1. Resume
Sudhakar Kale
B.E Information Technology.
Contact No. : - 9921360195
E-mail:- sudhakar.kale@hotmail.com
CAREER OBJECTIVE
To attain a challenging position in the field of server management where I can prove myself for growth of
the organization as well as my career.
Experience:
Work Experience
Working as System Admin in Dell International Services from August 2014.
Administration of Windows (2003, 2008 & 2012) Servers.
 2 years of experience in Remote IT services and Windows System administration,
Administering both physical and virtual servers.
 Installing, configuring and managing windows servers and ensuring their up to the mark performance.
Accessing server using Remote accessing(Drac and ILO)
 Installing, configuring and managing virtual windows servers.
Health check of servers(like Memory, CPU, VM CPU usages)
Troubleshoot backup failures.
Checking Services up and running
 Worked on Server Hardware like DELL and HP.
 Troubleshooting hardware related issues of the servers.
Updating and deployment of Microsoft Security patches, Service pack, BIOS, Firmware, VM tool etc.
through KACE tool.
Working McAfee Antivirus Software for all Windows server platform, Installation, up gradation & basic
troubleshooting also know the others antivirus.
Installation of VM tools and BIOS, Firmware as per updating on the servers.
Working on request(share drive permission, RFS, Access RDP, space increment) and change
management(creation, implantation)
Working on incident (drive space, cpu, interrupt/sec, physical memory, Backup account logout etc).
Roll in Dell: handling L1 and L2 incident and on call for L1, Queue management.
Providing Share Drive access to user
Creating groups (Domain, Global etc.)
Working on McAfee Dat updation and installation
Installation of 3rd party software as per client requirement with change.
Adding server to the Domain
Present Address:
Sector 44, Block C, Near SRS value
bazar, Noida

2. Professional Experience
Windows Administrator (Since Aug’14 till now)
Company: Dell International Services Noida.
Project: Hilton Worldwide
 Remotely administering and troubleshooting around 1500 servers in Physical and virtual environment.
Working on the windows server 2000/03/08 and 2012
Working on PCI RC4 and PCI Vulnerability fixing on the servers
Installing the Hotfix for the server issues.
Basic knowledge of Citrix like Xenapp 6.5
Knowledge of How Citrix work
Basic knowledge of VMware,
Searching accessing vcenter, Accessing server on vcnter, basic knowledge of creating the Machine on
VM ware platform.
Working on change and request
 Responsible for installing patches on the servers
 Solving backup related issue
Backup & Restoration management through COMVAULT SIMPANA tool.
 Coordinating with local engineers for various hardware activities.
Handling Storage expansion, Hardware replacement, granting Shared drive access, Servers access,
removing of access as well.
 Using Dell and HP Server Manager to solving the incident related to Drive failed incident.
 Supervising Antivirus management on windows servers with McAfee and Sophos.
 Use Dell Serve RAID Manager to remotely manage and monitor the server hardware.
 Handling incidents as per priority and following up with the respected team and customers for
Resolution.
 Working on High, Medium and low severity incident.
Ticketing tool BMC Remedy OPAS V3.
Co-ordination with Client regarding REQ, INC, CRQ etc.
Monitor ticketing system for new tickets and work-items. Update existing tickets. Maintain hardware
inventory control in ticketing system.
Opening CASE with Microsoft & DELL Pro Support
Technical Skills
Operating systems : Windows server 2012, Server 2008, Server 2003
Packages : Ms Office Tools
IT Management : ITIL, Ticketing tool (i.e. ITSM/BMC Remedy),

3. BASIC ACADEMIC CREDENTIALS
Qualification Board/University Year Percentage Aggregate
B.E
(Information
Technology)
University of Pune 2013 57.66 55.55
Diploma In
Information
Technology
MSBTE 2010 77.86 -
H.S.C Maharashtra Board 2007 56.16 -
S.S.C Maharashtra Board 2005 69.86 -
INTERPERSONAL SKILL
 Ability to rapidly build relationship and set up trust.
 Confident and Determined
 Ability to cope up with different situations.
PERSONAL DETAILS
 Father’s Name :- Madhukar Kale
 Permanent Address :- Flat#102, A wing, Dnyaneshwar nagar, Talegaon, Pune.
 Date of Birth :- 18thMay 1988
 Language Known :- English, Hindi, Marathi.
 Marital Status :- Single
 Nationality/Religion :- Indian .
 Interest & Hobbies :- Gaining knowledge, trouble shooting on various task etc.
DECLARATION
I do hereby declare that the above information is true to the best of my knowledge.
Place: Sudhakar Kale.
Date: (Signature)