This document discusses body language and nonverbal communication. It explains that body language is nonverbal communication through gestures and body movements. People convey a great deal through body language without speaking. Body language has words, sentences and punctuation like a spoken language, but each gesture can have multiple meanings. Body language plays an important role in intuition and communication, as it provides messages we interpret unconsciously. Both positive and negative body gestures are described.

1. • Body language is nonverbal
communication that involves
body movement.
• “Gesturing” can also be
termed as body language
which is absolutely non-
verbal means of
communication.
• People in the workplace can
convey a great deal of
information without even
speaking; through nonverbal
communication.
WHAT IS BODY
LANGUAGE ?

2. HOW DOES BODY
SPEAK?
• Like any spoken
language, body
language has words,
sentences and
punctuation.
• Each gesture is like a
single word and one
word may have several
different meanings.

3. WHAT WE ARE TRYING TO DELIVER TO THE
ONE WHOM WE ARE COMMUNICATING
THROUGH VERBAL MEANS MIGHT NOT BE
EXACTLY SIMILAR TO THE ONE WHICH WE
ARE DELIVERING FROM OUR NON-VERBAL
MEANS I.E. BODY

4. WHY IS BODY LANGUAGE
IMPORTANT?
Body language plays a big role in intuition
as it gives us messages about the other
person, that we can interpret at an intuitive
level.
55%
7%
38%
Source: www.google.com

6. GESTURES SHOULD BE
OBSERVED IN CLUSTERS TO
PROVIDE A MORE ACCURATE
PICTURE OF PERSON BEING
OBSERVED

7. WHILE THE MOUTH TELLS ONE STORY,
GESTURES AND
POSTURE MAY TELL A DIFFERENT STORY.

8. SHORT NOTE ON BODY
LANGUAGE
• Body language is a form of non-verbal communication.
Body language is about using behaviour to communicate.
Both people and animals use this form of communication.
Part of this behaviour is done subconsciously. It is therefore
different from communicating using sign language, for
example. Communication using sign language is intentional,
body language is not.
• The forms of behaviour used in body language include body
posture, gestures, facial expressions, and eye movements.

9. TYPES OF BODY LANGUAGE
• Positive Body Language
• Negative Body Language

10. POSITIVE BODY LANGUAGE
Positive body language is generally quite reliable as an indicator
of a person's feelings. It signals interest in the other person and
in the conversation.
• Relaxed posture - Comfortably seated, relaxed breathing, no visible stiffness or abrupt
movements. These indicate no major barriers to communication.
• Arms relaxed - Uncrossed arms and hands open (palms up or otherwise visible to the other
person) are signs of openness.
• Good eye contact - Looking in the other person's eyes, particularly when they are speaking,
indicates interest in that person. Proper eye contact involves looking away occasionally to
avoid staring.
• Nodding agreement - When nods are used to punctuate key things the other person has said,
they signal agreement, interest and understanding. However, continual unconscious bobbing
of the head usually indicates that the listener is tuning out.
• Smiling- This is a very positive sign. It signals a warm personal relationship.
• Gesturing warmly - Talking with hands, particularly with palms open, indicates involvement in
the conversation and openness to the other person.
• For all of these positive gestures, moderation is the rule. When they are exaggerated, they can
become more negative than positive.

11. NEGATIVE BODY LANGUAGE
Negative body language is somewhat less reliable as an indicator of the person's
comfort with the current conversation than positive body language. Actions that are
generally considered negative may just be a matter of comfort for this person, may
indicate that the person is tired, or may result from other matters that are weighing
on this person's mind.
• Arms folded in front - Creates a barrier; can express resistance to what is being said.
• Hand on face - A hand over one's mouth is a closed gesture. Leaning on one's elbow with the chin in the
hand can communicate boredom.
• Fidgeting - Moving around a lot, playing with things and drumming fingers are usually a sign of boredom,
nervousness or impatience.
• Arms behind head, leaning back - In a well-established relationship this can be a relaxed gesture. In a new
relationship, it is often used to express a desire for control or power.
• Yawning - Boredom, confusion. The other person is talking too much or in too much technical detail.
• Impatience - Trying to interrupt what the other person is saying, opening one's mouth frequently as if to
speak.
• Distraction - Eyes flicking about, blank stares, flipping through literature without really reading it, looking at
others in the office, looking at the person's body or clothing.
• Negative facial expressions - These include shaking head, eyes narrowed, scowling, frowning