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Brussels Tech Startup Ecosystem
Barometer 2017
“If you just work on stuff that you like and you’re
passionate about, you don’t have to have a master
plan with how things will play out.” - Mark
Zuckerberg, founder of Facebook.
Authors	of	the	study:
Michaux	Adeline,	Facilitating	Innovation	between	Startups	&	Corporates	@Startups.be
Rangoni Philippe,	Business	Development	Director	@Startups.be
Perez	Agustina,	Data	Scientist	@Startups.be
Frederik,	Content	Manager	@Startups.be
Main	contributor:
Cabinet	Gosuin - Insights	and	Financial	support
Introduction
This barometer deep dives into the tech startups ecosystem in the
region of Brussels. Information about startups keeps coming in the
media. Startups seem to be popping-up everywhere!
What is the impact of those startups on our society? Which are the
stakeholders fostering their success in this thriving environment? How
favorable is the Brussels region, as an ecosystem, for the startups to
emerge and grow?
This barometer focuses on Tech startups across all sectors, drawing
conclusions based on our team’s in depth knowledge of the ecosystem
as well as the insights gained from the analysis of the Startups.be data
base, a survey filled by 10% of the Brussels tech startup founders, and
29 qualitative interviews.
This has been made possible thanks to the collaboration of startup
founders, various stakeholders of the startup ecosystem and the
support of the region of Brussels.
Statistics highlighted in the
Barometer come from 2 sources:
1) Startups.be Data Base - 400
Brussels Tech Startups
2) Survey filled by 10% Brussels
startups founders
Qualitative Interviews with:
• 14 startup founders
• 10	incubators/	Startup	
Studio/	public	organizations	
• 4	investors	&	1	Corporate	
Innovation	manager
AGENDA
Tech	Startup	
Impact	
Indicators
Tech	Startup	
metrics	&	
strengths
Tech	Startup	
Challenges	&	
Stakeholders	
Mapping
Entrepreneurs	
behind	the	
Tech	Startups
Qualitative Interviews - Startupers
Thomas Gobeau, CEO at AproPlan
Sinouhe Monteiro, CEO at Ewala
Anna Balez, CEO at TaleMe
Sophie Flagothier, Co-founder at YouMeal
Jonathan Schockaert, CEO at ListMinute
Arik Azoulay, CEO at 26Lights
Itay Rosenfeld, CEO at Voxbone
William Detry, CEO at Sharemypark
Morgane Vouche, CEO at RisingTrack
Emna Everard, co-founder at Kazidomi
Remy Tasse, CEO at YouMeal
Aurelie Mercx, CEO at ITeachYou
Xavier Corman, CEO at Edebex
Maxime Champoux, head of
Product at IbanFirst
Qualitative Interviews - Stakeholders
Thibaud Elziere, Founder at eFounder
Augustin	van	Rijckevorsel,	CEO	at	
Barefoot
Anis BEDDA,	co-founder	at	
Transforma
Gianluigi Arialdi, CEO at BLSI
Cecile	Jabaudon,	Operational	
director	at	MIC
Nicolas	Vautrin,	Team	Leader	
recherche industrielle et	innovation	
at	Innoviris
Ariane	Wautelet,	Team	leader	&	
Policy	advisor,	policy	and	
monitoring		Team	at	Innoviris
Christian	Mugisha,	Open	Innovation	&	
Digital	Mentor	at	Axa
Juan	Bossicard,	manager	of	the	ICT	and	
creatives	industries	at	Impulse
Olivier	Belenger,	CEO	at	Eebic and	
Seeder	Fund
Jean	Zustrassen,	CEO	at	Belcube
Ibrahim	Ouassari,	CEO	at	MolenGeek
Olivier	Witmeur,	managing	director
at	Solvay	entrepreneurs
Lou	Hamonic,	Software	Cluster	
Coordinator
Vincent	Baille at	M-Village
Nicolas	Pary at	M-Village
Data Base & Surveys
Startups.be Data Base
• Startups.be Data Base includes about 2000 Belgian Startups profiles (including about 430 projects un-displayed
to the public users as they don’t have a VAT number yet);
• The data base has been updated continuously by 10 people since 2015;
• Data are input automatically using different crunching sources (Ex: Crossroads Bank for Enterprises,
traditional/social media, other data bases);
• In addition, startups edit their profile themselves to complete it with even more up-to-date or “un-crunchable”
information.
Survey done for the Barometer 2017
• The survey was used to measure elements that aren’t available in the Data base or that founders might not want
to disclose. For that reason, it is anonymous.
• It has been sent to 400 startup founders and filled by 10%.
Summary75%	of	Brussels	
startup	founders
would recommend
to	their friends to	
create their
startup	in	Bussels
Choosing Brussels region as the place to launch a startup has its pro’s and con’s. However, pro’s are beating con’s
according to the 75% founders who would recommend their friends to create their startup in Brussels. That being said,
you won’t be surprised to learn that per inhabitant, Brussels is the Belgian region with the highest density.
How is the Brussels high startup density beneficial to its citizens? From improving health services to the way we interact
with our government, startups contribute to build a better society. Next to being a sustainable source of innovation,
Brussels Tech startups also generate employment. More than ¼ of the resources are freelancers in 73% of Brussels Tech Startups. Through their
flexibility and sense of purpose, some startups provide millennials and others with what they’re missing in bigger corporates.
With 60% of the startups created after 2011 and 72% internationalized, Brussels entrepreneurial mindset is booming! Media & Entertainment,
Healthcare, Marketing and Sales, Finance and Creative Industries, are the top 5 sectors in which entrepreneurs build their startups although some
less “crowded” sectors are better at raising funds.
Talent recruitment is by far the biggest challenge of Brussels Startups, followed by internationalization, raising funds to scale and build a strong
network/access corporate decision makers.
The profiles of the entrepreneurs behind the Brussels Tech Startups are very diverse with respectively 12.5% and 19% of the Brussels Tech Startups
lead by woman and foreigners. Last but not least, 82 entrepreneurs enjoyed the experience so much that they created multiple enterprises!
Startup Impact Indicators
Startup	contribution	to	a	better	society
“There’s	lots	of	bad	reasons	to	start	a	company.	But	there’s	
only	one	good,	legitimate	reason,	and	I	think	you	know	what	
it	is:	it’s	to	change	the	world.”	
Phil	Libin,	CEO	of	Evernote.
Entrepreneurship	
is	a	must	to	keep	
a	nation	
competitive,	
create	
employment	and	
insure	life	quality
“There isn’t any sustainable economy without
entrepreneurship and innovation. Indeed, within 10 years,
most jobs will be automated. The only way to stay in the top 20
is to innovate.”
Itay Rosenfeld, CEO at Voxbone
Government
Education
Security
Health
Mobility
Environment
Startups	contribute	to	a	better	world
Fast and customer centric, startups
contribute to improve or revolutionize
the most challenging sectors of our
society, building a better world.
To name a few, Citizenlab, Apprentus,
Strategic Water, BePark, Nviso and
Doctor Anytime are putting technology
at the service of our society.
That’s why Brussels Capital Region
values entrepreneurship so much.
Brussels	Tech	Startups	&	employment
With ever increasing job automation
and recent mass redundancies from
well established groups such as
caterpillar and ING, it is critical to create
new jobs.
With c.3000 startup employees in
Brussels hired by various startups, they
contribute to the battle!
Furthermore, 100% of the interviewed
startups plan on hiring more people in
the 12 coming months.
c.3000	jobs
&	more	hiring	
planned
Free-lancers	find	jobs	thanks	to	startups
Ø Startups and Free-lancers are a perfect match
“Specialists are often free-lancers. They want to see other clients to learn from
various cases. That way their skill acquisition is accelerated and they can bring
this competences to Edebex, as long as their other clients aren’t competitors.”
Xavier Corman, CEO at Edebex
“Developers have to stay up-to-date and we don’t need one full time. It is better
for all parties if developers work for many customers.”
Emna Everard, co-founder at Kazidomi
Ø A snowball effect on employment
“Startups have recourse to subcontracting which creates a snowball effect on
employment!”
Ariane Wautelet, Team leader & Policy advisor at Innoviris
73%	of	startups	hire	
more	than	¼	of	their	employees	
with	a	freelancer	status
Subsidies	granted	to	startups	generate	employment
62%	of	startups	allocate	
a	portion	of	the	grant	received	
by	the	government	to	
employment
In order to scale, Startups need people
with the right competences which is
often difficult to finance when the
startups don’t generate high revenue
yet. Thanks to the region support, 62%
of the startups receiving grants
allocate a portion of this grant to
employment. Almost 25% of startups
even allocate more than half of their
grants to hiring employees.
