I am a young, hardworking individual with 9 years of experience in the service industry. I have a proven track record of exceeding expectations through my loyal and dedicated work ethic. Throughout my career, I have developed key skills in areas such as recruiting, training, leadership, and management. I am eager to apply my unique combination of youth, experience, and refined skills to make a positive impact for a new company.
Experienced Service Industry Leader Seeks New Opportunity
1. JEFF BECKER
3547 Ripplegrove Dr., Cincinnati, OH 45251 | C: 513-885-1211 | jeffbecker479@yahoo.com
SUMMARY
I am a young and eager individual looking to combine my youthful energy and positive attitude with the refined
skills I have gained through my 9 years in the service industry, with a single company, to make a positive impact in
a new company. I am loyal and hardworking, I will go above and beyond to not only meet but exceed any
expectations set for me. I have an unmatched willingness to learn and a second to none work ethic. I am a unique
combination of youth and real world experience that can benefit a company.
Relevant Experience
HR Generalist Screened applicant resumes and applications as well as perform background checks.
Experience Interviewed qualified applicants for hourly positions. Recommended starting hourly rate
based on employee qualifications as well as suggest employee raises and promotions.
Responsible for employee reviews after probationary period. Educated staff on all company
policies and procedures.
Training and Helped create employee training program. Trained employees on the job while in the field by
Development instructing and explaining company procedures. Developed employee probationary period
where after two months each employee would be eligible for a raise based on the skills they
mastered while on the job. Counseled under achieving employees and helped find ways
to encourage them and help them conquer shortcomings during probation period
Leadership Developed leaders by selecting compatible veteran employees to mentor them. Lead
employees on the job as well as help new employees achieve new skills that would not
only benefit them but the company as a whole. Empowered employees to provide
exceptional customer service. Provided employees with the proper training to succeed.
Made sound hiring and termination decisions. Lead by example through hard work and
motivational techniques to challenge employees to continuously improve.
Work History
Don Vonderhaar Market and Catering 2007-Present
Worked my way to the top of the organization by accepting new challenges and responsibilities. Started at the age of 14
washing dishes and stocking the store on the retail end. Took on the role of shift manager while still in high school. Worked
full time to finance my college expenses.
Responsible for ordering all rental equipment needed for events at the best cost to the company by doing research
and price comparing various rental companies.
Played key role in achieving and maintaining employee turnover rate, increasing the retention rate to 81% in an
industry with a very high turnover rate.
Implemented employee probationary period for all new hires.
Handpicked by company President to evaluate application and select talented individuals to benefit the company
based on my personal knowledge of the industry.
Played a key role in the development and implementation of training programs.
Acted as liaison between senior management and staff.
Selected to take on the role of staffing over 800 events making sure each and every event meets staffing
requirements.
Managed employees while on the job, ensuring that staff accomplished their roles and all of our contracted
requirements with our customers were met.
2. JEFF BECKER
3547 Ripplegrove Dr., Cincinnati, OH 45251 | C: 513-885-1211 | jeffbecker479@yahoo.com
Responsible for managing staff, approving time off requests, and replacing event staff due to illness. While still
ensuring all events will be able to be staffed accordingly.
Played key role in selecting and implementing new catering software to help company keep up with the growing
technological advances in the industry.
Responsible for daily depositing of checks online.
Trusted to write checks out of the companies account as well as balancing the check book on a day to day basis.
Education
University of Cincinnati, Cincinnati, OH
Bachelors of Business Administration in Marketing 2015
Computer Skills: Microsoft Office (Word, Excel, PowerPoint)
Community Involvement
Reading High School - Senior Mentoring Program 2015-2016
I mentored a high school senior in applying for college and trade school. Helped him apply for jobs, and
shared experiences to help motivate him to strive for something more. I tutored him in multiple subjects he
was struggling with. I helped him set realistic goals and create a plan to achieve them, as well as following
up and checking on his progress.