1. Jerusha Messner 61 W. Bridlewood Ct., Shelton, Washington 98584
Phone: (360) 489-5978 • E-mail: JerushaMessner@gmail.com
Career Profile Career professional seeking a position in a medical office where I can utilize my work experience
to benefit patient care.
Summary of Qualifications
Medical Skills
• Medical Terminology • Human Anatomy
• Athena EMR • Referrals /Authorizations
• Epic / One Health Port • Light Coding
• HIPPA Guidelines • Insurance and LNI Verification
Computer Skills
• Typing 35+ wpm • Excel spreadsheets • Scanning / Barcode
• MS Word documents • Data entry
• E-mail/Internet • 10 Key Calculator
Personal Qualifications
• Consistently demonstrate exceptional customer service with over 300 patients a week for 3 Specialty
Orthopedic Surgeons, 1 PA-C
• Excellent verbal and written communication skills with Doctors, MA’s, Reception, Multiple Insurance
Companies and Medical facilities
• Capable of handling multiple responsibilities with keen attention to detail
• Proven ability to work effectively with staff and management at all levels
• Familiar with insurance authorization procedures
• Excellent time management, organized, motivated, responsible and reliable
Professional Experience
Customer Service / Management
• Enter customer information, Organize, file, update database
• Resolve complex customer issues
• Build and maintain customer base
• Answering multi-line phones
Clinic Prep – Care Coordinator /Healthcare Support
• Protect the security of medical records to ensure confidentiality i.e. HIPPA
• Retrieve patient medical records, referrals for physicians, technicians, or other medical personnel i.e,
Securing authorizations, retro referrals from Insurance companies or outside providers
• Make sure Physicians are scheduled accurately
• Prep Patient Charts, review records for completeness and accuracy in a timely manner.
• Process scanned and classify medical documents in EMR data base
• Review records for completeness, accuracy
• Maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify,
store, or analyze information
Education
Education
• High School Graduate – E.B Walker High School; Puyallup, WA
• Gene Juarez – Cosmetology College; Federal Way, WA
Chronological Employment
Express Professionals – Olympia Washington 2014-Present
OOA 9/28/2014 – 3/20/2015 Temp Contract
Mackert Automotive – Gig Harbor, Washington 2012-2013
Receptionist / Assistant Service Writer
Bruce Titus Automotive Group – Olympia, Washington 2007--2008
Receptionist / Customer Service Floater

2. The Purple Cow Co - Shelton, Washington 2001-2007
Salon Manager