Tech Startups metrics & strengths
What	are	Brussels	Tech	Startups	good	at?
“It’s	not	about	ideas.	It’s	about	making	ideas	
happen.”	– Scott	Belsky,	co-founder	of	Behance.
54%	
don’t	have	
entrepreneurship	
running	in	the	family
Since	2011,	
Brussels	
Startups	
have	been	
popping	up	
like	
mushrooms!
Brussels	– Highest	Belgian	Tech	Startups	density
With c.400 startups and over
1.150.000 inhabitants, the
region of Brussels has the
highest Tech startups density
per inhabitant. Across Belgian
regions.
Highest Startups Density
1,5	per	10.000	
inhabitants
3,4	per	10.000	
inhabitants
1,2	per	10.000	
inhabitants
Brussels	– Coaching	up	on	other	startup	Hubs
With about a third of
Amsterdam startup density,
Brussels is catching up on
other startup hubs, slowly but
surely!
It even exceeds the number of
startups per inhabitant in
Lisbon!
Brussels a startups hub?
Brussels
3,4 startups	per	
10.000	
inhabitants
Amsterdam
10,7	startups	
per	10.000	
inhabitants
Lisbon
2,2	startups	
per	10.000
inhabitants
Some	super	stars	stand	out!
While Brussels ecosystem is catching up with
more and more startups emerging, some super
stars have already shined with international
awards!
2015: shortlist of the Ashden Sustainable Travel
Awards
Ø Tapazz
2016: Most popular initiative among all 78
companies funded by CreatiFI
Ø sCool
2017: winners of the Digital Pitching Forum run
by the UK Department for International Trade
Ø AproPLAN
Ø IOT Factory
Ø Cloudalize
Brussels	remains	a	young	startup	ecosystem
Growth
11%
Mature
11%
Formation
5%
*Maturity	determined	based	on:	founded	date;	funds	raised;	revenue;	#employees
Brussels	is	a	young	
startup	ecosystem	
with	only	11%	of	scale-
ups.	It	is	waiting	for	its	
first	unicorn!
Validation
73%
Brussels’	share	
of	B2C	startup	is	
higher	than	
national	average	
(41%	vs.	33%),	
but	B2B	startup	
remain	
predominant
For	B2C	startups,	success	is	all	about	customers	
acquisition	and	retention	
14%	of	interviewed	
startups	have	more	than	
10.000	users
For B2C startups, success is all about building a
strong user community. Most Brussels Tech
Startups active in B2C agree to say that Brussels is
a great place to test a B2C solution, even if only
14% managed to reach more than 10.000 users.
“With a dense and diverse population, Brussels
customers are particularly nice, understanding the
« first trial imperfections » which is not the case in
Paris.”
Anna Balez, CEO at TaleMe
Test	your	B2C	solution	in Brussels,	
scale	abroad!
Media	&	
Entertainment,	
Healthcare,	
Marketing	&	Sales,	
FinTech and	
Creative	Industries	
represent	together	
+45%	of	all	Brussels	
Tech	startups
+45%
Zoom	on	sub-categories	of	the	top	3	industries
Media	&	Entertainment Healthcare
Marketing	&	Sales
Sectors	booming	since	2015
Ø Mobility
Ranked number 8th city with worst traffic in Europe, Brussels
citizens are craving for mobility solutions. That explains why so
many startups are emerging in this sector. Hopefully those
startups will make Brussels citizens life easier!
Ø Commerce & Shopping
Brussels inhabitants are keen to leverage opportunities arising
with trends such as click and collect, enhanced shopping
experiences in brick and mortars and collaborative economy to
name a few.
Ø Creative Industries
In 2015, 6 new startups were launched in creative industry. In
particular, FashionTech and Gaming are motivating Brussels
entrepreneurs!
Mobility
Creative	
Industries
Commerce	
&	
Shopping
Commerce	&	
Shopping
Brussels	region’s	investment	choices
FinTech
RegTech
eHealth
Media	&	
Entertainement
Ø Media & entertainment
Most represented sector by startups in Brussels, Media and entertainment is meant to grow
with Brussels investing dedicated funds to audio visual.
Ø Focus on Fin Tech
With a dynamic ecosystem stimulated by initiatives such as B-Hive, FinTech Startups are
already numerous in Brussels. The arrival of companies like Luid will most probably strengthen
the position of Brussels as a financial hub.
Ø Focus on RegTech
Simplifying	the	regulatory	landscape	is	a	huge	challenge	that	some	successful	Brussels	
startups	are	tackling.	As	an	example,	Collibra helps	multinational	corporates	adapt	to	different	
rules	within	50	countries.
Ø Focus on eHealth
E-health is definitely a strong focus of Brussels with a dedicated incubator called BLSI.
Hidden	potential
Although not yet part of the sectors that Brussels has chosen to
focus on, Brussels has the potential to become a hub for
collaborative economy and CIVIC Tech.
Ø Collaborative Economy
Belgium became pioneer in collaborative economy when allowing peer-to-peer
services to be remunerated with only 10% of tax and a maximum of 5100€ a year
before having to change status. We have the potential to attract more startups for
which this law is crucial!
Ø CIVIC Tech
“Brussels should invest in CIVIC Tech. We have the commission, the parliament and 3
regions that need to be modernized.” Lou Hamonic, Software Cluster Coordinator
Proportion	of	Brussels	startups	using	each	below	technology
Most	frequently	used	technology:	Data	Analytics!
More than 60% of Brussels
Tech Startups use Data
analytics, followed by 50%
developing SaaS and more
than 30% busy with AI and
Mobile Tech. More than
20% also uses IoT and social
network to build tomorrow’s
solutions.
Popular	Technologies
Brussels	invests in	IoT,	Blockchain,	AI	and	VR
Ø Fab labs
Brussels has launched 4 fab labs across the city. In those fab
labs anyone can come and work on high tech project using the
shared machines.
Ø Digityser
Brussels invests heavily in Blockchain, AI, IoT and VR. Amongst
other, talents can learn those skills at Digityser.
Ø Media Center
Brussels is considering to create a media center in order to
encourage entrepreneurship in audio visual. That way, we can
attract post production activities in Belgium and leverage the
tax shelter. The perfect place to develop VR.
31
72%	of	the	
Brussels	Tech	
Startups	are	
active	in	
foreign	
countries
72%	
Internationalized
Brussels	Tech	startups	are	making	business	all	over	the	world
39%
14%
11%
17%
14%
Expansion	Plan
While 39% of the Brussels Tech Startups
are already active in some EU countries,
89% would like to expand there!
Half of the Brussels Tech Startups
interviewed have chosen to expand their
business in France. The Netherlands
comes second with ¼ .
After the EU countries, the second most
desired expansion destination is North
America with 31%, followed by Asia 17%.
*Out	of	the	72%	startups	active	abroad,	here	is	a	proportion	of	startups	active	in	the	
different	continents
International	business	generates	revenue
Revenue	generated
Shall we dare saying that Brussels Tech Startups are born
global?
Well, here comes the facts: 65% of them generate revenue
abroad! This include 27% making more than ¼ of their total
revenue abroad, 19% making more than ½ and 11% making
even more than ¾ !
“Competition is tougher in The UK or France for example. To
stimulate the Belgian Startups growth abroad, we have to
cultivate the revenue culture to make them fight harder
against foreign competition.”
Olivier Belenger, CEO at Seeder Fund
27%	generate	more	
than		¼		revenue	
abroad!
21%	of	Brussels	
Tech	startups	
raised	funds,	the	
rest	never	raise	
funds	at	all
21%
Proportion	of	startups	raising	funds	at	seed	level	and	further
Early-seed funds are the
easiest funds to raise
Brussels startups are quite good at raising
early-seed funding but struggle to raise
funds to scale.
Amongst startups that raised funds, 22%
have manage to raise late-seed funds
which is quite a good achievement!
Even better, 10% have managed to raise
more than 5M! A promise to scale?
