1. Stephanie Ergle
1901 Sharon Oaks Lane apt. 203
Charlotte, North Carolina 28210
Cell: 925-250-2839
E mail: nikiergle@yahoo.com
_____________________________________________________________________________________________
PROFESSIONAL EXPERIENCE
Hillsborough County Schools Tampa, Florida
Substitute Teacher April 2010 - June 2012
 Provide extra assistance to students with special needs, such as non-English-
speaking students or those with physical and mental disabilities.
 Supervise students in classrooms, halls, cafeterias, school yards, and
gymnasiums, or on field trips.
 Tutor and assist children individually or in small groups to help master
assignments and to reinforce learning concepts presented by teachers.
 Enforce administration policies and rules governing students.
 Present subject matter to students under the direction and guidance of
teachers, using lectures, discussions, or supervised role-playing methods.
 Organize and supervise games and other recreational activities to promote
physical, mental, and social development.
 Use computers, audio-visual aids, and other equipment and materials to
supplement presentations.
 Distribute tests and homework assignments and collect them when they are
completed.
 Take class attendance and maintain attendance records.
 Prepare for assigned classes and show written evidence of preparation upon
request of immediate supervisors.
 Prepare and implement remedial programs for students requiring extra help.
 Provide disabled students with assistive devices, supportive technology, and
assistance accessing facilities such as restrooms.
 Meet with other professionals to discuss individual students' needs and
progress.
 Plan and supervise class projects, field trips, visits by guest speakers or other
experiential activities, and guide students in learning from those activities.
 Confer with other staff members to plan and schedule lessons promoting
learning, following approved curricula.
Walmart Gibsonton, Florida
Cashier August 2009- April 2010
 Ensure friendly, accurate, and quick customer service.
 Cash handling and balancing.
 Add on sales.
 Promoting the sale of the Walmart Credit plan.
 Maintaining area by cleaning and restocking.
Cold Water Creek Brandon, Florida
Assistant Manager February 2007- January 2009
 Provide customer service by greeting and assisting customers, and responding
to customer inquiries and complaints.
 Monitor customer preferences to determine focus of sales efforts.

2.  Review operational records and reports to project sales and determine
profitability.
 Direct and supervise employees engaged in sales, inventory-taking, reconciling
cash receipts, or in performing services for customers.
 Monitor sales activities to ensure that customers receive satisfactory service
and quality goods.
 Instruct staff on how to handle difficult and complicated sales.
 Hire, train, and evaluate personnel in sales or marketing establishments,
promoting or firing workers when appropriate.
 Assign employees to specific duties.
 Enforce safety, health, and security rules.
 Examine merchandise to ensure that it is correctly priced and displayed and that
it functions as advertised.
 Plan and prepare work schedules and keep records of employees' work
schedules and time cards.
 Examine products purchased for resale or received for storage to assess the
condition of each product or item.
 Establish and implement policies, goals, objectives, and procedures for their
department.
 Confer with company officials to develop methods and procedures to increase
sales, expand markets, and promote business.
 Formulate pricing policies for merchandise, according to profitability
requirements.
EDUCATION
Brandon High School Brandon, Florida
High School Diploma, May 1991
University of South Florida Tampa, Florida
English Literature, May 1995
Additional Skills
 Classroom management for diverse populations.
 Clear and effective communication skills
 Motivating students into action
 Interactive teaching/learning
 Adapting lesson plans to fit a variety of learning styles
 Computer proficient inSmart Board, Microsoft Office, Outlook, Excell, Power
Point, and Prezi