1. Stephanie Ruiz-West
7045 Sherman St. Apt. 3 | 713/591.9990 | sruiz0426@yahoo.com
OBJECTIVE
I am seeking to gain employment in an area where my skills will be challenged and
new learning opportunities are available. I am reliable, hardworking, and eager to
help the company rise in profit and reputation so that we may continue to attract and
keep loyal customers in this community.
Education
Robert E. Lee Baytown, TX Class of 1993
Blinn Jr. College, Bryan, TX
Positions Held
CUSTOMER SERVICE REPRESENTATIVE
Keais Records Retrieval
1010 Lamar St., Suite 1800
Houston, TX 77002
Responsibilities included but not limited to:
• Obtaining 400-500 records a month for Texas subpoenas;
• Obtaining 300-400 a month for facility specific queue: Wal-Mart, CVS, Walgreen’s
Pharmacy, as well as all Memorial Hermann Facilities:
• Establishing a rapport with custodians from various entities;
• Requesting payments for invoices received;
EXPEDITOR
Stratos Legal, LLC 03/14-05/15
4299 San Felipe, Suite 350
Houston, TX 77027
Responsibilities included but not limited to:
• Retrieval of medical records, affidavits, direct questions propounded by the witness,
employment records, and personnel records of patients for litigation purposes;
• Corresponded with attorneys, custodians of records, and business owners to
retrieve records in an expeditious manner so that we can get the records before
court dates;
• Followed up on emails, voicemails, and correspondence via regular USPS mail;
• Submitted payment for records via check and credit cards;
• Worked closely with all major copy services: Healthport, IOD, MMRA, ChartSwap,
ChartFast, as well as custodians of all healthcare facilities in the US as well as other
countries.

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OFFICE MANAGER
The Bennett Law Firm 03/03-01/14
Please Contact Mr. Robert Bennett 832-566-1490 or 832-506-4592
515 Louisiana St.
Houston, TX 77004
Responsibilities included but not limited to:
• Answering all incoming/outgoing telephone calls on a multi-line telephone system
and directing them to the appropriate persons;
• Collecting and distributing all incoming/outgoing correspondence as well as Fed-Ex/
UPS;
• Setting appointments, scheduling flights and hotel accommodations for
attorney/client meetings as well as personal travel for attorney and associates;
• Ordering all office supplies and maintaining inventory of office products;
• Writing checks to vendors as well as payroll, quarterly taxes and end of the year taxes;
• Meeting/greeting clients
• Filing, making copies, helping to maintain client files, faxing and general
correspondence as needed.
UNIT SECRETARY
College Station Medical Center 08/96-11/02
Pam Douglas –979-764-5100
1604 Rock Prairie Road
College Station, TX 77845
Responsibilities included but not limited to:
• Transcription of all Dr.’s orders;
• Answering of all patient’s call light buttons and relayed all messages to nurses or
appropriate departments;
• Ordering of all tests and diets per doctor’s orders;
• Transferring of all medication orders to medication administration sheets (MARS);
• Answering of all incoming calls and directing to appropriate persons;
• Offered assistance to nurses in patient’s rooms as necessary;
INTAKE SPECIALIST
City of Bryan/College Station Library 09/94-06/96
Please Contact Lucinda Hill at 979-764-3416
1818 Harvey Mitchell Parkway South
College Station, TX 77840
Responsibilities Included but not limited to:
• Issuance of library cards to all patrons;
• File all incoming books/media
• Transport mail, payroll checks, and books between the Bryan Public Library and
College Station Library on a daily basis using a municipal vehicle for our inter-library
loan system;
• Repair any damaged material;

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• Assist the librarian on an as needed basis.
References
Jimmie Carter, Gordon, Elias, & Seely 832-367-4232
Lisa Ramirez, Axia Resources, 832-606-5752
Mark David, Honeywell International, 713-545-1425