More Related Content Similar to Koen Steven: Customers Wanted - TSD17 (20) More from StartUps.be (10) Koen Steven: Customers Wanted - TSD1710. Use different tactics
or traction channels
‣ Network
‣ Early adopter program
(again: paying customers only)
‣ Referrals
11. Goal :: 10 unaffiliated customers
‣ Outbound targeted emails
‣ Referral
‣ Inbound requests
‣ Network
15. The sales process has changed
0%
Looking for a solution
100%
Buying the solution
I do my own research before
I contact a sales rep57%
70%
Sales process
17. “ 88% of respondents said
they trust online reviews
as much as a personal
recommendation.“
21. “ Companies with advocate
marketing programs can
receive up to 17,5x more
product reviews.“
25. ( eMarketer.com )
Customer and employee referrals
Website
Social Network
Paid Search
Sales generated
Marketing & advertising
Trade show
Partner
Webinars
LinkedIn
Email campaigns
Events
Lead list
Others 1,07%
0,02%
0,04%
0,07%
0,34%
0,44%
0,48%
0,55%
0,78%
0,94%
0,99%
1,47%
1,55%
3,63%
The power of referrals
Lead-to-Deal conversion rate
29. Tips & Tricks
Ask for the sale
Do stuff that does not scale
Get 10 unaffiliated customers
Sell through these customers
30. How strong is your
Brand Advocacy Index?
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