17%
39%
22%
10%
Pre-seed:		<	100k
Early-seed	:	100k	to	500k
Late-seed	:	500k	to	1M
14%Serie A,B,C	:	1	- 5M
Serie A,B,C	:	5M	+
Early	stage	startups	receive	great	support	in	Brussels
The difficulty level of raising funds to validate the market fit and/or
develop a minimum viable product is rated less than 2,5/5 by the
Brussels Tech Startups.
Ø 29%	startups	received	more	than	100k	subsidies
“We hired an expert who took all the application steps to get us 500k of subsidies. This
way, we focused on our core business and avoided to raise seed money at a very early
stage at which investors asked a lot of shares.” Remy Tasse, CEO at YouMeal
Ø 39%	of	startups	raising	funds,	raised	between	100k	and	500k	
The flexibility, speed and methodology required to evaluate startups VS SMEs are
different. In France, Xavier Niels’ fund invests in 2 startups a week, 150K each. We miss
that in Belgium. Christian Mughisha, Open Innovation Manager at Axa
Seeder Fund was born from the need to analyze startups cases faster. We invested in
more than 1 startups/month since we started. Belgium needs 15 additional millions in
new or existing seed funds to kick-off all the early stage startups with potential.
Olivier Belenger, CEO at Seeder Fund
Difficulty	level
Although, Supply Chain, Real
Estate and Mobility are not in the
top 5 industries with the largest
numbers of Brussels Tech startups,
they represent together close to
30% of the total funding raised
across all industry.
While Financial Services is the 4th
biggest startups sector in Brussels,
it counts for close to ¼ of the total
money raised by Brussels Tech
startups.
The	Most	popular	industry	for	entrepreneurs	aren’t	
always	the	industry	attracting	investors
Attractive Industries for Investors
106M
Top	stars	of	investment	raising!
Focus on business results
before raising money, is key!
“We lost a lot of time trying to raise
funds too early. It takes 6 months for a
person full time to raise funds. It would
be more efficient to use this time to
generate revenue with which raising
funds becomes way easier.”
Jonathan Schockaert, CEO at ListMinut
8M
12M7M
5M
Improvement	of	Innovoris Subsidy	process
Subsidy	Paradise
Ø A long process with limited possibilities
Many startups claim that it is very time consuming to generate the requested
documents to obtain subsidies. It takes the focus of key resources away from the
core business. In addition, no matter how good is a project, it might not fit with
the restricted criteria.
“Writing a detailed business plan when you’re early stage is bullshit. We all
know that we might pivot.” Maxime, Product chief at IbanFirst
Ø Broaden the possibilities to support innovation
By adopting 2 new prescriptions, Innoviris gets 2 major improvements: (1) they
can finance a larger variety of projects from “feasibility study” to “product
research”. (2) their intervention are better tailored to specific needs of different
project development phases.
“Help to early stage startups is now specific with amount limited to 100k.”
Ariane Wautelet, Team leader & Policy advisor at Innoviris
Support	a	wider	
variety of	projects	and	
development phases
Startups Challenges &
Stakeholders Mapping
"When	everything	seems	to	be	going	against	
you,	remember	that	the	airplane	takes	off	
against	the	wind,	not	with	it." Henry	Ford,	
founder	of	Ford	Motor	Company.
Recruitment	
is	by	far	the	
biggest	
challenge	of	
Brussels	
Tech	
Startups 5.	Build a	strong network	&	access corporate
decision makers
4.	Develop	International	Expertise
3.	Raise	Funds	to	scale
2.	Recruit Sales	Profile	
and	acquire Sales	skills
1.	Recruit Tech	Profile	
and	acquire Tech	skills
4.19/5
4.17/5
3.84/5
3.62/5
3.43/5
*	Startups	have	rated	the	difficulty	level	of	various	challenges	on	a	scale	of	5,	resulting	in	
the	top	5	challenges	above
Challenge	1: Although	Belgium	has	Tech	talents,	we	need	more!
Ø Tech	talents	are	too	expensive	for	startups
Ø Becoming	a	tech	co-founders	isn’t	perceived	as	a	
cool	status	by	Belgian	Tech	Talents
“Belgian developers want either to work in a big corporates with
an interesting package or as free-lancers to keep their freedom
and work on various projects. Plus, it looks cool to be a free-
lancer! Becoming a co-founder and earning nothing for a year isn’t
yet perceived as cool… » Thibaud Elziere, CEO at eFounders
“We need tech profiles with about 2 years of experience. These
profiles are way too expensive in Belgium. It isn’t easy to convince
them to let go of the company car and receive a lower salary.
Consequently, out of 3 candidates, I meet 2 foreigners and many
startups even outsource IT development.” Jonathan, CEO at
ListMinut
Challenge	1: Many	Stakeholders	are	training	new	tech	talents
Ø Emergence of various tech trainings
More and more public and private stakeholders provide trainings
to develop local Tech talents. The focus is on web and back-end
development as well as revolutionary technologies such as IoT,
Blockchain, Data analytics and AI.
Ø Need for experienced profiles
Most startups highlight the short term need for experienced tech
profiles. Although trainings are the way to go and will pay off in
the future, startups are urging the government to attract foreign
tech profiles in the meanwhile as an alternative to outsourcing.
“We need experienced profiles. It isn’t only about coding
knowledge but other working skills which you only learn on the
field.” Xavier Corman, CEO at Edebex
Challenge	2: Belgian	modesty	doesn’t	make	us	good	sellers!
Developing products isn’t the only key to success, selling is crucial
too. While we keep hearing that we miss tech talents, we
discovered that sales talents were almost as rare as the tech ones!
Ø Belgian	need	to	be	more	hungry	
“I’ve given the same sales training to Belgian and other nationalities. I can
tell that Belgian aren’t good sellers. It isn’t about the training, it is about
the mindset. We need to develop a spirit of ambition and competition!
Immerse Belgian in hungrier culture should help!"
Arik Azoulay, CEO at 26Lights
Ø Need	to	cultivate	the	culture	of	revenue
“Belgian entrepreneurs spend too much time trying to raise money while
they didn’t sell anything yet. To let Brussels startups succeed, we need to
teach and cultivate the culture of revenue, in particular recurrent
revenue!” Olivier Belenger, CEO at Eebic and BelCube
Ø Entrepreneurs	need	to	go	on	the	field
“At BeStarter, we get entrepreneurs to focus on the most
important: the market. Getting in touch with customers will
help the entrepreneurs to adjust their offering till they find the
problem/solution fit as well as tuning their sales pitch till it
resonates. They have to get out of their comfort zone!”
Baudoin de Troostembergh, CEO at Startup Factory and board
member at beStarter
Ø Sales	management	is	key
“To reach excellence, young talents need a good training and
good sales managers. They need coaching in real situation. At
BrightBiz, we focus on 3 pillars: Sales culture (build a hungry
mindset), Sales Monitoring (measure the success of customers
calls, visits, etc) and Commercial strategy (iterate to improve
the pitch and time to sign).” Philippe Szombat, CEO at BrightBiz
Challenge	2:	To	become	a	good	seller,	it	is	all	about	practice
Ø Determine properly the profile searched is key
“It isn’t easy to recruit a commercial profile. It starts with being aware of what
you really need. Entrepreneurs tend to look for “too high level” profiles for the
task. They get bored quickly in the job and leave the company.” Vincent, CEO
at M-Village
Ø Talent hunting requires a method, just like selling
Different profiles are required and different tools should be used when
searching talent for a startup or for a scale-up. At an early stage, recruitment
platforms are very helpful and getting less expensive, with emerging solutions
dedicated to startups.
“When scaling, our recruitment method had to change. Experienced profiles
can’t be found on recruitment platforms. They have to be prospected just like
clients. In addition, it is key to assess the future employee’s values as much as
their records.” Thomas Gobeau, CEO at Aproplan
Challenge	1&2: A	lack	of	experience	in	recruiting
Challenge	3:	Find	Funds	to	scale	
The difficulty level of raising funds to scale the business is
rated close to 4/5 (VS raising seed funds rated at 2,28/5)
Ø Total	Amount	invested	in	Belgium	is	too	weak
“To level up the Belgian Tech Startups Ecosystem, we would need 5 to
10 Milliards. Each time a Belgian startup raises 1M, competitors in The
USAs, UK or Israel raise 8M. We cannot become leader that way! That’s
why Belgian startups look for funds from foreign VCs.” Itay Rosenfeld,
CEO at Voxbone
Ø Belgium	misses	investors	able	to	invest	50M
“To compete against startups from London & The USA, we need to
attract more VCs able to invest 50Millions in a high potential scale-up.
