1. RESUME
V.SIVA SHANKAR Mobile:9949815980
E-mail:sivashankar5c6@gmail.com
Objective:
Seekingtoworkina professionallycompetentworkplacethatencouragesprofessionalismand
will use myskillsand knowledge toensure properadministrationof WindowsSystems.
Professional Experience:
 2 yearsand 5 month of experience asaWindowsSystemAdministrator.
 Workingas a WindowsSystemAdministratorin HCLInfosystemsLtd., HyderabadfromSep 2013
to Till Date.
Certification:
 MicrosoftCertifiedTechnologySpecialistonclientOSWindows7(MCID: 10034181)
IT Skills:
Hardware : Configure andMaintenance Dell PowerEdgeM1000e
Network OS : Windows2008 and2012 Servers.
ClientOS : WindowsXP,and Windows7, 8.
WebServer : MicrosoftIIS
Virus Scanner : KasperskyEndpointSecurity
Configuration : Active DirectoryServices, DNS,DHCPServer, IISWebServerandWindows
ServerOperatingSystems (2008& 2012) ServicesConfiguration.
Education qualification:
 B.Tech(CSE) from JNTUH with60.24% in2012
 Intermediate(MPC) Boardof IntermediateEducation,A.P. with75.5% in 2008
 S.S.CfromBoard of SecondaryEducation,A.P. with72.4% in2006

2. Project Experience:
Client:College of Defense Management
Description: Doing role as a team member of a total 18 members team and working on a 24x7
environment on rotational shift basis. Team is held at client site College of Defense management,
Hyderabad forIncidentmanagementand providingsupportfor16Dell PowerEdgeM1000e Blade Servers,
18 Fujitsu Primary BX920 blade servers, CISCO 6500-E core switches, 300 thin clients and 500 desktops.
We usedto manage Active directoryconsistof 350 users,back up of AD, maintainingof terminal servers
inwindows2008 & 2012 serverenvironments.Alsowe manage EMCClarionCX3-20CStorage bycreation
and management of LUNs. Providing deploying and troubleshooting of networks.
Role: System Administrator
Duration: 2013 to till date
Responsibilities:
 InstalledandConfigured of WindowsServer2008 and 2012.
 InstallationandConfigurationof DC& ADC in Windowsservers.
 Configuring DNS, DHCP SERVER, IIS (web & ftp), WDS, Remote Access and Remote Desktop
Services on Win 2012 Server.
 Responsible for implementing ADS, Group Policies, FSMO Roles, DNS Zones, DHCP.
 Managing User Profiles and Groups in AD like creating Domain user accounts, changing Default
password policy & Enabling Account Lockout Policy.
 Installation of FSRM Service and Configuring Quota limits, File Screening, Storage Reports
Management.
 ConfiguringSecurityLevel andShare Level Permissions.
 Configuring and maintaining of Kaspersky Antivirus for 800 Client pc’s through Server.
 Troubleshoot and resolve Computer and telephony related issues when contacted by clients by
providing both on site and remote support.
 Installationof OSandActivationandDriverswithUserrequiredsoftwareandTroubleshootof
OS Level andotherThirdparty License Software’s.
 Installationof MSOffice Productslike MSOffice 2007 and 2013, MSP 2003 and 2013.
 Configuration and troubleshooting of Shared Printers and Network printers.
 Basic Network related issues like providing Connectivity to all Systems through LAN by using
Switches.

3. Client:Syndicate Bank
Description: Syndicate Bank is one of the oldest and major commercial banks of India. We are the team of
7 members each member had a task of attending the Syndicate banks at Hyderabad region for upgrading
the Windows XP to Windows 7.
Role: Desktop Support Engineer
Duration: Aug 2014 to Oct 2014
Responsibilities:
 Installing and Upgrading Windows Operating Systems like Windows XP/7/.
 Installing Windows Software and Applications.
 Configuring and troubleshooting desktops like HCL, HP.
 Configuring user permission, file permission and shared folder permission.
 Computer assembling and maintenance.
 Troubleshooting hardware and software problems.
 Installing and configuring the peripherals, components and drivers.
 Installing software and application to user standards.
 Installing and Configuring Local Printers and Network Printer.
 Excellent troubleshooting skills in complex software and hardware problems.
 Installed Hard disks, CD Drives, CPU,Memory, Power supply unit, Network card, Video graphics
card on PC systems.
 Troubleshooting of personal computers. On line Support to customers concerning their computer
problems.
Declaration:
I herebydeclare that above mentionedparticularsare true to bestof my knowledgeand
belief.
Place: Hyderabad
Date: (V.SivaShankar)