Body Language is the unspoken communication that goes on in every Face-to-Face encounter with another human being. It tells you their true feelings towards you and how well your words are being received. Between 60-80% of our message is communicated through our Body Language, only 7-10% is attributable to the actual words of a conversation

1. BODY LANGUAGE
.BY SUJITH
BHASKAR R.
.

2. Body Language
(Nonverbal Behavior)
magic © 2004. All Rights Reserved.
May be reproduced with proper citation for educational purposes.

3. Introduction
 Body Language is the unspoken communication that
goes on in every Face-to-Face encounter with
another human being. It tells you their true feelings
towards you and how well your words are being
received. Between 60-80% of our message is
communicated through our Body Language, only 7-
10% is attributable to the actual words of a
conversation.

4. What is body language?
The gestures, postures, and facial
expressions by which a person
manifests various physical, mental,
or emotional states and
communicates nonverbally with
others.

5. Basic groups of body language
 There are two basic
groups of body
language postures:
OPEN/CLOSED
and
FORWARD/BACK

6. The posture groups combine to
create four basic modes
They are
 Responsive
 Reflective
 Combative
 Fugitive

7. Responsive
 In responsive mode, OPEN/FORWARD
the person is actively accepting.
 Interpretation types
- Engaged
 Eager
 Ready to agree

8. Examples…
 Engaged
• Leaning forward
• Open body
• Open arms
 Eager
• (Sprint Position)
• Open legs
• Feet under chair
• On toes
 Ready to agree
• Closes papers
• Pen down
• Hands flat on table

9. Reflective
 In reflective mode, OPEN/BACK, people are
interested and receptive but not actively
accepting.
 Interpretation types
- Listening
 Evaluating
 Attentive

10. Examples…
 Listening
• Head tilted
• Lots of eye contact
• Nodding
• High blink rate
 Evaluating
• Sucks glasses / pencils
• Strokes chin
• Looks up and right
• Legs crossed in 4 pos.
• ( Ankle on knee )
 Attentive
• ( Standing )
• Arms behind back
• Smile
• Open feet

11. Combative
 In combative mode, CLOSED/FORWARD,
there is active resistance
 Interpretation types
 Defiant
 Lying
 Let me speak
 Aggressive

12. Examples…
 Let me speak
• Finger tapping
• Foot tapping
• Staring
 Aggressive
• Leaning forwards
• Finger pointing
• Fist clenched
 Defiant
• ( standing )
• Hands on hips
• Frown
 Lying
• Touches face
• Hands over mouth
• Pulls ear
• Eyes down
• Glances at you
• Shift in seat
• Looks down and to left

13. Fugitive
 In fugitive mode, CLOSED/BACK, people
are trying to escape physically through the
door or mentally into boredom.
 Interpretation types
 Bored
 Let me go
 Rejection
 Defensive

14. Examples…
 Bored
• Staring into
space
• Slumped
posture
• Doodling
• Foot tapping
 Let me go
• Feet towards
door
• Looking around
• Buttoning jacket
 Rejection
• Sitting / moving back
• Arms folded
• Legs crossed 11 pos
• ( Thigh on knee )
• Head down
• frown
 Defensive
• ( Standing )
• Feet pointing in
• Hands clenched

15. Conclusion
 Knowing how to read body language is a
useful communication skill. So one should
know how to use it. It might help us in a
job interview, that crucial meeting, the
business function, or that special date!

16. Thank you
magic © 2004. All Rights Reserved.
May be reproduced with proper citation for
educational purposes.

17. Body Language
(Nonverbal Behavior)
magic © 2004. All Rights Reserved.
May be reproduced with proper citation for educational purposes.