That means VCs with skilled people and money from corporates and
investment funds.”
Itay Rosenfeld, CEO at Voxbone
Serie B,C
5M+
Pre-seed:		
1	to	100k
Early-seed	:	
100k	to	500k
Late-seed	:	
500k	to	1M
Serie A	:	
1M	to	3M
Serie B,C	:
3	to	5M
Public	Equity
Funds
Private	Funds	&	CorporateCrowd	FundingSubsidies	
&	Grants
Guaranty	&	Credit
Most	Belgian	Contributors	don’t	invest	more	than	5M+
*	This	list	is	not	exhaustive.	However	provides	a	good	overview.
To scale, raising funds abroad is a must
Although there is money in Belgium, it is particularly fragmented. It is
therefore very difficult for a scale-up to raise dozens of millions in Belgium. In
that context, high potential scale-ups usually knock the doors of US, UK or
other foreign investors with more capacity.
On the bright side, Brussels scale-ups are competitive enough to catch the
attention of powerful investors.
On the down side, foreign investors often ask the startups in which they invest
to relocate their head quarter, moving the decision power away from Belgian…
« We make sure that each of the startups born in eFounder has a foot in the
USA. We keep the product development here and move the business decisions
there, just like Showpad, Sparkcentral and Engager did to name a few. »
Thibaud Elziere, Founder at eFounder
30	%	funded startups	
that	we	interviewed	raised	
funds	from	foreign
investors
Startups	Find	Funds	to	scale	from	Foreign	Investors
Serie B,C
5M+
Late-seed	:	
500k	to	1M
Serie A	:	
1M	to	3M
Serie B,C	:
3	to	5M
Public	Funds Private	FundsSubsidies/Grants
Serie B,C
10M+
IPO
Most	Foreign	Investors	invest	more	than	5M
*	This	list	is	not	exhaustive.	However	provides	a	good	overview.
Brussels	is	on	track to	get necessary funds to	scale Unicorns
Scaleup.eu
500M+	will	be	
gathered	in	a	fund	of	funds	
by	Scalups.eu
Scaleups.eu is tackling the shortage of scaling funds
Building on top of the impactful Belgian Level-up initiative,
Scaleups.eu aims to bring it at a European level. It is the first
Belgian initiative to bring many of the biggest Belgian funds
together as a fund of funds.
It consists in investing massive amount of money in a few
potential unicorns instead of spreading small amounts of money
on various scale-ups which individually don’t raise enough to
become worldwide leader.
Challenge	4:	Build International	Expertise
Ø Competition Level & legal challenges
“We tried to expand ListMinut in Paris. It seemed as an easier
way to grow than Flanders for languages and administrative
reasons. However, we met a lot more competition in Paris and
had to back-up.”
Jonathan Schockaert, CEO at ListMinut
Ø Manage employees remotely is challenging
“To grow international, you need to have commercial
representatives in many countries which comes with
management and communication challenges such as “time
difference”, multi-languages, no face to face meeting, legal
complications, etc”
Maxime Champoux, Head of Product at IbanFrist
Carefully selecting in	which countries	to	expand as	well as	getting a	
local	presence are	critical to	a	succeful internationalization
Ø Identify a match with the local culture
“People who join TaleMe do not seek to own things. That is why
Amsterdam is an excellent destination for us. Lending stuffs is in their
culture. It isn’t the case everywhere.”
Anna Balez, CEO at TaleMe
Ø Hire a local
“To fit with the culture in Paris, you need to be local. It isn’t as easy to
build a network in Paris as it is in Brussels. Indeed, the size of Brussels
is more human and people are more willing to share their contacts
here. Paris is a world with codes, you cannot become a good sales
representative over there that easily.”
Anna Balez, CEO at TaleMe
Challenge	5:	Build	strong	network/Access	corporate	decision	makers
Access corporate decision makers
Startups are spending a lot of time on corporates prospection.
Before catching the attention of a decision maker, they usually
have to meet many people at different hierarchical level which is
very time consuming but necessary to build trust. However,
startups have a different time perception than corporates.
“It is still really difficult in Belgium to have a good understanding
between Startups and Corporates. Corporates are too slow to
work with startups. They are the Startup cemetery! However,
relationship with corporates are better in some countries like in
the USAs and UK.” Jean Zustrassen, CEO at Belcube
Once	the	decision	maker	is	reached,	the	road	is	still	long
Strong engagement is required to build successful relations
between startups and corporates
Although many corporates have set-up their own venture labs or accelerators
in order to prepare startups for potential exit, not a lot already buy solutions
from startups or consider them as long term co-development partners.
Some of the main reasons are (1) the difference of time perspective, a day for
a startup is a month for a corporates (2) the lack of sponsorship from decision
makers (3) a lack of long term involvement from corporates approaching
startups with a too short time collaboration in mind.
“They have shifted their mindsets and are open to testing, knowing that
mistakes are likely to follow, yet admitting that there is no moving forward
without mistakes. To lower some of the risks they are using separate entities
to test the innovation solutions and products.”
Open Innovation – Fact or Fiction?; MatchMaker Ventures; May 2017
Some	stakeholders	are	working	to	bridge	both	worlds
Programs	to	bridge	both	world
Ø Better definition of corporates challenges
Ø Better understanding of respective time
constrains
Ø Get strong internal sponsorship before
engaging
“We should greatly encourage programs to develop
entrepreneurial mindset within companies, quality
matchmaking sessions with startups and free time
allocated to employees to work on startup projects.”
Arik Azoulay, CEO at 26Lights
Get	strong	
internal	
sponsorship	
before	engaging
Better	
understanding	of	
respective	time	
constraints	
Better	definition	
of	the	corporate	
challenges
“Nowadays,	we	
have	every	kind	of	
support	that	we	
need!	To	feel	
lonely,	you	have	
to	want	it!”	Jean	
Zustrassen,	CEO	at	
BelCube
Brussels counts 100+ structures to accompany startups
such as Incubators, Accelerators, Startups Studios, etc
100+
The	favorite	public	organisation	of	the	Brussels	startups		
“Impulse helped me a lot to build my business plan in order
to raise money. I saved time thanks to their knowledge for
lots of questions that aren’t core to my business but need to
be fixed asap.”
Emna Everard, CEO at Kazidomi
“There is enough structures and events helping to find
the product/market fit. However, there is a lack of
coordination between them. Startups lose time
looking for the right organizatio as it isn’t clear which
one does what.”
Thomas Gobeau, CEO at Aproplan
beDigital – All	Stakeholders coordinated
“There are a lot of structures to help startups but we
lose time going from one to another” Sinouhé
Monteria, CEO at Ewala
“The Brussels Startup ecosystem misses a catalyst between
all private and public actors. This will change with the plan
Next Tech Brussels.
ü Simplify the support structures by merging Atrium,
Impulse and BIE
ü Create an umbrella brand “beDigital” and an internet
website gathering all Brussels stakeholders, events, etc”
Juan Bossicard, manager of the ICT and creatives industries
at Impulse
Entrepreneurs behind the startups
Are	entrepreneurs	profiles	as	diverse	as	Brussels	population?
“I’m convinced that about half of what separates the
successful entrepreneurs from the non-successful ones is pure
perseverance.” - Steve Jobs, co-founder and CEO of Apple.
A	region	of	serial	entrepreneurs	from	all	over	the	world!
64%
2	startups
3-5	startups
5-10	startups
10-15	startups
31%
2.5%
2.5%
82	Serial	
startups	
founders
9%	
Serial	startups	
founders	are	
women
Brussels	entrepreneurs	start	early!
86%		of	
entrepreneurs	created	
their	first	startup	
before	34	
year	old
Launching a startup just after graduation is a good time but not the
only ideal moment!
There are three ideal moment to launch a startup according to
Olivier Witmeur, managing director at Solvay entrepreneurs:
1. Ideal moment N°1: 1 year experience, an identified team and
identified corporate issue to solve
2. Ideal moment N°2: just graduated, neither house loan, no
children
3. Ideal moment N°3: around 40 or 50 years old, when the house
is paid and children are getting more independent
The	3	ideal	moments	to	launch	a	startup
Students	are	encouraged	to	undertake!
Ø It isn’t necessary to have work in a bigger company before
launching a startup
“Today, youths have to create their job themselves because the employee
status is disappearing little by little.
