1. Nikki Burrell 308 Jordan Place
Orfordville, WI 53576
207-415-0493
Nnburrell76@gmail.com
Leadership Profile
Ambitious leader who creates strategic alliances with organization key players to effectively align
with and support key business initiatives. Builds and retains high performance teams by
recruiting, hiring, developing and motivating skilled professionals. Trains, assesses talent and
delivers employee relations skills that deliver customer service, operational efficiency and team
leadership.
Professional Experience
Target – WI, ME, NH August 1999-Current
Executive: Human Resources, Guest Experience, Sales Floor, Operations
• Human Resources:
o Hired, trained, developed and retained a talented and diverse work force of 150+
leaders and 1500+ team members to open 4 stores
o Attained Market Expert of Employee Relations for district for 5 years which
involved hundreds of investigations and follow up on work place/leader concerns
and legal compliance
o Master Trainer for East Coast Region which involved training 60+ Executive
trainers, educating hourly and salaried leaders on EEOC, ADA, legal compliance
and unions, training all leadership on policies/procedures
o Headed Target Business College by campus recruiting, interviewing, selecting,
training and advising placement of 80+ executives
o Internship captain for 6 interns over a 3 year span; recruited, developed training,
provided weekly feedback for development and retained 4 for executive positions
o Developed and implemented effective new district leadership training program
which tripled succession planning results in 18 months
• Guest Experience:
o Motivated teams to meet customer satisfaction goals in less than 6 months.
o Advised store leadership teams on implementing new strategies and training to
improve customer interactions
• Sales Floor/Operations:
o Streamlined logistics/pricing/presentation/sales processes to work cohesively
which reduced workload, increased productivity and drove sales/margin
o Reduced shortage and inventory of 30+ vendors through oversight and weekly
follow up on credits and deliveries
o Managed operations and inventory teams to deliver lower shortage results 2
consecutive years. Both years under 1% and a decrease from the previous years,
equating to over $300,000 saved
Wal-Mart – NH, WI August 1996-August 1999
Department Manager
2. o Initiated new markdown strategies and inventory controls to reduce shortage in 2nd
highest area by 12% in one year
o Establishing vendor relationships to drive new sales while reorganizing the inventory
and replenishment process
o Increased sales in the 3rd
highest sales department by 10% in 1 year
o Daily oversight of sales, inventory, margin, staff and customer satisfaction results
Certifications
o WI State Food Safety Certified
o Target:
o Master Trainer (East Coast)
o Market Expert Employee Relations
o Business College Facilitator
o Benefits Administration
Community Involvement
o Youth basketball coach 2013-present
o Varsity girls basketball assistant coach 2016
o Community volunteer leader
o “Helping Hands” –leading, teaching and coordinating children and families
to volunteer their time, energy and positive attitudes to helping out a
neighbor
o “Healthy Hands” – coordinating events for families to participate in exercise,
games, activities to inspire healthy lifestyles