Stratus avance

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  • Over the past 3 decades, thousands of customers in more than 40 countries have come to rely on Stratus to provide the industry’s highest levels of uptime. Our people, systems and technologies all have a singular purpose … to protect our customers’ most important applications. It’s more than a mission; it’s a corporate culture. Since 1980, Stratus has created and patented dozens of technologies and products for uptime. Field-tested expertise and practical know-how give Stratus its unique ability to monitor, measure and manage system performance and preemptively head off instances of downtime and data loss. Customers tell us the greatest value Stratus delivers is not just in the technology. It’s worry-free computing and peace of mind. Last year, the duration of downtime measured by the average customer on our managed support infrastructure of thousands of servers, was 62 seconds.As a result of our dedication to ensuring that critical applications stay online 24/7, our customer retention rates are the highest in the industry.
  • In addition to the advantages provided by the uptime layer and proactive availability monitoring and management …. (Advance Slide), Stratus also offers a suite of Professional Services to enable you to apply availability best practices to the parts of your infrastructure not already protected by Stratus.
  • Stratus avance

    1. 1. Vice President, Avance Development<br />Tim Wegner<br />Avance Software Development<br />May 3, 2011<br />
    2. 2. Stratus Technologies<br />2<br />Delivers the highest uptime assurance in the industry using resilient technologies combined with proactive availability management and monitoring services<br />Patented, time-tested technologies for over 30 years<br />Proactive monitoring of hundreds of events<br />Preventative analytics <br />Highest customer retention<br />Uptime-centric culture<br />Minimizes average server downtime to 1 minute/year<br />Stratus<br />Stratus Technologies: Uptime = Peace of Mind<br />
    3. 3. You Rely On Stratus Every Day …<br />3<br />Make a credit purchase<br />Manage investments<br />Call 911 for help<br />Do your banking<br />Enjoy a drink of water<br />Trust your medication<br />
    4. 4. Avance Mission and Product<br />4<br />VM<br />VM<br />VM<br />Avance™ Software<br />Mission:Create a software-based, business-critical computing solution<br />Built-in virtualization <br />2006<br /><ul><li>Server consolidation
    5. 5. Windows / Linux VMs</li></ul>Simple, affordable high-availability for SMBs<br /><ul><li>Hardware and host software fault tolerance
    6. 6. Operator error prevention
    7. 7. Runs on x86 servers</li></ul>Split-site configuration <br />Disaster recovery<br />Location 1<br />Location 2<br />Technology Partners<br />
    8. 8. Speed versus Reliability<br />Uptime. All the time. <br />Development Speed<br /><ul><li>Focus on high-impact features
    9. 9. Accelerate QA
    10. 10. Eliminate unnecessary processes
    11. 11. Extensive testing
    12. 12. Resistance to change
    13. 13. Support trumps new development</li></ul>Opposing Forces<br />5<br />
    14. 14. Typical Organizational Structure<br />Product Mgt, Sales<br />Partner<br />Customer<br />Engineering<br />L1-L3<br />Support<br />Engineering far removed from customer<br />Product requirements lost in translation; long clarification cycles<br />Limited direct feedback on product: both positive and negative<br />Limited visibility into end-user operations<br />6<br />
    15. 15. Avance Organizational Structure<br />Collaborate with partners<br />Product Marketing<br />Customer<br />Partner<br />Engineering<br />L2, L3 Support<br />L1 Support<br />Impact<br /><ul><li>Faster, clearer understanding of critical product requirements
    16. 16. Greater visibility into end customers’ operations and their pains
    17. 17. Stronger relationships withcustomers’ IT staffs
    18. 18. Positive “direct” feedback motivates engineering
    19. 19. Negative “direct” feedback accelerates change</li></ul>7<br />
    20. 20. Accelerating QA Testing<br />8<br />Fully Automated<br />Builds<br />Test resource acquisition<br />Test execution<br />Merged <br />Development &<br />Quality Assurance<br />Every engineer contributes to QA<br />Nightly test<br />packages<br />find ~95% of <br />critical issues<br />Basic triage<br />Reports<br />Avance design philosophy: if you can’t test it, redesign it<br /><ul><li>Test strategy, development in parallel with product features development
    21. 21. Focus on eliminating unnecessary product complexity
    22. 22. Encourage customers / partners to extend QA efforts</li></li></ul><li>Agile Software Development<br /><br /><br /><br />Verification/Retrospect<br />Plan <br />Execute<br />1 day<br />6 days<br />3 days<br />3 scrum teams  2-week sprint Average 1 release per month <br />Avance Agile Process<br />9<br />Challenges<br />Long-term planning, roadmaps<br />Carving out enough resources for game changers<br />Resisting non-critical backlog<br />Benefits<br />Predictability, focus<br />Customers pleased with frequency of new features<br />Higher quality releases, sequenced change<br />
    23. 23. Thank You<br />10<br />
    24. 24. 11<br />Backup<br />
    25. 25. Professional & Managed <br />Services<br />Best practices: Guaranteed SLAs<br />Proactive Availability Management<br />24/7 monitoring: people / practices<br />Detects and handles faults before they cause downtime<br />Automated Uptime Layer<br />Server<br />Stratus Uptime AssuranceValue Added Services<br />12<br />

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