1. CURRICULUM VITAE
OF
SIFISOMSIBI
PERSONAL DETAILS
SURNAME : MSIBI
FIRST NAME : SIFISO
GENDER : MALE
IDENTITYNUMBER : 891031 5503 088
NATIONALITY : AFRICAN
HOME LANGUAGE : IsiZulu
OTHER LANGUAGE : ENGLISH, isiZulu, Setswana
NATIONALITY : SOUTH AFRICAN
DRIVERS LICENCE : CODE 10
CONTACT DETAILS
PHYSICAL ADDRESS : 694 SCHLAPO STREET
GROBLER PARK EXT 73
ROODEPOORT
1734
CELL NUMBER : 079 931 9455
ALTERNATIVE NUMBER : 076 530 5896
EMAIL ADDRESS : msibisifiso0@gmail.com

2. EDUCATIONBACKROUND
LAST SCHOOL ATTENDED : BHUKULANI HIGH SCHOOL
GRADE PASSED : GRADE 12
SUBJECT PASSED : ENGLISH, IsiZulu, ECONOMICS
MATHEMATICS, PHYSICALSCIENCE, BIOLOGY
YEAR COMPLETED : 2007
TERTIARYQUALIFICATION
INSTITUTION : SOUTH WEST GAUTENG COLLEGE
COURSE : BUSINESS MANAGEMENT N4
SUBJECTS : INTRODUCTORYACCOUNTING
ENTREPRENEURSHIP AND BUSINESS MANAGEMENT
BUSINESS COMMUNICATIONS
YEAR COMPLETED : NOT YET COMPLETED
INSTITUTION : UNIVERSITYOF SOUTH AFRICA (UNISA)
COURSE : BUSINESS MANAGEMENT
SUBJECT : INTRODUCTION TO ECONOMICS AND
MANAGEMENT ENV1B
INTRODUCTIONTO ECONOMICS AND
MANAGEMENT ENV2B
LANGUAGE AND LEARNING SKILLS
YEAR COMPLETED : NOT YET COMPLETED

3. INSTITUTION : UNIVERSITYOF SOUTH AFRICA (UNISA)
COURSE : Supply Chain and Logistics Management
SUBJECT : Supply Chain: A Perspective for Operations Management
Foundation of Operations Management
Integrating Relationships across the Supply Chain
Planning For Integrated Operations across the Supply
Chain
Managing Change In Supply Chain Operations
YEAR COMPLETED : Currently Studying
INSTITUTION : The Business School
At. Varsity. College
WORK EXPERIENCE
COMPANY : PIENAAR SITHOLE AND ASSICIATES
POSITION : DEBT COLLECTOR AGENT
PERIOD : 11 SEPETEMBER 2010 TO 31 DECEMBER 2011
RESPONSIBILITIES
 Arranging PTP’s (Promise To Pay) with the Debtors on their accounts
following up on the Broken PTP’s with the Debtors (Promise To Pay)
 Activating Debit orders, and the monthly installments
 Tracing and tracking Debtors information to update the ITC Record
 Confirming the Debtors pay dates with the HR department
COMPANY : NEW UPD (capacity)
POSITION : STOCK CONTROL (QUERY CLERK)
PERIOD : 23 MARCH 2012 TILL 25 OCTOBER 2013

4. RESPONSIBILITIES
 Audit and improve all aspects of stock management within the Warehouse
 Ensuring that stock received is booked in correctly and packed in a correct location
 Preparing and assistwith annual stock takes
 Ensure the daily cycle count is completed and recoded as per service level agreement
 Assistwith inventory and customer queries
 Ensure suspended items has been processed and resorted
 Assistwith batch maintenance to ensure customers receive correct batch as per invoice
 Managing quarantine and high value cage
 Assistother departments within the warehouse with any function require
CREDIT RETURNS AND DESTRUCTION
 Ensure that all documents processed correspond with stock returned for credit
 Ensure all products for destruction has all the necessary documentation and facilitating the
weighing
 Assistwith batch recall procedure
ABILITIES AND SKILLS
 Staff management and disciplinary skill (IR)
 Good communication skill, Strong Problem solving
 Ability to work with numbers and Calculations
 Ability to work under pressure
I would like to establish myself in an environment that will allow me to use my capability to the fullest and
environment with strong emphasis for growth .I have an ability to align my behavior with the needs,
priorities and the goals of any organization. I am confident, ambitious young man. I enjoy solving problems
and formulating multiple solutions.
WORK EXPERIENCE
COMPANY : CAPACITY OUTSOURCING
POSITION : SUPERVISOR (NIGHT SHIFT)
PERIOD : 28 OCTOBER 2013 TO 31 DECEMBER 2013
RESPONSIBILITIES

5.  Checking if all employees are at work on time
 Ensuring that employees are not loafing around
 Making sure that all employees are performing their duties
 Checking up on Cut offs
 Tracing late orders on invoice of trip sheet
 Ensuring that all orders are Dispatched from Wholesale to Dispatch
COMPANY : CAPACITY OUTSOURCING
POSITION : SITE SUPERVISOR
PERIOD : 01 January 2014 till 01/10/2014
RESPONSIBILITIES
 Checking if all employees are at work on time
 Ensuring that employees are not loafing around
 Making sure that all employees are performing their duties
 Printing daily registers and submitting throughout the departments
 Taking daily HEADCOUNTS (to make sure all departments are balancing)
 Calling and organizing extra staff for opening days (where there’s a lot of work)
to assistwith the work load
 Organizing relievers for people going on leaves and absent
 Ensuring that employees are following the Standard Operations Procedures
(SOP)
 Ensuring that staff are at all times wearing safety clothing under Health and
Safety
 Monitoring staff movements and daily register
COMPANY : UPD (United Pharmaceutical Distributors)
POSITION : Customer and Client Relations Consultant
PERIOD : 01 October 2014 till date
RESPONSIBILITIES
 Receive and promptly answer incoming e-mails and customer calls, develop
customer relationships in order to maximize revenue.

6.  Ensure timeous actioning of all backorders and inventory mails, to ensure we
comply with and meet operational cost containment targets and stipulated cut
off times and deadlines
 Raising Claims for product returns accordingly to Clients individuals policies
 Receive and promptly answer incoming e-mails and customer calls, develop
customer relationships in order to maximize revenue.
 Ensure timeous actioning of all back orders and inventory mails, to ensure we
comply with and meet operational cost containment targets and stipulated cut
off times and deadlines
 Raising Claims for product returns accordingly to Clients individuals policies
 Coordinating all credit returns approvals by the manufacturers/ Clients and
update on CRM- direct interaction with UPD Distribution Client.
 Maintaining Inventory as instructed by the client/Pharmaceutical Companies
according to their individual needs.
 Handle the full administration function relating to order processing.
 Ensure that any errors found are rectified, recorded and reported to the
department head timeously so that corrective action can be implemented.
 Implement effective ways to monitor and evaluate customers concerns , issues,
and satisfaction and to anticipate customers needs.
REFERENCES
 Mr. Solomon Kholo Senese
Receiving Supervisor
073 555 8688
 Miss. Suzan Maboea
Administrator
CAPACITY OUTSORCING
(011) 470 1025
072 451 9950
 Mrs. Estelle Esterhuizen
Operations Manager
082 567 5042
 Mr. Tshepo Mposula (UPD Distribution)
Distribution Supervisor
073 701 4851