They aren’t enough entrepreneurs with good projects in Brussels. We have to
encourage university students to build their company. They have to try while
they still have time to think about projects.”
Jean Zustrasse, CEO at BelCube
Ø The student/independent status helps a lot
“The student/entrepreneur status did not exist yet when I started Kazidomi. It
was not easy to manage mandatory classes and business meeting as the
teachers did not recognize the importance of those meetings.”
Emna Everard, co-founder at Kazidomi
Since January	2017,
under	a	revenue	of	13.296,25	€,	
students	benefit	from	
fiscal	advantages	
which	encourage	them	to	give	it	
a	try!
Although	more	and	more	women	are	launching	their	startups,	the	culture	
still	has	to	evolve…
Ø More difficult to be taken seriously by customers
“Once a potential client kept talking to my colleage, not looking at me once during the whole
meeting like if I was not there, although I am the CEO…. ». Morgane Vouche, CEO at RisingTrack
“Investors looked at me like at an Alien – Is that a girl at the head of a company asking for funds to
hire people?”Anna Balez, CEO at TaleMe
Ø Lack of inspiring woman in Tech
“Although Woman in Tech hold conferences about successful woman, I think that it misses inspiring
woman in typical man sectors. Most woman that I met in those conferences were active in sectors
such as clothes, make-up or food.” Aurélie Mercks, CTO at ITeahcYou
Women	are	also	taking	the	lead!
12.3%	
startups	founders	
are women
Entrepreneurs	from	all	over	the	world	choose	Brussels!
30%	
Brussels	startups	founders	were	
raised	in	Flanders	or	Wallonia
19%	
Brussels	startups	founders	were	
raised	in	a	foreign	country
Conclusion
Tech Startup Impact Indicators
• Brussels Tech Startups contribute to social improvements by bringing innovative solutions in health, government, security, education, mobility
and environment
• They also contribute to employment with about 3000 employees including free-lancers
Tech Startup metrics & strengths
• Brussels has the highest startup density across Belgian regions and catches up famous startup hubs such as Amsterdam, slowly but surely
• Brussels region remains a young ecosystem with lots of starters but few scaleups
• The region’s share of B2C startups is higher than national average (41% vs. 33%), but B2B startups remain predominant
• Media & Entertainment, Healthcare, Marketing & Sales, FinTech and Creative Industries represent together +45% of all Brussels Tech startups`
• 72% of the Brussels Tech Startups are active in foreign countries, from France to other continents
• 21% of Brussels Tech startups raised funds. 10% of those successful fund raisers have even managed to raise more than 5M
Tech Startup Challenges & Stakeholders Mapping
• Tech talents recruitment is by far the biggest challenge of Brussels Tech Startups, followed by (2) Sales talents recruitment (3) Raising Funds to
scale (4) Develop International Expertise and (5) Build a strong network & access corporate decision makers
• Many initiatives and stakeholders have arised to tackle these challenges, promising a bright future
Entrepreneurs behind the Tech Startups
• Diverse entrepreneurs profiles hide behind the Brussels Tech Startups, although males under 34 are a majority

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Brussels Tech Startup Ecosystem Barometer 2017

  • 1. Brussels Tech Startup Ecosystem Barometer 2017
  • 2. “If you just work on stuff that you like and you’re passionate about, you don’t have to have a master plan with how things will play out.” - Mark Zuckerberg, founder of Facebook.
  • 4. Introduction This barometer deep dives into the tech startups ecosystem in the region of Brussels. Information about startups keeps coming in the media. Startups seem to be popping-up everywhere! What is the impact of those startups on our society? Which are the stakeholders fostering their success in this thriving environment? How favorable is the Brussels region, as an ecosystem, for the startups to emerge and grow? This barometer focuses on Tech startups across all sectors, drawing conclusions based on our team’s in depth knowledge of the ecosystem as well as the insights gained from the analysis of the Startups.be data base, a survey filled by 10% of the Brussels tech startup founders, and 29 qualitative interviews. This has been made possible thanks to the collaboration of startup founders, various stakeholders of the startup ecosystem and the support of the region of Brussels. Statistics highlighted in the Barometer come from 2 sources: 1) Startups.be Data Base - 400 Brussels Tech Startups 2) Survey filled by 10% Brussels startups founders Qualitative Interviews with: • 14 startup founders • 10 incubators/ Startup Studio/ public organizations • 4 investors & 1 Corporate Innovation manager
  • 6. Qualitative Interviews - Startupers Thomas Gobeau, CEO at AproPlan Sinouhe Monteiro, CEO at Ewala Anna Balez, CEO at TaleMe Sophie Flagothier, Co-founder at YouMeal Jonathan Schockaert, CEO at ListMinute Arik Azoulay, CEO at 26Lights Itay Rosenfeld, CEO at Voxbone William Detry, CEO at Sharemypark Morgane Vouche, CEO at RisingTrack Emna Everard, co-founder at Kazidomi Remy Tasse, CEO at YouMeal Aurelie Mercx, CEO at ITeachYou Xavier Corman, CEO at Edebex Maxime Champoux, head of Product at IbanFirst
  • 7. Qualitative Interviews - Stakeholders Thibaud Elziere, Founder at eFounder Augustin van Rijckevorsel, CEO at Barefoot Anis BEDDA, co-founder at Transforma Gianluigi Arialdi, CEO at BLSI Cecile Jabaudon, Operational director at MIC Nicolas Vautrin, Team Leader recherche industrielle et innovation at Innoviris Ariane Wautelet, Team leader & Policy advisor, policy and monitoring Team at Innoviris Christian Mugisha, Open Innovation & Digital Mentor at Axa Juan Bossicard, manager of the ICT and creatives industries at Impulse Olivier Belenger, CEO at Eebic and Seeder Fund Jean Zustrassen, CEO at Belcube Ibrahim Ouassari, CEO at MolenGeek Olivier Witmeur, managing director at Solvay entrepreneurs Lou Hamonic, Software Cluster Coordinator Vincent Baille at M-Village Nicolas Pary at M-Village
  • 8. Data Base & Surveys Startups.be Data Base • Startups.be Data Base includes about 2000 Belgian Startups profiles (including about 430 projects un-displayed to the public users as they don’t have a VAT number yet); • The data base has been updated continuously by 10 people since 2015; • Data are input automatically using different crunching sources (Ex: Crossroads Bank for Enterprises, traditional/social media, other data bases); • In addition, startups edit their profile themselves to complete it with even more up-to-date or “un-crunchable” information. Survey done for the Barometer 2017 • The survey was used to measure elements that aren’t available in the Data base or that founders might not want to disclose. For that reason, it is anonymous. • It has been sent to 400 startup founders and filled by 10%.
  • 9. Summary75% of Brussels startup founders would recommend to their friends to create their startup in Bussels Choosing Brussels region as the place to launch a startup has its pro’s and con’s. However, pro’s are beating con’s according to the 75% founders who would recommend their friends to create their startup in Brussels. That being said, you won’t be surprised to learn that per inhabitant, Brussels is the Belgian region with the highest density. How is the Brussels high startup density beneficial to its citizens? From improving health services to the way we interact with our government, startups contribute to build a better society. Next to being a sustainable source of innovation, Brussels Tech startups also generate employment. More than ¼ of the resources are freelancers in 73% of Brussels Tech Startups. Through their flexibility and sense of purpose, some startups provide millennials and others with what they’re missing in bigger corporates. With 60% of the startups created after 2011 and 72% internationalized, Brussels entrepreneurial mindset is booming! Media & Entertainment, Healthcare, Marketing and Sales, Finance and Creative Industries, are the top 5 sectors in which entrepreneurs build their startups although some less “crowded” sectors are better at raising funds. Talent recruitment is by far the biggest challenge of Brussels Startups, followed by internationalization, raising funds to scale and build a strong network/access corporate decision makers. The profiles of the entrepreneurs behind the Brussels Tech Startups are very diverse with respectively 12.5% and 19% of the Brussels Tech Startups lead by woman and foreigners. Last but not least, 82 entrepreneurs enjoyed the experience so much that they created multiple enterprises!
  • 11. Entrepreneurship is a must to keep a nation competitive, create employment and insure life quality “There isn’t any sustainable economy without entrepreneurship and innovation. Indeed, within 10 years, most jobs will be automated. The only way to stay in the top 20 is to innovate.” Itay Rosenfeld, CEO at Voxbone
  • 12. Government Education Security Health Mobility Environment Startups contribute to a better world Fast and customer centric, startups contribute to improve or revolutionize the most challenging sectors of our society, building a better world. To name a few, Citizenlab, Apprentus, Strategic Water, BePark, Nviso and Doctor Anytime are putting technology at the service of our society. That’s why Brussels Capital Region values entrepreneurship so much.
