1. STEVEN GRAFTON WAREHOUSE & LOGISTICS OPERATIONS
52 Jacana Parade, Ballajura WA 6066 | 0421 450 419 | sgrafton@iinet.net.au
Efficiently manages warehouse & logistics operations, ensuring accuracy in stock and order fulfillment
with an emphasis on high-level service delivery.
Warehouse Operations, Supply Chain & Logistics specialist with 20+ years extensive experience Supervising Warehouse Operations &
Logistics, expertly managing staff, clients, logistics and suppliers to meet sustainable business objectives. Adept at working with high
volume stock lines in fast-paced environments (FMCG), moving seamlessly between tasks with no impact to service, quality or
accuracy, Superior interpersonal skills, which have been used effectively to interact with suppliers, providers and stakeholders.
Supervise, lead and motivate staff and report activity and performance to managerial teams, Unwavering commitment to workplace
safety with extensive experience developing and implementing standard work procedures to increase awareness and improve
workplace safety compliance, Service-driven and results-focused with a genuine commitment to the delivery of high-level service to
internal and external stakeholders. Quality credentials in Competitive Systems and Practices are complemented with 5S Validating and
Auditing System experience, with a genuine commitment to continuous improvement and the implementation and standardisation of
work procedures, policies and practices, to support and sustain any business goals and strategies.
Efficiently coordinated and supervised workflow scheduling and allocation, and supported the Warehouse Manager with daily/weekly
stock and activity reports, staff supervision, work performances and transportation/logistics needs. I am particularly proud of the
contributions I made to the development and implementation of standard work procedures and safety practices that drove awareness
and compliance and adherence.
SKILLS & EXPERTISE
 Warehouse Operations
 Pick, Pack & Dispatch Stock
 Cyclic Stock Counts
 Receipt Orders
 Freight, Logistics & Supply Chain
 Ensure a Safe Workplace
 Stock Control
 Inventory
 Data Entry
 Recruiting & Managing
 Order Processing
 Forklift Operation
 CPS & 5S
 Skills & Training/Matrix
 Work Instructions
 Dispatch
 Administration & Reporting
 OHS/WHS
Technology: MS Office Suite (Word, Excel, PowerPoint and Publisher); Outlook and Internet Explorer; Citrix; Movex; Iso-easy; P.O.S
(Point Of Sale); Retail One; Pronto; DBS; Scale; Manhattan; Smart Clips; WMS.
LICENCES & TICKETS
Drivers License Heavy Rigid (HR)
High Risk License: Forklift (LF); Stock Order Picker Forklift (LO) and Doggman (DG)
CAREER SNAPSHOT
BGC PLASTERBOARD | Warehouse & Distribution Supervisor 2015-2015
BUCYRUS/WESTRAC EXPANDED MINING PRODUCTS (EMP) | Warehouse & Logistics Coordinator/Supervisor 2011-2014
APC STORAGE SOLUTIONS | Forklift Driver/Warehouse Staff 2010-2010
MIRACLE RECREATION EQUIPMENT | Stores & Logistics Supervisor 2007-2010
CHARLES PARSONS & SON | Warehouse, Logistics & Customer Service 2004-2007
UNIVERSAL TEXTILES | Warehouse & Logistics Supervisor, Customer Service 2003-2004
AUSTRALIAN DEFENECE FORCE (ARMY) ROYAL AUSTRALIAN ARMOURED CORPS | Driver, Commander & Instructor 1982-1996
CAREER HIGHLIGHTS
As Warehouse & Logistics Coordinator with Bucyrus/Westrac (EMP), drove workplace safety awareness and compliance with the
development and implementation of standard work processes and safety practices, significantly improved QA/QC practices &
policies to meet Business requirements.
Enjoyed a highly successful and progressive 14-year Service career with the Australian Defence Force ( RAAC ), moving through a
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2. range of roles, leading Armoured Vehicle Crew members in training and drill lessons.
CAREER HISTORY
BGC Plasterboard Sep – Oct 2015
Warehouse & Distribution Supervisor (FMCG)
As part of the BGC Plasterboard Leadership team the Warehouse &Distribution Supervisor, I was responsible to the Warehouse &
Distribution Manager for supervising the BGC finished goods warehouse and distribution functions within safety, quality,
productivity and cost criteria. The Dispatch Supervisor is also the department's principle phone contact with transport suppliers and
stakeholders. I gained a working knowledge of the BGC Plasterboard's warehouse and distribution functions with a high level
working knowledge of the equipment and machinery used in the warehouse and distribution areas.
Ability and knowledge to make judgement on the acceptability of product quality for release, to take immediate action to halt the
dispatch of reject product, build and lead a team spirited environment, set targets to achieve budgeted levels of productivity and
safety, proficient written and oral communications with subordinates as well as superiors.
