When planning entertainment programs, the document considers the hotel's facilities, positioning, entertainment options nearby, and profitability. It ensures the best entertainers through a selective recruitment and training process. Material resources are carefully planned, acquired through partners, and facilities are managed for security. Promotion occurs through custom fliers, microsites, videos, and welcome days.

1. SMILECATCH
ENTERTAINMENT
PROGRAMS PLANNING
HUMAN RESOURCES
MANAGEMENT
COMMUNICATION
AND PROMOTION
MATERIAL RESOURCES
MANAGEMENT
When we’re planning the program we
take into account:
 The hotel’s leisure facilities
 The positioning and segmentation of the
hotel/resort
 If there is entertainment activities
outside the hotel/resort
 The profitability of the entertainment program
 Brand Activation strategies
We have the best entertainers because we:
 Only select the best candidates
 Take care of the recruitment process according to
the outlined profile
 Train the animators following quality standards
We manage the material resources of our own
programs:
 Planning according to the project’s need through a
careful analysis of the costs
 Acquiring the needed material resources with
advantages from our partners
 Managing the leisure facilities and spaces of the
hotel/resort in order to follow security procedures
We promote your entertainment activities:
 Through custom fliers highlighting the
entertainment activities
 Using Microsites
 With promotional videos
 Organizing Welcome Days in the hotel/resort
HOTEL ENTERTAINMENT
PROJECTS