  • 13. Brussels Tech Startups & employment With ever increasing job automation and recent mass redundancies from well established groups such as caterpillar and ING, it is critical to create new jobs. With c.3000 startup employees in Brussels hired by various startups, they contribute to the battle! Furthermore, 100% of the interviewed startups plan on hiring more people in the 12 coming months. c.3000 jobs & more hiring planned
  • 14. Free-lancers find jobs thanks to startups Ø Startups and Free-lancers are a perfect match “Specialists are often free-lancers. They want to see other clients to learn from various cases. That way their skill acquisition is accelerated and they can bring this competences to Edebex, as long as their other clients aren’t competitors.” Xavier Corman, CEO at Edebex “Developers have to stay up-to-date and we don’t need one full time. It is better for all parties if developers work for many customers.” Emna Everard, co-founder at Kazidomi Ø A snowball effect on employment “Startups have recourse to subcontracting which creates a snowball effect on employment!” Ariane Wautelet, Team leader & Policy advisor at Innoviris 73% of startups hire more than ¼ of their employees with a freelancer status
  • 15. Subsidies granted to startups generate employment 62% of startups allocate a portion of the grant received by the government to employment In order to scale, Startups need people with the right competences which is often difficult to finance when the startups don’t generate high revenue yet. Thanks to the region support, 62% of the startups receiving grants allocate a portion of this grant to employment. Almost 25% of startups even allocate more than half of their grants to hiring employees.
  • 16. Tech Startups metrics & strengths What are Brussels Tech Startups good at? “It’s not about ideas. It’s about making ideas happen.” – Scott Belsky, co-founder of Behance.
  • 18. Brussels – Highest Belgian Tech Startups density With c.400 startups and over 1.150.000 inhabitants, the region of Brussels has the highest Tech startups density per inhabitant. Across Belgian regions. Highest Startups Density 1,5 per 10.000 inhabitants 3,4 per 10.000 inhabitants 1,2 per 10.000 inhabitants
  • 19. Brussels – Coaching up on other startup Hubs With about a third of Amsterdam startup density, Brussels is catching up on other startup hubs, slowly but surely! It even exceeds the number of startups per inhabitant in Lisbon! Brussels a startups hub? Brussels 3,4 startups per 10.000 inhabitants Amsterdam 10,7 startups per 10.000 inhabitants Lisbon 2,2 startups per 10.000 inhabitants
  • 20. Some super stars stand out! While Brussels ecosystem is catching up with more and more startups emerging, some super stars have already shined with international awards! 2015: shortlist of the Ashden Sustainable Travel Awards Ø Tapazz 2016: Most popular initiative among all 78 companies funded by CreatiFI Ø sCool 2017: winners of the Digital Pitching Forum run by the UK Department for International Trade Ø AproPLAN Ø IOT Factory Ø Cloudalize
  • 23. For B2C startups, success is all about customers acquisition and retention 14% of interviewed startups have more than 10.000 users For B2C startups, success is all about building a strong user community. Most Brussels Tech Startups active in B2C agree to say that Brussels is a great place to test a B2C solution, even if only 14% managed to reach more than 10.000 users. “With a dense and diverse population, Brussels customers are particularly nice, understanding the « first trial imperfections » which is not the case in Paris.” Anna Balez, CEO at TaleMe Test your B2C solution in Brussels, scale abroad!
  • 26. Sectors booming since 2015 Ø Mobility Ranked number 8th city with worst traffic in Europe, Brussels citizens are craving for mobility solutions. That explains why so many startups are emerging in this sector. Hopefully those startups will make Brussels citizens life easier! Ø Commerce & Shopping Brussels inhabitants are keen to leverage opportunities arising with trends such as click and collect, enhanced shopping experiences in brick and mortars and collaborative economy to name a few. Ø Creative Industries In 2015, 6 new startups were launched in creative industry. In particular, FashionTech and Gaming are motivating Brussels entrepreneurs! Mobility Creative Industries Commerce & Shopping Commerce & Shopping
  • 27. Brussels region’s investment choices FinTech RegTech eHealth Media & Entertainement Ø Media & entertainment Most represented sector by startups in Brussels, Media and entertainment is meant to grow with Brussels investing dedicated funds to audio visual. Ø Focus on Fin Tech With a dynamic ecosystem stimulated by initiatives such as B-Hive, FinTech Startups are already numerous in Brussels. The arrival of companies like Luid will most probably strengthen the position of Brussels as a financial hub. Ø Focus on RegTech Simplifying the regulatory landscape is a huge challenge that some successful Brussels startups are tackling. As an example, Collibra helps multinational corporates adapt to different rules within 50 countries. Ø Focus on eHealth E-health is definitely a strong focus of Brussels with a dedicated incubator called BLSI.
  • 28. Hidden potential Although not yet part of the sectors that Brussels has chosen to focus on, Brussels has the potential to become a hub for collaborative economy and CIVIC Tech. Ø Collaborative Economy Belgium became pioneer in collaborative economy when allowing peer-to-peer services to be remunerated with only 10% of tax and a maximum of 5100€ a year before having to change status. We have the potential to attract more startups for which this law is crucial! Ø CIVIC Tech “Brussels should invest in CIVIC Tech. We have the commission, the parliament and 3 regions that need to be modernized.” Lou Hamonic, Software Cluster Coordinator
  • 29. Proportion of Brussels startups using each below technology Most frequently used technology: Data Analytics! More than 60% of Brussels Tech Startups use Data analytics, followed by 50% developing SaaS and more than 30% busy with AI and Mobile Tech. More than 20% also uses IoT and social network to build tomorrow’s solutions. Popular Technologies
  • 30. Brussels invests in IoT, Blockchain, AI and VR Ø Fab labs Brussels has launched 4 fab labs across the city. In those fab labs anyone can come and work on high tech project using the shared machines. Ø Digityser Brussels invests heavily in Blockchain, AI, IoT and VR. Amongst other, talents can learn those skills at Digityser. Ø Media Center Brussels is considering to create a media center in order to encourage entrepreneurship in audio visual. That way, we can attract post production activities in Belgium and leverage the tax shelter. The perfect place to develop VR.
  • 32. Brussels Tech startups are making business all over the world 39% 14% 11% 17% 14% Expansion Plan While 39% of the Brussels Tech Startups are already active in some EU countries, 89% would like to expand there! Half of the Brussels Tech Startups interviewed have chosen to expand their business in France. The Netherlands comes second with ¼ . After the EU countries, the second most desired expansion destination is North America with 31%, followed by Asia 17%. *Out of the 72% startups active abroad, here is a proportion of startups active in the different continents
  • 33. International business generates revenue Revenue generated Shall we dare saying that Brussels Tech Startups are born global? Well, here comes the facts: 65% of them generate revenue abroad! This include 27% making more than ¼ of their total revenue abroad, 19% making more than ½ and 11% making even more than ¾ ! “Competition is tougher in The UK or France for example. To stimulate the Belgian Startups growth abroad, we have to cultivate the revenue culture to make them fight harder against foreign competition.” Olivier Belenger, CEO at Seeder Fund 27% generate more than ¼ revenue abroad!
