the phase of PM including conceptualization, validation, development, support, product roadmap, monetization, customer engagement, analytics etc
- 51. Good expansion of work experience for product management Recruiter focus Structure Content Relevance Case studies Plan •Developed a patented $10 mn product for Enterprise Cloud solution oCollaborated with 10+ customers across 5 countries for requirement gathering oLed a team of 10 including engineers and product managers to manage the product development project •Showcasing results upfront : “Developed a patented $10 mn product” •Showcasing all the skills in the sub bullet : Collaboration with customers, leading a team, requirement gathering & project management
- 52. Product Management resume Recruiter focus Structure Content Relevance Case studies Plan Product Management •Developed a monetization strategy for “xxxx” product •Segmented ~ 10000+ customers by their transaction analysis • Designed payment wallet app integration feature for the product • Resulted in improved customer experience by lean product interface Team Management •Led 5+ team developing a SaaS product for analyzing customer drop rates •Showcasing relevance: “monetization strategy”, Customer segmentation, app integration, SaaS product, customer experience etc. •Team management skills
- 53. Example Recruiter focus Structure Content Relevance Case studies Plan Trying to showcase product angle Original Led the design of integration framework of WMS with 6 other value chain modules in P2P/O2C cycle – In collaboration with senior domain experts to design flow and inventory reconciliation Recommended Designed integration architecture (or framework) for WMS with 6 P2P/O2C cycle products (or systems) in collaboration with senior product (or domain) experts
- 54. Example Recruiter focus Structure Content Relevance Case studies Plan Non Technology Product • Showcase your collaboration with sales/ marketing/ customer support team/ customers • If you are using any tool (simulation, CAD/ CAM/ modeling etc. show that) • Showcasing leading team/ P&L/ Category etc. is very helpful • Showcase emerging technology IoT, sensors etc.
- 55. Type of role and hence resume (indicative) - Strategy Recruiter focus Structure Content Relevance Case studies Plan Career Resume Strategy • Industry knowledge • Skills of prior consulting/ report analysis/ any policy making work etc.
- 56. Example Recruiter focus Structure Content Relevance Case studies Plan Strategy • Devised “Long Term Fuel Import Policy” along with external consultant PwC to ensure fuel security for 15000 MW power plants • Devised business case for “IoT Centre of Excellence” and convinced top management for an investment of USD 1 mn • Different type of business cases: Cloud adoption, AI-Ml use cases & adoption, Pilots etc. • Any Entry Strategy, BD project, set up of a capability etc.
- 57. Type of role and hence resume (indicative) - Analytics Recruiter focus Structure Content Relevance Case studies Plan Career Resume Analytics • If you have worked in any analytics project, ETL project, BI project, data visualization project etc., showcase that
- 58. Example Recruiter focus Structure Content Relevance Case studies Plan Analytics • Led a team of 6 & created 2 supply chain applications for XYZ cloud-based platform o Created a Network optimization tool for designing optimal supply chain o Created an Intelligence tool to take supply chain decisions based on the dynamic real-world conditions o Provided inputs to the sales team for selling applications on a subscription model to 2 Supply Chain clients • Used Python, GCP, Tableau etc.
