1. SpencerTillman413@gmail.com Spencer Tillman 678-656-9460
Summary
With five years ofcustomer service and management experience, I am a proven results driven leader.
Whether organizing freight logistics, setting and maintaining company values through stafftraining, or
leading a team of upwards of30, I always execute to the highest quality possible.
Education
John McEachern High School, PowderSprings, Georgia
Four year Degree 2011
Chattahoochee Technical College, Marietta, Georgia
Fall 2011,Spring 2012
Work Experience
Jimmy John's Gourmet Sandwiches
Manager
January 2012-Present
Weekend Manager to staff of 30
Maintained a customerbased culture to delivera true customer experience
Train new staff and ensure the existing staffmaintains the level ofcompany expectations and
excellentcustomer service.
Set team up for success daily through coaching techniques
Fill in delivery driver to customer homes, businesses and communities.
Facilitated over proper foodsafety and sanitation standards to ensureguest safety
LA Fitness
Sales Counselor
2014-2015
Maintain a high level ofcustomer relations and services.
Contact personal training prospects via existing leads.
Schedule calls with prospect members and setting up complimentary consultation.
Greet members with professionalism and a commitment to assist with theirfitness needs.
Answer member telephone calls to determine how to properly execute and answer questions.
Alison Smith Professional Catering Service
Catering Assistant
2014 –2015
Serve clients and guests.
Greet with smile and friendly service and accommodations.
Maintain professional and courteous customerservice.
Setup display in attractiveand appealing manner.
Setup and breakdown ofcatering equipment.
Service each privatehome party and business events with consistent professionalism.