  • 35. Proportion of startups raising funds at seed level and further Early-seed funds are the easiest funds to raise Brussels startups are quite good at raising early-seed funding but struggle to raise funds to scale. Amongst startups that raised funds, 22% have manage to raise late-seed funds which is quite a good achievement! Even better, 10% have managed to raise more than 5M! A promise to scale? 17% 39% 22% 10% Pre-seed: < 100k Early-seed : 100k to 500k Late-seed : 500k to 1M 14%Serie A,B,C : 1 - 5M Serie A,B,C : 5M +
  • 36. Early stage startups receive great support in Brussels The difficulty level of raising funds to validate the market fit and/or develop a minimum viable product is rated less than 2,5/5 by the Brussels Tech Startups. Ø 29% startups received more than 100k subsidies “We hired an expert who took all the application steps to get us 500k of subsidies. This way, we focused on our core business and avoided to raise seed money at a very early stage at which investors asked a lot of shares.” Remy Tasse, CEO at YouMeal Ø 39% of startups raising funds, raised between 100k and 500k The flexibility, speed and methodology required to evaluate startups VS SMEs are different. In France, Xavier Niels’ fund invests in 2 startups a week, 150K each. We miss that in Belgium. Christian Mughisha, Open Innovation Manager at Axa Seeder Fund was born from the need to analyze startups cases faster. We invested in more than 1 startups/month since we started. Belgium needs 15 additional millions in new or existing seed funds to kick-off all the early stage startups with potential. Olivier Belenger, CEO at Seeder Fund Difficulty level
  • 37. Although, Supply Chain, Real Estate and Mobility are not in the top 5 industries with the largest numbers of Brussels Tech startups, they represent together close to 30% of the total funding raised across all industry. While Financial Services is the 4th biggest startups sector in Brussels, it counts for close to ¼ of the total money raised by Brussels Tech startups. The Most popular industry for entrepreneurs aren’t always the industry attracting investors Attractive Industries for Investors
  • 38. 106M Top stars of investment raising! Focus on business results before raising money, is key! “We lost a lot of time trying to raise funds too early. It takes 6 months for a person full time to raise funds. It would be more efficient to use this time to generate revenue with which raising funds becomes way easier.” Jonathan Schockaert, CEO at ListMinut 8M 12M7M 5M
  • 39. Improvement of Innovoris Subsidy process Subsidy Paradise Ø A long process with limited possibilities Many startups claim that it is very time consuming to generate the requested documents to obtain subsidies. It takes the focus of key resources away from the core business. In addition, no matter how good is a project, it might not fit with the restricted criteria. “Writing a detailed business plan when you’re early stage is bullshit. We all know that we might pivot.” Maxime, Product chief at IbanFirst Ø Broaden the possibilities to support innovation By adopting 2 new prescriptions, Innoviris gets 2 major improvements: (1) they can finance a larger variety of projects from “feasibility study” to “product research”. (2) their intervention are better tailored to specific needs of different project development phases. “Help to early stage startups is now specific with amount limited to 100k.” Ariane Wautelet, Team leader & Policy advisor at Innoviris Support a wider variety of projects and development phases
  • 40. Startups Challenges & Stakeholders Mapping "When everything seems to be going against you, remember that the airplane takes off against the wind, not with it." Henry Ford, founder of Ford Motor Company.
  • 41. Recruitment is by far the biggest challenge of Brussels Tech Startups 5. Build a strong network & access corporate decision makers 4. Develop International Expertise 3. Raise Funds to scale 2. Recruit Sales Profile and acquire Sales skills 1. Recruit Tech Profile and acquire Tech skills 4.19/5 4.17/5 3.84/5 3.62/5 3.43/5 * Startups have rated the difficulty level of various challenges on a scale of 5, resulting in the top 5 challenges above
  • 42. Challenge 1: Although Belgium has Tech talents, we need more! Ø Tech talents are too expensive for startups Ø Becoming a tech co-founders isn’t perceived as a cool status by Belgian Tech Talents “Belgian developers want either to work in a big corporates with an interesting package or as free-lancers to keep their freedom and work on various projects. Plus, it looks cool to be a free- lancer! Becoming a co-founder and earning nothing for a year isn’t yet perceived as cool… » Thibaud Elziere, CEO at eFounders “We need tech profiles with about 2 years of experience. These profiles are way too expensive in Belgium. It isn’t easy to convince them to let go of the company car and receive a lower salary. Consequently, out of 3 candidates, I meet 2 foreigners and many startups even outsource IT development.” Jonathan, CEO at ListMinut
  • 43. Challenge 1: Many Stakeholders are training new tech talents Ø Emergence of various tech trainings More and more public and private stakeholders provide trainings to develop local Tech talents. The focus is on web and back-end development as well as revolutionary technologies such as IoT, Blockchain, Data analytics and AI. Ø Need for experienced profiles Most startups highlight the short term need for experienced tech profiles. Although trainings are the way to go and will pay off in the future, startups are urging the government to attract foreign tech profiles in the meanwhile as an alternative to outsourcing. “We need experienced profiles. It isn’t only about coding knowledge but other working skills which you only learn on the field.” Xavier Corman, CEO at Edebex
  • 44. Challenge 2: Belgian modesty doesn’t make us good sellers! Developing products isn’t the only key to success, selling is crucial too. While we keep hearing that we miss tech talents, we discovered that sales talents were almost as rare as the tech ones! Ø Belgian need to be more hungry “I’ve given the same sales training to Belgian and other nationalities. I can tell that Belgian aren’t good sellers. It isn’t about the training, it is about the mindset. We need to develop a spirit of ambition and competition! Immerse Belgian in hungrier culture should help!" Arik Azoulay, CEO at 26Lights Ø Need to cultivate the culture of revenue “Belgian entrepreneurs spend too much time trying to raise money while they didn’t sell anything yet. To let Brussels startups succeed, we need to teach and cultivate the culture of revenue, in particular recurrent revenue!” Olivier Belenger, CEO at Eebic and BelCube
  • 45. Ø Entrepreneurs need to go on the field “At BeStarter, we get entrepreneurs to focus on the most important: the market. Getting in touch with customers will help the entrepreneurs to adjust their offering till they find the problem/solution fit as well as tuning their sales pitch till it resonates. They have to get out of their comfort zone!” Baudoin de Troostembergh, CEO at Startup Factory and board member at beStarter Ø Sales management is key “To reach excellence, young talents need a good training and good sales managers. They need coaching in real situation. At BrightBiz, we focus on 3 pillars: Sales culture (build a hungry mindset), Sales Monitoring (measure the success of customers calls, visits, etc) and Commercial strategy (iterate to improve the pitch and time to sign).” Philippe Szombat, CEO at BrightBiz Challenge 2: To become a good seller, it is all about practice
  • 46. Ø Determine properly the profile searched is key “It isn’t easy to recruit a commercial profile. It starts with being aware of what you really need. Entrepreneurs tend to look for “too high level” profiles for the task. They get bored quickly in the job and leave the company.” Vincent, CEO at M-Village Ø Talent hunting requires a method, just like selling Different profiles are required and different tools should be used when searching talent for a startup or for a scale-up. At an early stage, recruitment platforms are very helpful and getting less expensive, with emerging solutions dedicated to startups. “When scaling, our recruitment method had to change. Experienced profiles can’t be found on recruitment platforms. They have to be prospected just like clients. In addition, it is key to assess the future employee’s values as much as their records.” Thomas Gobeau, CEO at Aproplan Challenge 1&2: A lack of experience in recruiting
  • 47. Challenge 3: Find Funds to scale The difficulty level of raising funds to scale the business is rated close to 4/5 (VS raising seed funds rated at 2,28/5) Ø Total Amount invested in Belgium is too weak “To level up the Belgian Tech Startups Ecosystem, we would need 5 to 10 Milliards. Each time a Belgian startup raises 1M, competitors in The USAs, UK or Israel raise 8M. We cannot become leader that way! That’s why Belgian startups look for funds from foreign VCs.” Itay Rosenfeld, CEO at Voxbone Ø Belgium misses investors able to invest 50M “To compete against startups from London & The USA, we need to attract more VCs able to invest 50Millions in a high potential scale-up. That means VCs with skilled people and money from corporates and investment funds.” Itay Rosenfeld, CEO at Voxbone
  • 48. Serie B,C 5M+ Pre-seed: 1 to 100k Early-seed : 100k to 500k Late-seed : 500k to 1M Serie A : 1M to 3M Serie B,C : 3 to 5M Public Equity Funds Private Funds & CorporateCrowd FundingSubsidies & Grants Guaranty & Credit Most Belgian Contributors don’t invest more than 5M+ * This list is not exhaustive. However provides a good overview.
  • 49. To scale, raising funds abroad is a must Although there is money in Belgium, it is particularly fragmented. It is therefore very difficult for a scale-up to raise dozens of millions in Belgium. In that context, high potential scale-ups usually knock the doors of US, UK or other foreign investors with more capacity. On the bright side, Brussels scale-ups are competitive enough to catch the attention of powerful investors. On the down side, foreign investors often ask the startups in which they invest to relocate their head quarter, moving the decision power away from Belgian… « We make sure that each of the startups born in eFounder has a foot in the USA. We keep the product development here and move the business decisions there, just like Showpad, Sparkcentral and Engager did to name a few. » Thibaud Elziere, Founder at eFounder 30 % funded startups that we interviewed raised funds from foreign investors Startups Find Funds to scale from Foreign Investors
  • 50. Serie B,C 5M+ Late-seed : 500k to 1M Serie A : 1M to 3M Serie B,C : 3 to 5M Public Funds Private FundsSubsidies/Grants Serie B,C 10M+ IPO Most Foreign Investors invest more than 5M * This list is not exhaustive. However provides a good overview.
