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Jeffrey Field CV 2016

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Jeffrey Field CV 2016

  1. 1. Jeffrey T. Field 276 Owosso Ave Fairlawn, OH 44333 (Cell) 234-303-7638 email: fieldfamily@gmail.com PERSONAL A seasoned manager who works smoothly and efficiently with both customers and Staff. Experience in a variety of businesses has developed proven techniques in Accomplishing objectives. Excellent inter-personal skills. A team player. EMPLOYMENT Center Director, Octapharma Plasma Inc. Cleveland OH and Charleston WV Responsibilities: The Center Director manages and oversees donor center staff and operations, including production, quality compliance, finance, HR, and IT. Acts as a liaison with all corporate functions to ensure center compliance and performance. Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP), and regulatory guidelines. Accomplishments: Leader of a team of up to 50 employees responsible for opening and operating two successful Blood Plasma Centers. I managed the opening of a new Cleveland OH center leading it to the fastest growing center ever for the company. Within one year I was able to bring the center production to over 2000 donations per week while meeting all compliance regulations and successfully passing all audits. Have managed to lead the Charleston WV center through 3 FDA audits, CLIA audits, PPTA audits, State Health Department Audits and Internal audits all with no citations or Critical findings. As a result the Charleston WV center was operated a very high level of compliance. Have managed to mentor and train staff in which many have been promoted in to leadership positions, Have managed to establish a culture of uncompromising personalized customer service within the center. This has resulted in increased production due to both the customers and employees being happy with the level of service provided. Jan. 12, 2009 – Jan. 27, 2016 Chrome Consultant, Triple S Harley Davidson, Morgantown WV. Responsibilities: Consult and work with customers to help them select the best parts and accessories to customize their motorcycle. Apr. 2008 – Jan. 2009 Page 1 Jeffrey T. Field 276 Owosso Ave
  2. 2. Fairlawn, OH 44333 (Cell) 234-303-7638 email: fieldfamily@gmail.com EMPLOYMENT (Continued) Registration Specialist, West Virginia University Hospitals, Morgantown, WV Responsibilities: Greets and receives the patient into the health care system. Manages the registration process to ensure the financial viability of WVUH. Responsible for accurate and timely interviewing of patients and/or relative in a courteous manner to obtain registration data based upon comprehensive data elements to complete the registration process. Ensures that all state/federal regulations are met. Performs pre- registration/registration/scheduling in person and via telephone interviews. Initiates and coordinates the information necessary for prompt and efficient admission, transfer or discharge of patients in compliance with state and federal regulations. Nov. 17, 2007 – Apr. 18, 2008 Plasma Center Manager, Bio-Medics Inc. Morgantown WV 26505 Responsibilities: Supervise the operations within the facility. This includes maintaining compliance with all federal, state, local and company regulations related to quality of product, employee and donor safety. Provide leadership to ensure donor retention, high customer service levels, production monitoring and cost data. Manage facility audit processes and helps to resolve any related issues that arise from the audit. This includes collaborating with Regional Manager and management team to prepare for and host internal and external auditors and ensuring timely response and closure to audit observations. Perform analysis of related data to promote efficient operations. This includes forecasting and attaining production and cost goals, while assuring compliance with Bio- Medics, local and federal regulations. Resolve related facility issues and manage inquiries for facility information. May assist in center production issues. Manage center staff. Includes staff communication, providing feedback to employees, developing employee talent, administering compensation, and assisting in management of the recruitment process. May support and conduct management training. Dec. 26, 2006 – Oct. 10, 2007 Page 2 Jeffrey T. Field 276 Owosso Ave
  3. 3. Fairlawn, OH 44333 (Cell) 234-303-7638 email: fieldfamily@gmail.com EMPLOYMENT (Continued) Insurance Specialist, West Virginia University Hospitals, Morgantown, WV (Chestnut Ridge Hospitals mental health facility). Responsibilities: I am responsible for managing the patient during pre and post service access processing. Management includes verification/certification of patient care services and assistance with denial management issues to ensure the financial viability of WVUH. Responsible for securing registration data based upon comprehensive data elements, financial education/counseling, insurance verification, provision of clinical information for pre-certification, authorization and third party claims management. Interviews Patient and arranges alternate methods of payment. Ability to calculate patient co-payments and deductibles based upon benefits processing. Knowledge of all aspects of payer relations, claims, adjudication, contractual claims processing and general reimbursement procedures. Maintains knowledge of revenue cycle operations, third party reimbursement regulations and medical terminology. Uses excellent customer service, written and oral communication skills. Provides customer support and resolved problems that may arise as a result of customer inquires. Nov. 22, 2004 – Dec. 22, 2006 Night Manager, Stroker’s Billiards, Morgantown, WV Responsible for night operation of billiard hall incorporating a restaurant, bar, kitchen, video gambling and arcade. Supervise all staff, balance registers and order product. Enforce compliance with liquor laws and handle all customer service issues. Assure a clean, pleasant entertainment atmosphere. June 2003-November 2004 Owner/Operator, Field & Stream Sport Shop, Morgantown, WV Sold full line of hunting and fishing products as well as firearms and other sporting equipment. Held a Federal Firearms license and maintained all federal regulations and proper care and disposition of federal gun records. Responsible for all business activities of this business with $ 300,000+ in annual sales. August 1999- February 2003 Collection Specialist II, American Red Cross, Johnstown, PA Responsible for specialized blood draws and by-products. Established an Aphaeresis Department in Beaver, PA to provide much needed platelet phaeresis products for the Johnstown region. Built department up from four procedures/once a week to nine daily/four days a week. Maintained compliance with FDA quality controls to ensure safe and potent products. At full capacity, this department now provides 25% of the platelet phaeresis products for the hospitals served by the ARC, Johnstown Region. Also Developed health histories, performed phlebotomies, and processed units of blood on bloodmobiles in the Morgantown, WV area. November 1992- August 1999 Page 3 Jeffrey T. Field 276 Owosso Ave
  4. 4. Fairlawn, OH 44333 (Cell) 234-303-7638 email: fieldfamily@gmail.com EMPLOYMENT (Continued) Facility Manager, Sera-tec Biologicals, Toledo, OH Facility involved in the collection and processing of blood from plasmaphaeresis donors. Supervised and evaluated work quality and performance of 15 to 20 employees and supervisors. Responsible for all medical charts, work schedules, payroll, inventory control, meeting production goals, advertising and the hiring and training of new employees. October 1990- March 1992 Evening General Supervisor, Sera-Tec Biologicals, Morgantown, WV Responsible for the health and safety of 300 to 500 plasmaphaeresis donors per week. Performed training and supervision of 20 employees in the departments of donor floor, processing room, screening area and quality control. Assured compliance with all FDA, State and Sera-Tec regulations pertaining to donor care and eligibility to ensure a quality and potent blood by product to help save lives. January 1988- October 1990 EDUCATION GED Phlebotomy Certification Alternative Learning Center International Academy 177 Holland Ave Of Phlebotomy Sciences Westover, WV 26505 Industrial Mine Maintenance A + Certification in PC Repair Vocational Technical Center Vocational technical center 1000 Mississippi Street 1000 Mississippi Street Morgantown WV 26505 Morgantown, WV 26505 Certified PCS2 Advanced Repair Technician Certified by Haemonetics corporation Braintree MA 02184 Page 4

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