Having about two years of experience in preventing and troubleshooting issues relevant to MS SQL SERVER 2014 and its predecessors. Provided exceptional 24*7 business support by working proactively on issues and providing first-hand resolution as a SQL server engineer.

1. Shivangi Gupta
7259439895 | 2016.shivangigupta@gmail.com
Summary
Having about two years of experience in preventing and troubleshooting issues relevant to MS SQL
SERVER 2014 and its predecessors. Provided exceptional 24*7 business support by working
proactively on issues and providing first-hand resolution as a SQL server engineer.
Experience
PROJECT ENGINEER | WIPRO TECHNOLOGIES | NOV 2014-PRESENT
Description
Had an opportunity to work with a US based client who specializes in insurance business, also
underwriting risks for one of the world’s leading insurance and reinsurance market.
Successfully handled databases (up to 1.5 GB) in 600+ standalone and clustered SQL servers in
production, UAT, development and test environments.
Relevant Skills
Extensive experience in using scripts for performing day-to-day SQL DBA activities instead of
conventional GUI methods, thereby being timely and efficient.
Knowledge and hands-on experience in various database console commands.
Aptitude of using DDL, DML, TCL and DCL statements.
Knowledge of table joins, stored procedures, triggers and functions.
Good understanding of RDBMS database concepts.
Key Responsibilities
MonitoringandtroubleshootingSQLserveragentjobsconfiguredfortakingbackups, ensuringDR,
report generation for applications like tableau, Hyperion, AIR data conversion and data
warehousing.
Successfully deployed TSQL scripts, XMLA scripts, batch files and SSIS packages on production
and non-production servers.

2. Page 2
Assessing bottlenecks in SQL server performance and taking both preventive and corrective
measures to handle the same.
Evaluating potential security risks and managing database security.
Providing backup and recovery solutions.
Knowledge of replication issues and resolution.
SQL server installation, configuring native backup jobs, IDERA SQL safe backup jobs, Snap
Manager jobs.
Analyzing SQL and Windows event logs for finding the root cause and providing a permanent
resolution.
Proactively worked on low space issues in shared paths and server drives.
Monitoring database mirroring, log shipping and always-on.
Preparing and publishing daily dashboard.
Problem handling and incident resolution as per SOPs and ITIL best practices.
Tools Used
SSMS, SQL server configuration manager Performance, monitor, Windows administrative tools.
IDERA Products: SQL safe, SQL diagnostic manager, SQL data compare.
Achievements
Received the best fresher award in Wipro during 1st Quarter (2015-2016).
Made continuous proactive efforts which resulted in reducing the incident count by 20%.
Additionally worked on SOPs and RCAs.
Appreciated by the client for taking initiative and extending my best support while handling
production deployment.
Education
Particulars Subjects Marks Board Name of the Institute
B. Tech Elect & Electronics 70.22% UPTU GCET, Greater Noida
12th board PCM 83.2% CBSE St. Joseph’s Sr. Sec. School