- 59. Creating relevant resume points during the course Recruiter focus Structure Content Relevance Case studies Plan • Live projects • Competitions : Microsoft, Diamond, Amazon Customer Excellence challenge • Tools : Financial Modeling, R, Tableau Live Projects Examples • Live consulting project :Forecasting in-patient food at Apollo Hospital; o Analyzed patient & food data to design a forecasting model • Live IoT Analytics project : Data analysis for Air Compressors to model predictive maintenance for the company • Customer Pick up Model at xxxx : Evaluating company’s proposed Customer Pick up model for reducing logistic cost and improving customer experience Competition Examples • Runner-up (2nd out of 8000 ) in Amazon Customer Excellence (ACE) challenge; devised marketing strategy for Amazon Prime
- 60. How many resume? Recruiter focus Structure Content Relevance Case studies Plan Variant resume for each target industry/ function/ role & later on for each JD Master resume Highlighting your strengths / a base/ repository for your future resumes
- 61. How many resume? Recruiter focus Structure Content Relevance Case studies Plan Master Resume 1. Create an excel 2. List down all your work 3. Structure the work in “SAR” framework 4. Finalize the functional buckets 5. Use the resume template 6. Create a good quality resume 7. Get it reviewed 8. Re work and go to step 6
- 62. Steps for resume(s) building Recruiter focus Structure Content Relevance Case studies Plan Variant Resume •Understand the requirement of target industry/ company / role •Finalize the buckets •Highlight the relevance in career summary and functional/ role wise buckets •Leverage the Master Resume points with focus on prioritizing the relevant experience
- 63. Conclusion Recruiter focus Structure Content Relevance Case studies Plan Resume structure Recruiters’ focus Content structure Aligning to JD Plan • Quick assessment • What matters to them •Chronological •Functional •SAR •L to R •Tangible | Quantifiable •Qualification •Activity & success measure based JD analysis and resume alignment •Honest alignment • Excel based worksheet • Quality Master resume • Review and finalization • Variant resume (s) • JD based alignment
- 65. Some tips Incoming profile Points to be brought out, if possible Project Management • Size of Team and Project • Client handled, Profile of client • Impact in terms of Cost, schedule, risk, stakeholders, use of innovative methodology • Top management reporting • Change Management • Technology worked (preferable emerging such as RPA, ETL, Visualization, Cloud etc.) • Change Management • Showcase Agile project management if you have done Engineering / PD/ R&D • Collaboration with marketing/sales/CS/customers • Uniqueness of product designed/ developed • Model/ tools used • Suppliers/Vendors developed/managed • Stakeholder managed, client supported etc. • Process improved/ automated O&M • Size of team led • Planning process/ system used • Procurement/ management of spares/vendors • Project management- overhauling/ renovation & modernization • Process improvement incl. automation/system implementation Recruiter focus Structure Content Relevance Case studies Plan
- 66. Some tips Incoming profile Points to be brought out, if possible Service delivery / Application maintenance & Support • Size / number / profile of client managed • Team size managed • Designing SLAs • Any extraordinary SLA achievement • Use of automation/ different tools • Bringing more business through delivery excellence Procurement • Vendor development/ vendor management/ negotiations • Size of purchase • Participation in which part of purchase cycle • Spend analytics, vendor performance framework, purchase policy • Reduction in purchase cost • Comfort with creating cost estimates, BoQs • Use of system / tools Recruiter focus Structure Content Relevance Case studies Plan
- 67. Some tips Incoming profile Points to be brought out, if possible Production • Production planning • Team management • Digitization/Automation efforts • Coordination with planning/ sales teams • Process improvement Construction • Project planning • Reporting • Vendor/ team management • Size of project • Others similar to project management Consulting • Client handled/ profile/ name of client • Impact created • Tools/ methodology used • Thought leadership demonstrated • Industry/ domain/ technology expertise Recruiter focus Structure Content Relevance Case studies Plan
- 68. Some tips Incoming profile Points to be brought out, if possible Research • Domain/ area/ topics / industries/ products covered • Thought leadership publication • Client managed/ handled • How it created impact to your practice/ client etc. • Tool/ database/ methodology used/ developed • How did you add insights and its impact Solution Architect / Pre Sales • Impact of your solution in winning clients/ improving business parameters • How did you handle client • How did you improve reusability of solution • Collaboration with other experts/ teams Finance • Showcase finance skills, RoI/ IRR/ NPV analysis • Excel modeling • Convincing top management for investment • Industry / domain knowledge • Customers handled • Process improvement/ automation • Territory/ geography/ product handled Recruiter focus Structure Content Relevance Case studies Plan
- 69. Some tips Incoming profile Points to be brought out, if possible Development • Profile of clients • Function/ Industry domain worked (SCM, BFSI, Retail etc) • Technology worked (preferable emerging such as RPA, ETL, Visualization, Cloud etc.) • Team leading experience, if any • Development of any module/ end to end functionality etc. • Use of Dev-Ops QA • Show your understanding of business scenarios • Understanding of automation tools • Migration from manual to automation ETL/ Analytics • Impact created • Size / number / profile of client managed • Understanding of tool, data, analytics models, visualization etc. • Top management dashboard Recruiter focus Structure Content Relevance Case studies Plan
- 70. Some tips Incoming profile Points to be brought out, if possible BD/ Sales • Sales achieved • Account managed • Repeat orders • Growth • Market share growth • Client handling • Objection handling Defense/ Merchant Navy • Team leading • Crisis management • Planning • Use of technology if any • Logistics • Project management Recruiter focus Structure Content Relevance Case studies Plan