Ability to implement company and site policies, to supervise and train operators in the relevant skills to enable them to perform
their jobs safely and to the required high quality standards, to counsel operators as required on tasks and customer requirements,
communicate departmental needs to superiors and to other members of the Leadership team and obtain favourable response, a
good working knowledge of the Open Office and Email systems, strong organisational and time management skills, excellent
communication and interpersonal skills, able to lead and motivate staff, able to solve problems and address difficulties in the
absence of the Warehouse & Distribution Manager.
Selected highlights:
 Enhanced workplace safety awareness and compliance with the development of standardized work processes.
 Identify opportunities for improvement which benefit the company to improve its operations. Controls the efficiency of
warehousing and distribution operations.
 Ensures customer requirements with respect to delivery, time and quantity are met by overseeing the rail and road
distribution operations.
 Determines work requirements and allocates duties to Warehouse employees.
 Minimising loss in Distribution, administering policy and reviewing practices to prevent loss of stock or assets.
 Ensuring that all W&D staff are properly inducted and trained.
 lnitiate purchase of consumables for use by the department.
 Ensuring that all W&D machinery are kept maintained. log books up to date and liaise with Maintenance to ensure servicing
and repairs are done in a timely manner.
 Regularly assess each work station's activities to ensure that all work is carried out by all operators according to work
lnstructions and to ldentify areas of improvement
 Ensure all employee time sheets are completed and checked daily.
 Take an active role in the organisation, supervision and reconciliation of the department's monthly stocktake.
BUCYRUS / WESTRAC EMP (Expanded Mining Products) Mar 2011 – Nov 2014
Newly acquired EMP business division with 148 unique ex-Bucyrus model configurations to the WesTrac line-up including: Electric
Rope Shovels, Draglines, Hydraulic Excavators, Rotary Platform Drills, Underground Mining Equipment, Dump Trucks and High Wall
Miners.
Warehouse & Logistics Operations Coordinator
Initially recruited by Bucyrus to coordinate daily Warehouse & Logistic Operations, including the distribution of work tasks to staff,
the implementation of regular stock cycle counts and efficient freight transportation processes, as well as provide high levels of
customer service, taking and placing orders using internal software programs. Assisted the Warehouse Manager with daily running
of the warehouse, also implemented and reviewed Work Instructions and Safe Work Practices to formalize procedures and
processes, and increase safety within the warehouse. Conducted daily & weekly Warehouse Inspections and quarterly Safety
Audits within the Warehouse confines and Site Safety Inspections.
After merger with Westrac (EMP), in addition to above, implemented and reviewed Work Instructions and Safe Work
Practices/Procedures, Applied and implemented Caterpillar Production System, Competitive Practices & Systems and 5S Auditing
and Validation systems to improve warehouse effectiveness and productivity to better fall inline with current Buisiness goals and
Industry requirements for sustainability in the global and economic market.
Selected highlights:
 Enhanced workplace safety awareness and compliance with the development of standardized work processes.
 Identify opportunities for improvement which benefit the company to improve its operations. Controls the efficiency of
warehousing and distribution operations.
 Supervises the planning and layout of the warehouse with a view to implement improvements to warehouse processes and
facilities.
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3.  Ensures customer requirements with respect to delivery, time and quantity are met by overseeing the rail and road
distribution operations.
 Incident, Accident & Hazard reporting, investigation and resolution outcomes.
 Determines work requirements and allocates duties to Warehouse employees.
 Warehouse, Site & Safety inspections and auditing.
 Planning and implementing strategies on cartage rates, handling and storage arrangements.
 Minimising loss in Distribution, administering policy and reviewing practices to prevent loss of stock or assets.
 Consistently maintained accuracy in the receipt and control of stock, including data entry and inventory.
 Volunteered as a member of the Warehouse Site Emergency Response team as a Fire Warden and First Aider.
 Staff daily timesheet, Rosters & Call Out Roster.
 Compiling staff Training Matrix and Training Records kept up to date.
 Organising and conducting site Inductions and organizing Warehouse Training and Performance evaluations.
 Liasing with on site HSR’s and Safety Committee.
APC STORAGE SOLUTIONS (BASSENDEAN) Jul 2010 – Aug 2010
Australia’s leading manufacturer and supplier of office and warehouse storage systems.
Forklift Driver/Warehouse & Logistics Assistant (Contract)
Supported the smooth operation of a busy warehouse, ensuring all freight was correctly picked, packed and wrapped ready for
delivery to national and international clients. Loaded and unloaded freight vehicles using a forklift.
Selected highlights:
 Liaised with Warehouse Manager and Transport Coordinator to forecast freight volume and sizes, which drove improvements
in workflow scheduling and planning.
