1. I Have experienceof 19+ years inPastry& Bakeryand15+years experiencedasa Pastrychef .
JOB SUMMARY
Exhibitscreative bakinganddecoratingtalentsbypersonallyperformingtaskswhile leadingthe staff
inpreparingqualityandconsistentpastries forall areas.Worksto continuallyimprove guestand
employeesatisfactionwhile maintainingthe operatingbudget.Developsandtrainsteamto improve
resultswhile maintainingstandards.Mustensure sanitationandfoodstandardsare achieved.
CORE WORK ACTIVITIES
Responsible,Incharge forPreparing the meal forbreakfast,lunch,dinner&midghnight buffeton
dailybasicsfor3500 guest& 900 crewmemberondailybasics.
• Monitorsand Providesservice behavioursthatare above and beyondforcustomer satisfaction.
• Managesday-to-dayoperations,ensuringthe quality,standardsandmeetingthe expectationsof
the customerson a dailybasis.
• Supportsservice bycommunicatingandassistingindividualstounderstandguestneeds,providing
guidance,feedback,andindividualcoachingwhenneeded.
• Setsa positive exampleforguestrelations.
• Empowersemployeestoprovide excellentcustomerservice.
• Respondstoandhandlesguestproblemsandcomplaints.
• Interactswithgueststoobtainfeedbackonproductqualityandservice levels.
Followingthe publichealthprocedureandthe standard(USPH)
EnsuringCulinaryStandardsandResponsibilitiesare Metfor PastryTeam
• Develops,designs,orcreatesnewideasanditemsforPastryKitchen.
• Followsproperhandlingandrighttemperature of all foodproducts.
• Maintainsfoodpreparationhandlingandcorrectstorage standards.
• Recognizessuperiorqualityproducts,presentationsandflavour.
• Ensuresemployeesmaintainrequiredfoodhandlingandsanitationcertifications.
• Ensurescompliance withall applicable lawsandregulations.
• Assiststhe ExecutiveChef withmenudevelopmentassociatedwithPastry.
• Operatesandmaintainsall departmentequipmentandreportsmalfunctions.
• Preparesandcooks foodsof all types,eitherona regularbasisor forspecial guestsorfunctions.
• Checksthe qualityof rawand cookedfoodproductsto ensure thatstandardsare met.
• Assistsindetermininghowfoodshouldbe presentedandcreatesdecorative fooddisplays