1. SATHISH REDDY KATTA
Phone: (M) + 919704459595 Email: Sathishreddy.katta@gmail.com
To pursue a challenging career in growth oriented organization where I can put all my skills for the
development of my organization and where I achieve Professional Identity.
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Young, energetic and result oriented professional with over 33 months of experience in IT Infrastructure
management; Extended Expertise in Installing, configuring and trouble shooting of mainstream Microsoft
Operation systems & Applications, Troubleshooting, Servicing, Maintaining of PC Hardware and Computer
peripheral like Multimedia, Scanners and Printers, System administration with good command over Windows ,
Sound knowledge of Configuring, Installation and managing LAN network with windows XP, windows 2003
and Red hat Linux, ,Basic knowledge of VMware Workstation and VMware ESX Server.
 Possessing first rate communication and collaboration skills to lead and work in concert with diverse
groups effectively.
 Adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly
and effectively.
 Dedicated and highly ambitious to achieve personal goals as well as the organizational goals .
 Friendly with an upbeat attitude.
 Excellent decision making skills with a positive approach.
 Exceptional communication, analytical & inter personal and problem solving skills .
Educational Qualifications
 BSC from Osmania University in 2008 with 73%.
Technical Qualification
 Certified Hardware and Network professional from Jetking, Hyderabad.
 070-640 windows server 2008 Active directory, configuration Microsoft certification.
INFOTECH ENTERPRISES LTD(CYIENT). (Oct-2012 – Present)
Role: L2-Systems Engineer
 Installation and Configuration of Windows 2003/2008 and 2012 Server operating systems.
 Installation and Configuration of Windows XP/Win7 Desktop operating systems.
 Configuring windows 2003 and 2008 servers for DHCP, DNS, RIS, FTP, WEB services.
 Initiate the server backups like daily incremental and weekly full backup.
 Installation of Desktop and Server Antivirus systems (Trend Micro) with Centralized Monitoring and
reporting.
 Configuration and administration of control panels for remote usage.
 Creating and Managing of User Accounts, Groups and GPOs.
 Day to day administration tasks such as database backing up and Retrieval.
 Installing and Configuration of printers, Wireless routers and other network devices.
 Comprehensive experience in deploying LAN’s and WLAN’s.
 Configurations of Email clients like Outlook express MS outlook and Lotus Notes.
 Printer configuration and troubleshooting like local and network printers.
 Installing the Linux operating system, and software (Java, My SQL).
 Application support for Customer tools like installations and troubleshooting.

2.  Windows patch updates and Antivirus installations and monitoring.
 Responsible for installing and Configuring Operating Systems like Windows server 2003&2008, Windows
XP and Windows 7 through Acronics image server.
 Taking care of all Networks drives sharing and access controls to users.
 Maintaining and fallow the ISMS Document process.
 Third party vendor co-ordination (Like DELL,HP,CANON).
 Following ITIL for any change management process in the infrastructure.
Supporting for WebEx and AT&T installations, configuration and Troubleshooting
CMS INFO SYSTEMS. (May 2010 – Oct-2012)
Role: L1-Desktop Engineer
Responsibilities:
 Working in 24 X 7 support environment to support a user base of 2500.
 Responsible for resolving the incidents Tickets (Access and permeations) related to Servers.
 Responsible for installing and Configuring Operating Systems like Windows 2003, Windows XP and
Windows 7 .
 Troubleshooting on L1 issues related to servers
 Taking care of the thin clients which are directly connected to the server through LAN.
 Installation and configuring Network Resources such as Printers, Share drive access over the network.
Technical Skills
WELL VERSED WITH:
Windows 2003 Server
 Installation, configuring Windows 2003 server
 Installation, configuring Domain Controller (Additional Domain Controller and child domain controller)
 Managing Domain Users and Groups
 Managing Group Policies for Domain, OUs
 Installing and configuring DHCP, DNS
 Configuring NTFS files and folder permission &Networking permissions
 Implementation of NTBACKUP &SYSTEMSTATE BACKUP
Hardware Skills
 Assembling and troubleshooting PC/laptop
 Installing and upgrading the device drivers
 Installing Modems, Printers, Scanners
 Identifying various types of Hard disks and RAMs
 Installing Operating Systems like Windows 2003, Windows XP, RHEL, Windows Vista
 Installing and configuring various peripherals such as Hard Disks, sound cards, NIC cards, etc
Strengths
 Possess good relationship building and interpersonal skills
 Hardworking and quick learner
 Excellent communication skill
 Commitment towards work
 Good team player

3. Achievements
 Received Star Employee of the month Award from CMS Info systems
 Received Employee of the Quarter Award from InfoTech enterprises.com
Personal Details
Date of birth : 05th Aug, 1988
Languages Known : Telugu, English and Hindi
Preferred Location : Hyderabad
Permanent Address : Venkepally (V), Nuthankal (MD), Nalgonda (Dist), 508222
References : Available upon request
(Sathish Reddy Katta)