MIRACLE RECREATION EQUIPMENT (WANGARA) Apr 2007 – Jun 2010
Leading Australian designers, manufacturers and installers of Playground and Recreation Equipment.
Stores & Logistics Supervisor
Supervised all facets of the stores from picking, packing and preparing goods for freight, to the preparation of consignment notes
and liaison with freight companies. Maintained detailed stock inventories and supervised stores personnel, driving safe workplace
practices. QA & QC of manufactured components to ensure these met with stringent guidelines of head, foot, finger & Body
entrapments as per engineered drawings.
Selected highlights:
 Ensured all parts of equipment met QA/QC standards and drew up formalized procedures, the combined effects of which
ensured the company’s accreditation was reinstated.
CHARLES PARSONS & SONS (BALCATTA) Sep 2004 – Apr 2007
Established fabric/textile manufacturers and suppliers for application in fashion, sport, drapery, upholstery and home accessory markets.
Warehouse & Logistics Operations/Customer Service
Recruited to oversee warehouse operations, manage freight and transport, receipt and manage stock, and assist the Warehouse
Manager with daily operational tasks. Provided weekly reports on stock and inventory reports and actively participated in customer
service taking enquiries and placing orders via an in-house computer package.
Selected highlights:
 Improved workplace safety, communicating safe work practices and ensuring compliance with OHS legislation.
UNIVERSAL TEXTILES (OSBORNE PARK) May 2003 – Sep 2004
Long established, leading supplier of textiles and fabrics to commercial and individual clients in Western Australia.
Supervisor/Warehouse Manager/Logistics/Customer Service.
Managed warehouse functions spanning freight, transport, stock control, data entry and customer order enquiries. Picked, packed
and dispatched orders, and maintained all administrative processes.
Selected highlights:
 Increased accuracy by carefully matching stock batches with laboratory specifications and ensuring dye batch variations met
standards.
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4. EARLIER CAREER
Earlier career was spent with the Australian Defence Force (ADF), Royal Australian Armoured Corps. ( 1982 – 1996 ). Contributed
across a broad range of areas leading teams of Soldiers and Armoured Vehicle Crew members including which included training
activities and drill lessons.
During 14-year tenure with the ADF, I held a number of secondary employed roles including:
 John Septimus Roe Anglican Community School: Physical Education Assistant
 Australian Sand Still: Soil & Vegetation Stabilisation.
 Western Australian Tourism Commission: Advertising & Promotion Department.
CERTIFICATES & TRAINING
 Currently Studying Diploma of Logistics ( on line), 2015, units completed:
1. Develop and maintain operational procedures for transport and logistics enterprises
2. Manage Recruitment Selection and Induction Processes
3. Ensure team effectiveness
4. Manage Diversity in the Workplace
5. Manage People Performance
6. Ensure a safe workplace
7. Manage Risk
8. Manage fatigue management policy and procedures
9. Implement and monitor transport logistics
10. Manage a supply chain
 Chain of Responsibility, 2015
 License to Perform Dogging, (DG), 2014
 Certificate III Competitive Systems & Practices, 2013
 5S Auditing and Validation, 2013
 First Aid & Senior First Aid, 2012
 OHS Safety Representative Course, 2012
 Confine Small Workplace Emergencies, 2011
 Incident Investigation, (ICAM), 2011
 Compliance & Ethics Information Security, 2011
 Global Bribery & Corruption Awareness, 2011
 Preventing Workplace Harassment, 2011
 Drug & Alcohol Awareness, 2011
 Safety Tag & Sling Training, 2011
 Overhead Crane Training, 2011
 Manual Handling, 2011
 Certificate III Transport & Distribution (Warehousing & Storage), LO Stock Order Forklift, 2010
 Certificate II Transport & Distribution (Road Transport), LF Forklift, 2008
 Certificate III Transport & Distribution (Warehousing & Storage), 2007
Other: C.A.M.S Accredited General Official (National & State Off-Road Racing), National & State Rally Control), (National & State
TARGA WEST)
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5. VERBAL REFEREES:
Anette Gibson
Warehouse & Distribution Manager
BGC Plasterboard
P: (08) 9374 2911
M: 0402 857 644
Jose Robles
Warehouse Supervisor
Bucyrus-Caterpillar/WesTrac Pty Ltd
P: (08) 9377 9551
M: 0418 775 128
Tony Dickinson
State Sales Manager
Charles Parsons
P: (08) 6241 1600
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6. VERBAL REFEREES:
Anette Gibson
Warehouse & Distribution Manager
BGC Plasterboard
P: (08) 9374 2911
M: 0402 857 644
Jose Robles
Warehouse Supervisor
Bucyrus-Caterpillar/WesTrac Pty Ltd
P: (08) 9377 9551
M: 0418 775 128
Tony Dickinson
State Sales Manager
Charles Parsons
P: (08) 6241 1600
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