  • 51. Brussels is on track to get necessary funds to scale Unicorns Scaleup.eu 500M+ will be gathered in a fund of funds by Scalups.eu Scaleups.eu is tackling the shortage of scaling funds Building on top of the impactful Belgian Level-up initiative, Scaleups.eu aims to bring it at a European level. It is the first Belgian initiative to bring many of the biggest Belgian funds together as a fund of funds. It consists in investing massive amount of money in a few potential unicorns instead of spreading small amounts of money on various scale-ups which individually don’t raise enough to become worldwide leader.
  • 52. Challenge 4: Build International Expertise Ø Competition Level & legal challenges “We tried to expand ListMinut in Paris. It seemed as an easier way to grow than Flanders for languages and administrative reasons. However, we met a lot more competition in Paris and had to back-up.” Jonathan Schockaert, CEO at ListMinut Ø Manage employees remotely is challenging “To grow international, you need to have commercial representatives in many countries which comes with management and communication challenges such as “time difference”, multi-languages, no face to face meeting, legal complications, etc” Maxime Champoux, Head of Product at IbanFrist
  • 53. Carefully selecting in which countries to expand as well as getting a local presence are critical to a succeful internationalization Ø Identify a match with the local culture “People who join TaleMe do not seek to own things. That is why Amsterdam is an excellent destination for us. Lending stuffs is in their culture. It isn’t the case everywhere.” Anna Balez, CEO at TaleMe Ø Hire a local “To fit with the culture in Paris, you need to be local. It isn’t as easy to build a network in Paris as it is in Brussels. Indeed, the size of Brussels is more human and people are more willing to share their contacts here. Paris is a world with codes, you cannot become a good sales representative over there that easily.” Anna Balez, CEO at TaleMe
  • 54. Challenge 5: Build strong network/Access corporate decision makers Access corporate decision makers Startups are spending a lot of time on corporates prospection. Before catching the attention of a decision maker, they usually have to meet many people at different hierarchical level which is very time consuming but necessary to build trust. However, startups have a different time perception than corporates. “It is still really difficult in Belgium to have a good understanding between Startups and Corporates. Corporates are too slow to work with startups. They are the Startup cemetery! However, relationship with corporates are better in some countries like in the USAs and UK.” Jean Zustrassen, CEO at Belcube
  • 55. Once the decision maker is reached, the road is still long Strong engagement is required to build successful relations between startups and corporates Although many corporates have set-up their own venture labs or accelerators in order to prepare startups for potential exit, not a lot already buy solutions from startups or consider them as long term co-development partners. Some of the main reasons are (1) the difference of time perspective, a day for a startup is a month for a corporates (2) the lack of sponsorship from decision makers (3) a lack of long term involvement from corporates approaching startups with a too short time collaboration in mind. “They have shifted their mindsets and are open to testing, knowing that mistakes are likely to follow, yet admitting that there is no moving forward without mistakes. To lower some of the risks they are using separate entities to test the innovation solutions and products.” Open Innovation – Fact or Fiction?; MatchMaker Ventures; May 2017
  • 56. Some stakeholders are working to bridge both worlds Programs to bridge both world Ø Better definition of corporates challenges Ø Better understanding of respective time constrains Ø Get strong internal sponsorship before engaging “We should greatly encourage programs to develop entrepreneurial mindset within companies, quality matchmaking sessions with startups and free time allocated to employees to work on startup projects.” Arik Azoulay, CEO at 26Lights Get strong internal sponsorship before engaging Better understanding of respective time constraints Better definition of the corporate challenges
  • 58. The favorite public organisation of the Brussels startups “Impulse helped me a lot to build my business plan in order to raise money. I saved time thanks to their knowledge for lots of questions that aren’t core to my business but need to be fixed asap.” Emna Everard, CEO at Kazidomi
  • 59. “There is enough structures and events helping to find the product/market fit. However, there is a lack of coordination between them. Startups lose time looking for the right organizatio as it isn’t clear which one does what.” Thomas Gobeau, CEO at Aproplan beDigital – All Stakeholders coordinated “There are a lot of structures to help startups but we lose time going from one to another” Sinouhé Monteria, CEO at Ewala “The Brussels Startup ecosystem misses a catalyst between all private and public actors. This will change with the plan Next Tech Brussels. ü Simplify the support structures by merging Atrium, Impulse and BIE ü Create an umbrella brand “beDigital” and an internet website gathering all Brussels stakeholders, events, etc” Juan Bossicard, manager of the ICT and creatives industries at Impulse
  • 60. Entrepreneurs behind the startups Are entrepreneurs profiles as diverse as Brussels population? “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance.” - Steve Jobs, co-founder and CEO of Apple.
  • 62. Brussels entrepreneurs start early! 86% of entrepreneurs created their first startup before 34 year old Launching a startup just after graduation is a good time but not the only ideal moment! There are three ideal moment to launch a startup according to Olivier Witmeur, managing director at Solvay entrepreneurs: 1. Ideal moment N°1: 1 year experience, an identified team and identified corporate issue to solve 2. Ideal moment N°2: just graduated, neither house loan, no children 3. Ideal moment N°3: around 40 or 50 years old, when the house is paid and children are getting more independent The 3 ideal moments to launch a startup
  • 63. Students are encouraged to undertake! Ø It isn’t necessary to have work in a bigger company before launching a startup “Today, youths have to create their job themselves because the employee status is disappearing little by little. They aren’t enough entrepreneurs with good projects in Brussels. We have to encourage university students to build their company. They have to try while they still have time to think about projects.” Jean Zustrasse, CEO at BelCube Ø The student/independent status helps a lot “The student/entrepreneur status did not exist yet when I started Kazidomi. It was not easy to manage mandatory classes and business meeting as the teachers did not recognize the importance of those meetings.” Emna Everard, co-founder at Kazidomi Since January 2017, under a revenue of 13.296,25 €, students benefit from fiscal advantages which encourage them to give it a try!
  • 64. Although more and more women are launching their startups, the culture still has to evolve… Ø More difficult to be taken seriously by customers “Once a potential client kept talking to my colleage, not looking at me once during the whole meeting like if I was not there, although I am the CEO…. ». Morgane Vouche, CEO at RisingTrack “Investors looked at me like at an Alien – Is that a girl at the head of a company asking for funds to hire people?”Anna Balez, CEO at TaleMe Ø Lack of inspiring woman in Tech “Although Woman in Tech hold conferences about successful woman, I think that it misses inspiring woman in typical man sectors. Most woman that I met in those conferences were active in sectors such as clothes, make-up or food.” Aurélie Mercks, CTO at ITeahcYou Women are also taking the lead! 12.3% startups founders are women
  • 66. Conclusion Tech Startup Impact Indicators • Brussels Tech Startups contribute to social improvements by bringing innovative solutions in health, government, security, education, mobility and environment • They also contribute to employment with about 3000 employees including free-lancers Tech Startup metrics & strengths • Brussels has the highest startup density across Belgian regions and catches up famous startup hubs such as Amsterdam, slowly but surely • Brussels region remains a young ecosystem with lots of starters but few scaleups • The region’s share of B2C startups is higher than national average (41% vs. 33%), but B2B startups remain predominant • Media & Entertainment, Healthcare, Marketing & Sales, FinTech and Creative Industries represent together +45% of all Brussels Tech startups` • 72% of the Brussels Tech Startups are active in foreign countries, from France to other continents • 21% of Brussels Tech startups raised funds. 10% of those successful fund raisers have even managed to raise more than 5M Tech Startup Challenges & Stakeholders Mapping • Tech talents recruitment is by far the biggest challenge of Brussels Tech Startups, followed by (2) Sales talents recruitment (3) Raising Funds to scale (4) Develop International Expertise and (5) Build a strong network & access corporate decision makers • Many initiatives and stakeholders have arised to tackle these challenges, promising a bright future Entrepreneurs behind the Tech Startups • Diverse entrepreneurs profiles hide behind the Brussels Tech Startups, although males under 34 are a majority