1. Address:-T-688, Baljeet Nagar
West Patel Nagar. Newdelhi-110008
Cell:-, 9968166851, 9911303851
Email—puttu_15aug@yahoo.in
Puttu kumar
Objective
To utilize my technical skills, coupled with my experience, towards achieving a challenging career
in a growth oriented and leading edge organization; which recognizes and values individual
contribution and provides opportunities for mutual growth and advancement.
Summary
 8+ years’ experience in IT Infrastructure Support
 Sound knowledge of Client Operating system Windows 7, Windows 8
 Knowledge on Windows Server 2008 and 2012
 Installation, Configuration and Managing of AD, DHCP, DNS, FTP, Print server
 Active Directory User Management: Creation, deletion and modification of User Account,
Groups, Organization Unit
 Troubleshooting HP & Dell server hardware’s and health checkup
 Knowledge of installation & configuring Network Printers
 Group policy on domain and local management
 Sound knowledge of configuring and troubleshooting of Outlook (mail Client)
 Excellent problem solving and troubleshooting skills
 Troubleshooting of LAN & Wi-Fi
 Knowledge on Symantec Backup Exec
KEY SKILLS
OS Windows Client 7/8/8.1, WindowsServer2008 and 2012.
Server Hardware Dell & HP
Backup Tools SymantecBackup Exec2010/2012
Remote Admin Remote Desktop,PCAnywhere, VNC
Antivirus/Anti-spam MacAfee,Norton
Server Roles AD, DHCP, DNS, Print Serverand FTP
Technical Qualification& Certifications
 Two years Diploma in computer Hardware and Networking from Kolkata.
 MCITP: Enterprise AdministratoronWindowsServer2008
AcademicQualification
 Graduation (Arts) from Bihar University
 Completed (12th
) from Bihar intermediate Education council Patna.
 Completed(10th
) fromBiharschool ExaminationBoardPatna
Achievement
 Twice Excellence Award winner by CEO

2. EXPERIENCE
System Admin April 2013 to till continue
ProgressiveInfotech Pvt. Ltd
Client:NEC TechnologiesIndia Pvt.Ltd.
JOB RESPONSIBILITY
 Managing and maintaining Client Operating system Windows 7, Windows 8
 Managing Windows Server 2008 and 2012
 Installation, Configuration and Managing of AD, DHCP, DNS, FTP, Print server
 Troubleshooting HP & Dell server hardware’s
 Managing Network Printers
 Managing and maintaining MacAfee Antivirus
 Creation, deletion and modification of User Account and password reset
 Creation, deletion and modification of User Email IDs and password reset
 Delegating Email rights (inbound & outbound) to the users
 Managing and maintaining File server access and quota
 Scheduling and taking Backup of servers with Symantec Backup Exec
 Troubleshooting of Outlook (mail Client) issues
 Preparing Server’s health checkup report
 Excellent problem solving and troubleshooting skills
Sr. Customer SupportEngineer December 2011 – April 2013
ProgressiveInfotech Pvt. Ltd
Client:NEC System TechnologiesLtd. (Current– NEC TechnologiesIndia PvtLtd)
JOB RESPONSIBILITY
 Installation and Configuration software & applications like office, Microsoft outlook, etc.
 Monitoring Antivirus MacAfee
 Configuring and managing Video Conference
 Installing and configuring of Network printers
 VMware installation and configuration
 Maintenance of networking components like UTP Cables, Hubs, Switches
 Co-ordination with vendors in order to resolve hardware related issue
 Installation and Configuration of client OS i.e. Windows XP, Vista and 7
 Troubleshooting of LAN
Sr. Desktop Support Engineer July 2008 – Nov 2011
AutomationNetwork,New Delhi,
JOB RESPONSIBILITY
 Configuring Mailing System with MS Outlook client
 Configuration & troubleshooting Network Printer related problems
 Performing systems setup, connectivity, hardware and software troubleshooting, server and
workstation performance optimization, repair and configuration

3.  Responsibilitiesincludeddesktopandlaptopandserverinstallation,useradministrationandpolicies,
some network administration, cable management, system upgrades and desktop support
 Performed inspections and maintenance on all types of desktop computers and peripherals
 Installation and Troubleshooting of Windows XP/Vista/7
 Removing Cabling problem. Crimp straight & cross over cable
Personal Information
Date of Birth : 28-jun-1981
Marital Status : Married
Languages Known : English and Hindi
Nationality : Indian
Hobbies : Listening to music and reading books.
Declaration
I, hereby declare that the all informations given above are correct to the best of my knowledge.
Place: NewDelhi (PUTTUKUMAR)